See all properties

Rock Solid Backpackers Rotorua

Photo gallery for Rock Solid Backpackers Rotorua

Featured image
Free WiFi, wheelchair access
Free WiFi, wheelchair access
Living area
Living area

Overview of Rock Solid Backpackers Rotorua

Rock Solid Backpackers Rotorua

3.5 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1140 Hinemoa Street, Rotorua, 3010

Explore the area

  • Popular LocationKuirau Park6 min walk
  • Popular LocationTamaki Maori Village11 min walk
  • Popular LocationPolynesian Spa14 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Located in Rotorua, Rock Solid Backpackers Rotorua is in a walkable area with good shopping. Eat Street and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuirau Park and Government Gardens. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance.
Visit our Rotorua travel guideOpens in a new window
View more Hostels in RotoruaOpens in a new window
Map

What's nearby

  • Eat Street - 5 min walk
  • Kuirau Park - 6 min walk
  • Rotorua Night Market - 6 min walk
  • Tamaki Maori Village - 11 min walk
  • Polynesian Spa - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Artisan Cafe - 4 min walk
  • Ali Baba's Tunisian Takeaways - 4 min walk
  • Fat Dog Café & Bar - 5 min walk
  • El Mexicano Zapata - 5 min walk
  • Che Chorizo - 5 min walk

About this property

Rock Solid Backpackers Rotorua

3.5-star, adults-only hostel near Polynesian Spa
Along with laundry facilities, this smoke-free hostel has an arcade/games room and a library. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe. All 14 rooms offer free WiFi.
Rock Solid Backpackers Rotorua offers 14 forms of accommodation. Guests can surf the web using complimentary wireless Internet access.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Things to do

  • Arcade/games room

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Similar properties

See similar properties

Rotorua
Rotorua
Hostel/Backpacker accommodation
Hostel/Backpacker accommodation
3 star
3 star
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Free WiFi
Free WiFi
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 2 PM - 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Backpacker property is rated 3 star plus, and is displayed on this page as 3.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Rock Solid Backpackers Rotorua Hostel
Rock Solid Backpackers Hostel
Rock Solid Backpackers Rotorua
Rock Solid Backpackers
Rock Solid Backpackers Rotorua Rotorua
Rock Solid Backpackers Rotorua Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 41 out of 139 reviews
5 - Excellent 29%
Rating 4 - Good. 70 out of 139 reviews
4 - Good 50%
Rating 3 - Okay. 22 out of 139 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 139 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility !
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time ever staying in backpackers facility, however we weren't expecting 5 star, but it was okay. The only thing that we didn't like were the noise coming from the other rooms. Perhaps sound proof walls could accomodate this.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pillows were horrible, very thin and should have been at least 2 to double up on, four to a private bed room. We stayed long weekend so group of NZ sports team were staying & families, a lot of noise, would recommend they install soft closing doors to all rooms and also for security with private rooms, a latch as a simple single button door handle made you feel a little uneasy. Good location, parking available nearby but wouldn’t stay more than 1 night, after hours locked box was adequate. Kitchen had no windows so expect cooking smells to stay around or spread through the backpackers especially if groups cooking. Would of provided feedback to desk but no staff to be seen at checkout.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admin was very nice place was tidy the only thing was the visitors didnt understand stuff like the cooking of spicy or strong smelling food and people that were ignorant and being noisy while others was trying to rest
Stayed 1 night in Apr 2021