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Entire apartment

Utuhina Hot Springs Lodge

Star Rating
2.5 out of 5
See more in Rotorua (and vicinity)

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Free WiFi
TV

Guest reviews

661 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Laundry
Spa
Hot tub

Map

99 Lake Road, Rotorua

Explore the area

Popular LocationRotorua Hospital7 min walk
Popular LocationSt. Faith's Anglican Church9 min walk
Popular LocationKuirau Park9 min walk
AirportRotorua (ROT-Rotorua Regional)15 min drive

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  • Standard Studio, Non Smoking, Kitchenette (Hunter Studio)

    Room amenities

    • 20 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStandard Studio, Non Smoking, Kitchenette (Hunter Studio)

  • Standard Studio, Non Smoking, Kitchenette (River view studio)

    Room amenities

    • 20 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStandard Studio, Non Smoking, Kitchenette (River view studio)

  • Standard Studio, Non Smoking (unit 2)

    Room amenities

    • 20 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStandard Studio, Non Smoking (unit 2)

  • Family Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room family home)

    Room amenities

    • 25 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 7
    More detailsFamily Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room family home)

  • Standard Suite, Multiple Bedrooms, Non Smoking, Shared Bathroom (Lodge (2 stories house))

    Room amenities

    • 30 sq m
    • Studio
    • 1 bathroom
    • Sleeps 14
    More detailsStandard Suite, Multiple Bedrooms, Non Smoking, Shared Bathroom (Lodge (2 stories house))

  • Economy Studio, Non Smoking

    Room amenities

    • 15 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsEconomy Studio, Non Smoking

  • Family Suite, Multiple Bedrooms, Non Smoking, Kitchen (3+bed room family cottage)

    Room amenities

    • 30 sq m
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 5
    More detailsFamily Suite, Multiple Bedrooms, Non Smoking, Kitchen (3+bed room family cottage)

  • Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room cottage)

    Room amenities

    • 25 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 4
    More detailsStandard Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room cottage)

  • Standard Suite, 1 Bedroom, Non Smoking, Kitchen (1+ bed room cottage 5)

    Room amenities

    • 20 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 6
    More detailsStandard Suite, 1 Bedroom, Non Smoking, Kitchen (1+ bed room cottage 5)

  • Standard Suite, Multiple Bedrooms, Non Smoking, Kitchen (House)

    Room amenities

    • 30 sq m
    • Studio
    • 1 bathroom
    • Sleeps 15
    More detailsStandard Suite, Multiple Bedrooms, Non Smoking, Kitchen (House)

About this area

Rotorua

Utuhina Hot Springs Lodge is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance.
Visit our Rotorua travel guide
Map
View map
Popular Location

What's nearby

  • Rotorua Hospital - 7 min walk
  • St. Faith's Anglican Church - 9 min walk
  • Kuirau Park - 9 min walk
  • Tama-te-Kapua Meeting House - 10 min walk
  • Matariki Hangi & Maori Cultural Performance - 13 min walk

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 15 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Utuhina Hot Springs Lodge

Apartments with free parking, near Polynesian Spa
This smoke-free apartment building features an outdoor pool, a spa tub and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. Each apartment provides a fridge and a microwave, plus complimentary wireless Internet access and a TV with cable channels. Added amenities include a coffee/tea maker.
Utuhina Hot Springs Lodge offers 14 forms of accommodation with coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

This Rotorua apartment provides complimentary wireless Internet access. Cable televisions are provided.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking

Food and drink

  • Fridge
  • Microwave
  • Coffee/tea maker

Entertainment

  • TV with cable service

Outdoor areas

  • Barbecue

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Front desk (limited hours)

General

  • 14 rooms

Policies

Check-in

Check-in between 2 PM and 8 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2 PM - 8 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge
Utuhina Hot Springs Rotorua
Utuhina Hot Springs
Utuhina Hot Springs Hotel Rotorua
Utuhina Hot Springs Rotorua
Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge Apartment
Utuhina Hot Springs Lodge Apartment Rotorua

Frequently asked questions

Can I cancel my reservation for free at Utuhina Hot Springs Lodge and receive a full refund?
Yes, Utuhina Hot Springs Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Utuhina Hot Springs Lodge cancellation policy on our site for more details about any exclusions or requirements.
Does Utuhina Hot Springs Lodge have a pool?
Yes, this property has an outdoor pool.
Is Utuhina Hot Springs Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Utuhina Hot Springs Lodge?
Self-parking is free at this property.
What time is check-in at Utuhina Hot Springs Lodge?
Check-in is from 2 PM to 8 PM.
What time is check-out at Utuhina Hot Springs Lodge?
Checkout is at 10 AM.
Where is Utuhina Hot Springs Lodge located?
Situated in Rotorua, this apartment building is within 2 miles (3 km) of Rotorua Hospital, Polynesian Spa and Skyline Rotorua. Lake Rotorua is 2.1 mi (3.3 km) away.
3.1
661 reviews
5 - Excellent
87
4 - Good
188
3 - Okay
187
2 - Poor
121
1 - Terrible
78

3.0/5

Cleanliness

3.3/5

Staff & service

2.7/5

Amenities

2.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.
Stayed 1 night in Dec 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets. Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.
Stayed 1 night in Oct 2019

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
Stay.
Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe. Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great. Would be a great cheap place to stay for 10+ people if it was a safer area.
Stayed 1 night in Aug 2019

4/5 Good

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
We were late to check in and staff was very accommodative. Much appreciated. Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.
Stayed 1 night in Aug 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst unexpected experience!!! The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.
Stayed 1 night in Aug 2019

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