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"This was my first time reviewing a place I stayed, but Barcelo Maya Riviera truly deserved it. From the moment we arrived, the staff impressed us with their kindness. Although our room wasn’t ready at check-in, they quickly reassigned us to another available room so we could settle in right away. Every interaction—from front desk to servers and bartenders—was friendly and accommodating. Most restaurants offered four-course meals and happily provided extra dishes for us to sample. We spent most of our time by the pool near the Music Bar, where the bartenders were efficient and fun, and even tho we know they were on the clock, it look like they were actually enjoying what they were doing, a lot of them engaging on the activities with the guest and giving the impression that they were actually having a good time. We didn’t feel the need to leave the resort thanks to the convenient shuttles and walkways connecting the properties. Maya Riviera stood out for being more relaxed and less crowded than the others. All in all, the experience exceeded our expectations! "

"Amazing experience and lovely property. "

"If they could improve the customer interaction within the hotel it would be much better."

"The family selection area was amazing for my family, specifically for my 2 yr old."

"Extellent 10/10"

"The entertainment team was amazing. Guillermo is the best. The bartenders at the sports bar were all amazing. Amazing staff and very clean. Food is excellent."

"We absolutely love the resort. It was beautiful, clean, the restaurants were amazing . The stag was very friendly and we love how there was so much to do. Even though there was a bus we chose to walk everywhere we went. It was great exercise burning off all the food and alcohol we were consuming "

"Nice"

"The resort is beautiful. The staff is absolutely amazing. There's not many food options for guests who do not eat pork. The beach club was seaweed infested and the pools there were not clean, but the staff was very accommodating and professional. There's also no daytime poolside entertainment at any of the pools. Definitely need to do better adding some fun to luxury."