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Lancaster Gate Hotel

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Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Lancaster Gate Hotel

Lancaster Gate Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
66-71 Lancaster Gate, London, England, W2 3NA

Explore the area

  • Popular LocationHyde Park7 min walk
  • Popular LocationKensington Palace12 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

About this area

London

Lancaster Gate Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or London Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location.
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Map

What's nearby

  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 7 min drive

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • Sheila's Cafe - 4 min walk
  • The Mitre - 4 min walk
  • Craven Cafe - 5 min walk
  • New Fortune Cookie - 6 min walk
  • Lo Spuntino - 6 min walk

About this property

Lancaster Gate Hotel

3-star eco-friendly hotel refurbished in 2018 and located near Hyde Park
Close to Royal Albert Hall and Marble Arch, Lancaster Gate Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Serpentine Restaurant, features happy hour. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a TV in the lobby and tour/ticket information
  • Concierge services, free newspapers and 2 meeting rooms
  • Smoke-free property, a computer station and multilingual staff
  • Guest reviews speak highly of the breakfast and location
Room features
All guest rooms at Lancaster Gate Hotel include comforts, such as 24-hour room service and Laptop workspace, in addition to amenities, such as late-night fare and complimentary wireless Internet access. Guest reviews highly rate the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 12.50 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Serpentine Restaurant

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Renovated entire property – December 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: GBP 12.50 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 4 Sept 2022 start from NZ$247.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster Gate Hotel?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Lancaster Gate Hotel?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Lancaster Gate Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

Can I cancel my reservation for free at Lancaster Gate Hotel and receive a full refund?

Yes, Lancaster Gate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lancaster Gate Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 336 out of 996 reviews
5 - Excellent 34%
Rating 4 - Good. 489 out of 996 reviews
4 - Good 49%
Rating 3 - Okay. 119 out of 996 reviews
3 - Okay 12%
Rating 2 - Poor. 37 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 996 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a three star hotel but tbh I can’t fault it. Hotel is basic but Location is excellent, within walking distance from the restaurants in Queensway and Royal Albert Hall is just across the park. Staff friendly. Room cosy and air conditioned which was fantastic considering the 33 degree heat wave. Shower powerful. Full English Breakfast. There is also a little Waitrose close by for essential supplies. I really was pleasantly surprised. What’s more it’s much easier on the wallet than the Mandarin Oriental. . Would definitely stay again.
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with group
Average
Stayed 2 nights in Jul 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel Is wonderfully located near Hyde park and within 8 minutes walk of 2 separate tube stations and 10 from paddington. Depending on your room you may have to navigate stairs with your luggage so be warned. Clean, good staff and the worst internet I’ve seen in a hotel in many years. Main areas like halls restaurant and lobby had great wifi but my room was not usable.
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel power was interrupted by a local power outage. The staff handled it well and helped everyone make the best of the situation, including carrying our luggage up stairs to the fifth floor while the lift was out of service.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
The location of the hotel is excellent - on a quiet street next to Hyde Park and easily walkable to public transportation. The condition of the hotel is satisfactory, the room seemed to need renovation/updating. The staff were polite, helpful and respectful.
Stayed 4 nights in Jul 2022

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location! Across from Kensington Gardens and about a 10 minute walk to underground stations. Terrible WiFi and lack of outlets next to bed make me unlikely to return.
Stayed 4 nights in Jul 2022

4/5 Good

Liked: Staff & service, property conditions & facilities
No fridge in room. Duty manager dealt well with issue over booking having been transferred to next day in error.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area very close to underground and park
Stayed 4 nights in Jul 2022