The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 2 meeting rooms are available. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Guests can use the health club at a partner property. A total renovation of this property was completed in December 2018.
Lancaster Gate Hotel is a smoke-free property.