Premier Inn in Holmbury St Mary from NZ$111

"The receptionist was excellent, very helpful couldn’t do enough for you. However the bar staff was rude, ignored me, whilst waiting to be served for food and drink. When he did serve me he forgot he was serving me and served someone else, I had to call him back to finish my order. The food was awful the chips were half cooked, the fish was all batter and no fish. Wouldn’t have food at your hotel again. Thanks "

"Restaurant staff are brilliant "

"Great location "

"Funny how the little things matter the most when it comes to rating a hotel. I liked everything about this hotel except 1 thing! Bad pillows mean a bad night of sleep and when you just got off the “red eye” from the US, the pillows need to be soft and comfortable, they weren’t. They were flat and hard! Think about the difference between a nice dinner roll and a plain white cracker!"

"The hotel was very close to the airport, just a few minutes on the bus and check out was quick and friendly. Rooms were very clean. However, the fire alarm went off at 3.30am, and the staff on the check out desk didn’t seem particularly concerned or bothered about this when I told him it had woken us up and ruined our sleep. A bit of a disappointing end to our stay. "

"Excellent place to stay for convenience to Gatwick. Clean rooms, spacious areas and great food selections."

"A reasonable hotel at a reasonable price. When more can you ask for "

"good hotel great staff and ideal location"

"Stayed on Friday 13th. Gretted by the staff on arrival, very plesent and even got us into our room early, this was around 12:30pm which was great. The car park is at a reduced rate of £15 instead of the £25 for the day but thats still mad in my opinion. Not great for someone who's paid quite alot to stay at the property overnight. Room was ok, very small, we stayed here over 10 years ago and the rooms were bigger and nicer, this room had a Premier Inn feel to it, which is disappointing considering the hotel has quite a big name in the area, i feel its lost its specialness. Amentities were poor in the room small towels for the floor and only 1 towel for 2 people. Although only a small problem, quite an annoying issue to need to call down and get sorted, aprtically at 6am, we just wnat to shower and crack on with our morning. Ok place, great location, great staff, rooms have taken a turn for the worse in regards to size and just basicness and sadly unlikely to return, partically for the price. "