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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel with 2 restaurants and 24-hour front desk

Photo gallery for The Roker Hotel, BW Premier Collection

Enjoy ocean views from this seaside seating area, featuring wicker chairs and tables.
Enjoy the coastal view from your room, where you can observe the ocean and stargaze with a telescope.
Relax in comfort with a large bed, sofa, and desk, perfect for work or leisure.
Enjoy a drink at the bar with a selection of taps and bottles, surrounded by rustic charm and comfortable seating.
Step into a classic hotel lobby with a grand staircase, comfortable seating area, and elegant moldings.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The current price is NZ$122
includes taxes & fees
31 Aug - 1 Sept

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Bathroom features a bathtub, sink, and mirror.

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
Sofa bed - single
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Small Double Room

Relax in a serene space with a large bed, desk, and framed artwork.

Standard Small Double Room

  • Sleeps 2

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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands
    15 min walk - 1.3 km
  • Stadium of Light
    2 min drive - 1.9 km
  • Sunderland Empire
    4 min drive - 2.3 km
  • University of Sunderland
    4 min drive - 2.9 km
  • Port Of Tyne
    18 min drive - 15.8 km

Getting around

  • Seaburn Station
    2 min drive
  • St. Peter's Station
    3 min drive
  • Newcastle (NCL-Newcastle Intl.)
    31 min drive

Restaurants

  • Fulwell Tandoori
    15 min walk
  • New Derby
    7 min walk
  • The Blue Bell
    19 min walk
  • Cat and Dog Steps
    9 min walk
  • Grannie Annies
    5 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and soul food. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • Wedding services, multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/bath combinations
  • Wardrobes/cupboards, housekeeping and desks

Languages

English, French, Italian, Portuguese, Romanian, Spanish

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  • Pet-friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,004 reviews
The price is NZ$117
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 31 Aug 2025 start from NZ$121.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Roker Hotel, BW Premier Collection?

Self-parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM to 1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. Stadium of Light and Sunderland Empire are also within 2 miles (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 848 reviews
Rating 8 - Good. 284 out of 848 reviews
Rating 6 - Okay. 116 out of 848 reviews
Rating 4 - Poor. 47 out of 848 reviews
Rating 2 - Terrible. 23 out of 848 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, would stay again when we visit fanily
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant front of house staff, reception was great and very understanding.
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Ideal location, free parking. Breakfasts plentiful, rooms clean & comfortable. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

P

Liked: Cleanliness, amenities, property conditions & facilities
Location, ambience, parking, staff
Stayed 1 night in Jun 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character of this hotel. Staff was very friendly
Stayed 4 nights in Jun 2025

8/10 Good

Jo

Liked: Amenities, property conditions & facilities
We stayed in one of the Executive Suites. Very spacious, clean, well decorated, great view. Staff were lovely. Breakfast was excellent. Only drawback was the noise from the DJ in the bar below. However, this stopped at midnight and it was a Friday night so to be expected. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely, clean hotel. Good sized room, nice breakfast. Short walk to the Metro station. Very happy customer!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Bloody love this place! I will be back
Stayed 1 night in Jul 2025

6/10 Okay

Monica

The staff were lovely. Jasmine, on reception, could not have been more helpful. Location on the seafront fantastic. But hotel tired and the noise from other rooms intrusive.
Stayed 2 nights in Jul 2025

8/10 Good

Alan

Liked: Amenities, property conditions & facilities
Great room with a seaview. Breakfast excellent and good price. Recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel Could have used one support bar getting in and out of the bath
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Nelma

Liked: Cleanliness, staff & service, property conditions & facilities
Fan
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Stayed 1 night in Mar 2025

4/10 Poor

catherine

Disliked: Staff & service, amenities
On check in room booked was not what we got. Also a long walk with bags up and down stairs. No parking at the gront. No offer of real customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and fabulous Views very friendly and helpful staff
Stayed 1 night in Mar 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice enough hotel bad ownership
Stayed 3 nights in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely decorated and both radiators were on full so the room was very hot (for me) and only one of the windows opened slightly .. lovely breakfast, comfortable room, friendly staff, good price
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful.
Stayed 4 nights in Feb 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break

Good trip very helpful reception staff our first room had too many stairs for us be we got sorted with another room
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Comfiest bed with 4 overfilled pillows & 2 scatter cushions…..I was gutted when morning came! Breakfast was good - standard English breakfast. Overall, it’s a yes, from me!!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely blown away by this incredible hotel experience! From the moment I arrived, the warm and friendly check-in set the tone for a perfect stay. There’s plenty of parking—both out front and even more around the back—making arrival stress-free. The location is unbeatable, set right on the beachfront with breathtaking views of the harbour walls and the open sea. Waking up to that view was simply unforgettable. The bar and restaurant areas are beautifully designed, creating a welcoming and stylish atmosphere. I enjoyed a delicious evening meal in the bar and an outstanding breakfast in the restaurant the next morning—both meals were top-notch in quality and service. The entire hotel was peaceful and immaculately kept, and every member of staff I encountered was friendly, helpful, and genuinely accommodating. Without a doubt, I’ll be returning—this place is a true gem!
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Stayed 1 night in Feb 2025