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"Spotless rooms, kind and helpful staff, great lounge, ample toiletries items provided in lobby, very convenient location for those new to Osaka, Kitahama station is right outside the front door providing easy access to Shin-Osaka, Dotonbori, Shinsekai, and Nipponbashi. Within walking distance to Osaka Castle. LGBTQ welcoming and we lived our stay here. Bonus there is a great cafe and Family Mart downstairs."

"Excellent hotel- stylish clean rooms with lovely shower. We paid more for the executive room with lounge access. This provided delicious food cocktails, beer wine etc for avo& evening"

" Very clean and lovely room with loungewear and socks for guests, making it so easy to enjoy the lounge and public bath amenity in the basement floor! Convenient for trains with Kyoto station in walkable distance and a really lovely entrance and decor. A great choice for anyone who wants to truly experience Japanese culture!"

"Clean rooms, nice views, great location"

"The room was clean, the linens were very nice and the location was great for walking around. The Bakery next door was a wonderful treat in the morning."

"loved the service, room was spacious and workers were lovely. want to come back on our next trip"

"clean and nice staff"

"The room was clean and the staff were kind and helpful."

"Nice , clean hotel , I've stayed here every time I've been to Japan. The staff is helpful but the could be a little more friendly. It's really the only place I feel that way , not sure if it's the area we are in. "