Pillows were horrible, very thin and should have been at least 2 to double up on, four to a private bed room. We stayed long weekend so group of NZ sports team were staying & families, a lot of noise, would recommend they install soft closing doors to all rooms and also for security with private rooms, a latch as a simple single button door handle made you feel a little uneasy. Good location, parking available nearby but wouldn’t stay more than 1 night, after hours locked box was adequate. Kitchen had no windows so expect cooking smells to stay around or spread through the backpackers especially if groups cooking. Would of provided feedback to desk but no staff to be seen at checkout.