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"Shower not working properly in one room "

"I have stayed here a couple of times and it is a well located hotel that is a bit more roomy than the typical London hotel. I would say that the doors to the bathroom are all style and minimal function. they are thin frosted glass and it doesn't exactly provide the best kind of privacy if you are sharing with another person. Otherwise it is a great place to stay. Good AC (a must in the warm months) and the best are somewhat comfortable. (I am a real princess and the pea about beds.) "

"Really good for our family. The room was almost two rooms which made it perfect with a bed either side. Breakfast was good, loads of areas so not too busy. Location was perfect. Staff were great. Pool is a bit basic but ok. "

"Clean room and helpful staff"

"Stayed overnight before catching a Eurostar to Brussels. My single room was a decent size. A little hot, however the window opened. Would stay again if needs be."

"Best value for money hotel within the London/ Chelsea area. Very family friendly "

"No room service, and not enough water for guests. The entire hotel shares a 4L container. Room and staff are nice though."

"Good central location. Staff very friendly and helpful. "

"Loved the views, modern quirky vibe!! The breakfast was really excellent and had an excellent selection with incredibly attentive service and very welcoming hosts!! All in all the location and amenities made this an amazing experience and vacation for my family!"