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"Staff was very helpful at checkin and with activity recommendations, including ones that offered a discount for hotel guests. Room was very dated. Water temp for showers would switch hot to cold without warning. Minimal kitchen dishes and utensils to use during stay. Minimal parking at hotel but public parking on street outside. Staff warned us not to leave any valuables in the car due to break ins which was a bit disturbing. "

"Nice location and friendly staff "

"Great room, great location, nice staff. Breakfast was a bit bland and the artwork in the diningroom is terrible."

"Good stay overall, mini golf, ping pong and tennis. Room was tidy, just one issue with microwave starting, was bit old. Pool was heated, not hot, expected a bit higher for rotorua, recomend a few more degrees to make comfortable on the cold days but fine for exercise."

"Clean room"

"Hotel has great location but needs some updating and repair. Carpets are old and dirty looking. Furniture in rooms are old and basic. Toilet did not work well. Bedroom walks not well insulated. The elevators were small and slow. Only 2 of 3 elevators were working. It often took 10 minutes to get up or down"

"Such a cool, old place. Staff was great, antique phone actually worked, decor was authentic and the common areas well decorated and comfortable. "

"Laundry service was great."

"Room needs updating and pool area"