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Urban Lounge Sleepery, SureStay Collection by BW

3.5 star property
Hotel with an outdoor pool, near Polynesian Spa

Choose dates to view prices

Urban Lounge Sleepery, in the business district, offers an outdoor pool for post-meeting relaxation. Guests enjoy free in-room WiFi, breakfast options, attentive staff, and express check-out service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is NZ$179
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Queen + 1 Single with Kitchenette & Ensuite bathroom

Queen + 1 Single with Kitchenette & Ensuite bathroom

Queen + 1 Single with Kitchenette & Ensuite bathroom

Highlights

Private pool
Heating
Free cots/infant beds
Kitchenette
LED TV
Portable fan
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Bed with Shared bathroom

Queen Bed with Shared bathroom

Queen Bed with Shared bathroom

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Laptop workspace
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Studio + 1 Single & Ensuite bathroom

Queen Studio + 1 Single & Ensuite bathroom

Queen Studio + 1 Single & Ensuite bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Laptop workspace
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Studio (2 Queen Beds) & Ensuite bathroom

Twin Studio (2 Queen Beds) & Ensuite bathroom

Twin Studio (2 Queen Beds) & Ensuite bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
Kitchenette
LED TV
Portable fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Queen Studio & Ensuite bathroom

Queen Studio & Ensuite bathroom

Queen Studio & Ensuite bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Laptop workspace
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen + Sofabed + Bunk with Shared bathroom

Queen + Sofabed + Bunk with Shared bathroom

Queen + Sofabed + Bunk with Shared bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Sofa bed - queen
Hairdryer
Laptop workspace
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Single room with Shared bathroom

Single room with Shared bathroom

Single room with Shared bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Laptop workspace
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
1286 Arawa St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 10 min walk - 0.8 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 14 min walk - 1.2 km
  • Skyline Rotorua - 5 min drive - 4.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Capizzi Pizzeria - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk

About this property

Urban Lounge Sleepery, SureStay Collection by BW

Hotel near Polynesian Spa
Close to Skyline Rotorua, Urban Lounge Sleepery, SureStay Collection by BW has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Urban Lounge Sleepery, SureStay Collection by BW have perks, such as private pools and laptop-friendly workspaces, as well as amenities, such as free WiFi.
Extra amenities include:
  • Heating and portable fans
  • Free toiletries and hairdryers
  • Fenced pool, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 10 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 9:00 AM to 11:00 AM for a fee: NZD 15 per person

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV
  • Fenced private pool

More

  • Heating
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's U Hotel Group mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately NZD 15.00 per person
  • Uncovered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

U Hostel Rotorua
Urban Lounge Sleepery Hotel
Urban Lounge Sleepery Rotorua
Urban Lounge Sleepery Hotel Rotorua

Frequently asked questions

Does Urban Lounge Sleepery, SureStay Collection by BW have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Urban Lounge Sleepery, SureStay Collection by BW?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Urban Lounge Sleepery, SureStay Collection by BW on 16 Nov 2025 start from NZ$178.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban Lounge Sleepery, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Lounge Sleepery, SureStay Collection by BW?

Self-parking is available for NZD 10 per night.

What time is check-in at Urban Lounge Sleepery, SureStay Collection by BW?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Urban Lounge Sleepery, SureStay Collection by BW?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Urban Lounge Sleepery, SureStay Collection by BW located?

Located in Inner City, this hotel is within 1 mi (2 km) of Kuirau Park and Polynesian Spa. Eat Street and Rotorua Night Market are also within 10 minutes.

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