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"Staff super friendly and helpful "

"Receptionist when we checked In Was lovely "

"Greta bar! Good food, staff nice & friendly. Room nice very clean, unfortunately spoiled by 1 long black hair on floor in bathroom. Nice stay. Thank you."

"The staff here are so friendly - var is great, really enjoyed the darts, room was cosy and quiet"

"The staff are always lovely. The hotel was very clean and tidy. We will definitely return & recommend to friends. "

"The room was lovely and clean and very spacious. We added a cider bottle bucket to our room and was delivered immediately as we checked in. Thebstaff was very friendly and informative. I will definitely stay here again."

"Overall, a fantastic hotel. Staff were very polite and courteous. Stayed in an Executive Suite and was certainly wowed by the room, very clean and modern! I have two very very small gripes - The room service portions (although delicious) were a little small! I went for the burger and could have quite happily ate another. Only other issue was the pillows, not the most comfortable and they certainly let the bed down (Which is a shame as very comfortable otherwise!) Excellent location (our view of the Quayside was fantastic) and would highly recommend again! "

"Fantastic, Rebecca was very lovely and helpful at check-in. Great place to stay."

"Stayed Xmas eve and Christmas night whilst visiting family. Xmas trimmings looked good, liked the Christmas stocking left on the bed.Lovely friendly staff. Nice clean room, comfy bed. Very quiet. Easy to use heating controls and good to have option of opening the window. "