Rock Solid Backpackers Rotorua

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Primary image
Free WiFi, wheelchair access
Free WiFi, wheelchair access
Living area
Living area

Overview of Rock Solid Backpackers Rotorua

Rock Solid Backpackers Rotorua

3.5 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1140 Hinemoa Street, Rotorua, 3010

Explore the area

  • Popular LocationKuirau Park6 min walk
  • Popular LocationTamaki Maori Village11 min walk
  • Popular LocationPolynesian Spa14 min walk
  • AirportRotorua (ROT-Rotorua Regional)13 min drive

Choose dates to view prices

About this area


Located in Rotorua, Rock Solid Backpackers Rotorua is in a walkable area with good shopping. Eat Street and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuirau Park and Government Gardens. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Eat Street - 5 min walk
  • Kuirau Park - 6 min walk
  • Rotorua Night Market - 6 min walk
  • Tamaki Maori Village - 11 min walk
  • Polynesian Spa - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

About this property

Rock Solid Backpackers Rotorua

3.5-star, adults-only hostel near Polynesian Spa
Along with laundry facilities, this smoke-free hostel has an arcade/games room and a library. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe. All 14 rooms offer free WiFi.
Rock Solid Backpackers Rotorua offers 14 accommodations. Guests can surf the web using complimentary wireless Internet access.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities


  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)


  • Smoke-free property

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Check-in from 2 PM - 6:00 PM
Late check-in subject to availability


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Backpacker property is rated 3 star plus, and is displayed on this page as 3.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Rock Solid Backpackers Rotorua Hostel
Rock Solid Backpackers Hostel
Rock Solid Backpackers Rotorua
Rock Solid Backpackers
Rock Solid Backpackers Rotorua Rotorua
Rock Solid Backpackers Rotorua Hostel/Backpacker accommodation

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 42 out of 141 reviews
5 - Excellent 30%
Rating 4 - Good. 71 out of 141 reviews
4 - Good 50%
Rating 3 - Okay. 22 out of 141 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 141 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 141 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has cinema and rock climbing on site! Luggage storage available for short time on site. Great communal bathroom and kitchen facilities. And single rooms fantastic with opening window.
Stayed 1 night in Feb 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel for the money I've paid
The location is great walking distance to the I-Site and to the mall, there's Starbucks nearby too and Dunkin Donut just around the corner. The hostel room is big enough for two people and the bathroom as well is ok. Clean renovated room with new carpet or near new. We stayed for 4days and no cleaners to clean the room but it's alright we're not messy people. There was only one time there's a noise like moving furniture around late at night so not sure if that was a new arrival or somebody are living in this hostel. So far it's good for the money. There's also some activities for your kids to do like the rock climbing inside the hostel down below and a cinema too!
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility !
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time ever staying in backpackers facility, however we weren't expecting 5 star, but it was okay. The only thing that we didn't like were the noise coming from the other rooms. Perhaps sound proof walls could accomodate this.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pillows were horrible, very thin and should have been at least 2 to double up on, four to a private bed room. We stayed long weekend so group of NZ sports team were staying & families, a lot of noise, would recommend they install soft closing doors to all rooms and also for security with private rooms, a latch as a simple single button door handle made you feel a little uneasy. Good location, parking available nearby but wouldn’t stay more than 1 night, after hours locked box was adequate. Kitchen had no windows so expect cooking smells to stay around or spread through the backpackers especially if groups cooking. Would of provided feedback to desk but no staff to be seen at checkout.
Stayed 1 night in Jun 2021