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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.1 out of 5 Very good
1,670 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationKensington Gardens2 min walk
Popular LocationKensington Palace12 min walk
Popular LocationRoyal Albert Hall17 min walk
AirportLondon (LHR-Heathrow)39 min drive

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  • Double Room

    4.1/5 guest room rating

    Room amenities

    • 12.5 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room
  • Family Room

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room
  • Single Room

    3.8/5 guest room rating

    Room amenities

    • 9 sq m
    • City view
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Twin Room

    4.5/5 guest room rating

    Room amenities

    • 16.5 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room

About this area

London

Located in London's London City Centre neighbourhood, Lancaster Gate Hotel is in the city centre and near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a match? See what's going on at London Stadium or Wembley Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location. It's also convenient for public transportation: Queensway Underground Station is 5 minutes on foot and Lancaster Gate Underground Station is 6 minutes.
Visit our London travel guide
View map
Popular Location

What's nearby

  • Kensington Gardens - 2 min walk
  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • AirportLondon (LHR-Heathrow) - 39 min drive

Restaurants

  • Serpentine Restaurant — 1 min walk
  • Halepi - 4 min walk
  • The Mitre - 4 min walk
  • The Swan - 5 min walk
  • New Fortune Cookie - 5 min walk

About this property

Lancaster Gate Hotel

Eco-friendly London hotel in London City Centre, walk to Hyde Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 196 rooms feature modern comforts such as LCD TVs with satellite channels, along with free WiFi. 24-hour room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
Lancaster Gate Hotel offers 196 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2018.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 12.00 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Renovated entire property – December 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Lancaster Gate Hotel and receive a full refund?
Yes, Lancaster Gate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lancaster Gate Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Lancaster Gate Hotel?
As of 21 Oct 2020, prices found for a 1-night stay for 2 adults at Lancaster Gate Hotel on 24 Oct 2020 start from NZ$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lancaster Gate Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Lancaster Gate Hotel?
This property doesn't offer parking.
What time is check-in at Lancaster Gate Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at Lancaster Gate Hotel?
Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).
Where is Lancaster Gate Hotel located?
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.
4.1
Very good
5 - Excellent
484
4 - Good
888
3 - Okay
230
2 - Poor
53
1 - Terrible
15

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We found that the staff were very welcoming, helpful and friendly but still efficient. Breakfast was a different experience but well thought out and their system works. Food and service was very good.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, fabulous location, delicious breakfast attentive service!
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Overall a nice hotel. Minor issue was only 2 sets of towels provided when there were 3 guests in the room. Breakfast on first morning was a bit of a disaster - table service only due to Covid-19, however very disorganised with only one member of staff putting orders together. We had to book a table, however it was 50 minutes from the time of our booking until we received anything at the table - no drinks, cutlery, nothing. Very frustrating. Mentioned this to reception with a view to going elsewhere for breakfast and getting a credit for the next 2 mornings, however this wasn't possible. Things had definitely improved and were much more efficient for the following 2 breakfast sessions.
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and has aircondition on it which is fab. The only thing i don't like is the wifi connection it only gives you a free 5mbps and the 20mbps u need to pay for it. So it's much better if you jave your own mobile data sinve the wifi is very slow also. The rooms are cozy and comfortable, and the breakfast is okey also. The locations is good since it's near to the ventre of Lomdon. Goodprice for the 2 night stay i enhoyed it. Thank you
Stayed 2 nights in Jul 2020

4/5 Good

Check in staff were friendly and helpful. Temperatures was taken when first arrived which was a good idea, under circumstances. Room was clean and great value for money
Stayed 1 night in Jul 2020

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