Apartments in North Carolina Mountains

"Property is always clean and while the Motel itself has been there for awhile, the rooms are updated and are comparable to a Holiday INN"

"I have never enjoyed a hotel experience more! The suite rooms were fabulous, the staff was VERY friendly, accommodating, helpful, and fun, and the location was perfect. I not only wouldn't think twice about staying here again, I would plan any time in the area around the joy of staying in the hotel. We planned a family reunion in Asheville, and everyone in our family had the same positive comments about the Kimpton Arras hotel."

"Location was great "

"The staff was excellent! The only complaint I have is the entrance we had to use for our room stunk so bad like nasty old spoiled rotten food. It was awful walking in and out everytime. "

"Staff was good, a/c did NOT work in the room making a long, restless night of trying to sleep. Thermostat was turned down to 60, but, the room felt hotter than the hallways. "

"Great location just outside city; close to everything. Staff were friendly and professional. Nice clean rooms, housekeeping was very helpful."

"Very nice"

"Property and room was disgusting. Mood in tub and ceiling falling down in room. The desk clerk was just sitting in front area talking to a friend. When complained about room he was not apologetic and did not care when we tried to show him pictures. We did ask for refund and refused to stay. He did grant refund."

"It’s a good location for downtown, and most of the staff seemed nice. We called one morning asking for help with the WiFi without creating a Marriott account, and they told us to use the guest WiFi and finished with “I don’t know what to tell you”. I also didn’t realize it would be the barn style doors for the bathroom. That’s actually something I hate, so if you’re going with others and don’t plan on using the room alone, maybe take that into consideration. I’m also going to gripe about having to pay $25/night for parking, but that’s just because I think all costs associated with staying at a hotel should be included within the nightly cost. Other than that, great location, it seemed clean, and the lobby was nice."