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"Overall this property is just in an acceptable rating, considering the price factor. Location is acceptable. There is a close by bus stop to Heathrow Central Bus Station. From Heathrow Central Bus Station can take the Underground to go to downtown, major attractions, or walk to the airport terminals. Going to downtown, like Victoria Station, is time consuming and expensive. Next time I would rather book a hotel closer to downtown or to the Underground. The Room is very basic: Clean. No sofa, no luggage rack, no phone, no hairdryer. There is an electric kettle and cups, but no tea bags or instant coffee packets. The breakfast: Cafe is clean. Food quality is just so so. If have time, I would prefer to eat out. There is Pizza and McDonald's within walking distance. The Service is acceptable. Staffs are polite and most time helpful. Not too helpful on giving advices on how to take the public transit to the major attractions of the city."

"London layover. Perfect for the day between two long flights"

"Clean and great staff, would stay again!"

"I am really impressed with this hotel. It’s a great price and provides a really good product. The rooms are clean, well furnished and practical. A good bed, shower, large tv, fridge, coffee facilities and soundproofing. The staff are wonderful too and amazingly polite"

"No chance of an early check in without paying £30, then when you "

"The room was clean and adequate, beds were singles and not comfortable, breakfast was as expected!"

"Excellent hotel. Staff were very kind. Breakfast was very good especially coffee was excellent. Pool was very good. The only problem was that there was no airport shuttle service."

"We had a water leak in our room coming from the ceiling A/C condenser unit we believe...it wasn't just a a little drip, it was leaking alot....reported to staff at front desk. The breakfast buffet was really fabulous. The hotel was average to good...seemed a bit dated in places, carpets in hallways old and torn. Could use an upgrade. We were only there 1 night to catch a flight at Heathrow in the morning so served our purpose."

"Clean room comfortable beds"