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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

VIP Access

Phoenix Hotel

Star Rating
3 out of 5

Photo gallery

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
1,344 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business Services
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Map

1-8 Kensington Gardens Square, London, England

Explore the area

Popular LocationKensington Palace15 min walk
Popular LocationHyde Park16 min walk
Popular LocationRoyal Albert Hall9 min drive
AirportLondon (LHR-Heathrow)36 min drive

Choose dates to view prices

  • Standard Single Room (1 Single Bed)

    Photos of Standard Single Room (1 Single Bed)

    Room amenities

    • 2 sq m
    • Sleeps 1
    More detailsStandard Single Room (1 Single Bed)

  • Standard Triple Room

    Photos of Standard Triple Room

    Room amenities

    • 2 sq m
    • Sleeps 3
    More detailsStandard Triple Room

  • Standard Double Room, 1 Double Bed

    Photos of Standard Double Room, 1 Double Bed

    Room amenities

    • 2 sq m
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed

  • Standard Twin Room, 2 Single Beds

    Photos of Standard Twin Room, 2 Single Beds

    Room amenities

    • 2 sq m
    • Sleeps 2
    More detailsStandard Twin Room, 2 Single Beds

  • Standard Quadruple Room, 1 Bedroom

    Photos of Standard Quadruple Room, 1 Bedroom

    Room amenities

    • 2 sq m
    • Sleeps 4
    More detailsStandard Quadruple Room, 1 Bedroom

  • Small Double

    Photos of Small Double

    Room amenities

    • Sleeps 1
    More detailsSmall Double

  • Executive Double Room

    Photos of Executive Double Room

    Room amenities

    • Sleeps 2
    More detailsExecutive Double Room

  • Executive Twin Room

    Photos of Executive Twin Room

    Room amenities

    • Sleeps 2
    More detailsExecutive Twin Room

About this area

London

Located in London's London City Centre neighbourhood, Phoenix Hotel is near a metro station. Queensway and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Kensington Palace - 15 min walk
  • Hyde Park - 16 min walk
  • Marble Arch - 9 min drive
  • Royal Albert Hall - 9 min drive
  • Natural History Museum - 11 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • London (LHR-Heathrow) - 36 min drive

Restaurants

  • Cous Cous Cafe - 1 min walk
  • The Prince Alfred - 2 min walk
  • Pret A Manger - 2 min walk
  • Gold Mine - 2 min walk
  • Chi Wok Cafelicious - 2 min walk

About this property

Phoenix Hotel

Victorian London hotel in London City Centre, walk to Queensway
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 125 rooms provide complimentary wireless Internet access, coffee/tea makers and TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
Phoenix Hotel offers 125 forms of accommodation with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Computer station

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 1:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Diners ClubMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place and guests are provided with hand sanitiser.

Property is also known as

Phoenix Hotel London
Phoenix London

Frequently asked questions

Can I cancel my reservation for free at Phoenix Hotel and receive a full refund?
Yes, Phoenix Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Phoenix Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 1:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Queensway, Kensington Gardens and Portobello Road Market. Kensington Palace and Hyde Park are also within 1 mile (2 km). Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

Guest reviews

Overall score and ratings for Phoenix Hotel

4.3
Excellent
1,344 reviews
5 - Excellent
548
4 - Good
649
3 - Okay
119
2 - Mediocre
21
1 - Poor
7
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

Barry
29 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller, Greece
Business traveller, Travelled with partner
27 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended. Value for money, clean and city center hotel. Kind staff. Very good continental breakfast.

Stayed 3 nights in Feb 2020

5/5 Excellent

Lance
23 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

scott
Travelled with family
22 Mar. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice place

A really nice place to stay, and in an interesting, bustling neighborhood. The room was clean, the staff very helpful and, best of all, it doesn't have that cramped feeling that so many London B&B hotels have. I highly recommend!

Stayed 3 nights in Mar 2020

5/5 Excellent

T, Denver
Business traveller
18 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was idea. It was quite and easy to access. Very friendly staff. Such a killer deal for the location in central London. Becoming my new favorite neighborhood. Stayed the second time with this hotel and now the area surrounding has some great food options and very easy access to the Tube and paddington.

Stayed 2 nights in Mar 2020

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