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"Great place to stay. Short walk from the station with plenty of shops and eating opportunities nearby. The hotel was great, clean, good sized room and an excellent breakfast in a Japanese style restaurant on the top floor which had great views. The hotel had free saki tasting in the evening along with free bakery items. Staff were excellent and we would definitely stay here again. Bikes were available to hire from reception. "

"Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan "

"Laundry service area was perfect. Staff was super friendly and helpful!!"

"Absolutely terrible I highly recommend not staying. Everything broken and old, destroyed furniture and walls, mold growing out of the vents, terrible water pressure, beds with broken springs, over crowded, no nearby restaurant options, terrible quality, extremely overpriced. "

"We enjoyed our short 3 night stay at West Coast Inn in March 2026. We came to Hakuba to see the mountains and the snow, and the weather cooperated!! Our host at West Coast was wonderful and gracious! We plan to come back next year!"

"Great value for the price, location is ideal and the staff were exceptional "

"You have to try their savery salad and the authentic pizza. Just a dilicious meal. The staff was always very kind with me. All great!"

"Baths were strange, very deep but very short. Was different, but not necessarily bad. Good budget hotel for a couple nights stay. Would stay again 4/5"

"Clean room"