Bed and Breakfast in Leatherhead Horsley Station

"We stayed for 30 mins and checked out the room was dirty cold and depressing "

"Just gross and dirty. Changed from my first room because it smelled so strongly of wet dog. Second room was so dirty but it didn’t smell."

"The building and estate make a strong first impression. The grounds look impressive and well maintained. The setting also suits weddings, conferences, and private events. With the right investment in staff training and stronger service standards, the property holds strong potential as a venue for larger functions. During the first evening of my three night stay, I ordered fish and chips at the bar. The fish arrived raw in the middle. I informed the staff and they prepared another portion. The replacement meal arrived properly cooked, yet the service style differed. The first plate arrived with knife and fork only, with no napkin. The second arrived with utensils wrapped in a linen napkin and staff offered extra condiments. This difference in presentation created an inconsistent service experience. The room was clean and met a standard layout. It included a desk, television, and ironing facilities. The steam iron showed wear and the water canister cover was missing. This raised concerns about routine checks of in room equipment and overall maintenance. The bathroom was functional but basic. A shaving or swing arm mirror would improve usability. Breakfast included a typical English breakfast along with granola, cereals, and bread options. The selection remained the same each morning. For a three night stay, a small rotation or variation would improve the experience."

"We came to celebrate a big birthday and stayed in the beautiful Coach House rooms with family. They should be proud of their amazing staff, they made our stay so special. They are there to help with anything without intruding into your personal time. A luxurious stay, we couldn’t have wanted any more. Just perfect!"

"Beautiful hotel with amazing staff"

"Parking was secure and Hotel very good. Lovely rooms only one comment. There was no where you could plug your hairdryer in near a mirror so you could see what you were doing."

"beautiful place and grounds "

"we had a very nice time here, breakfast was good, the pool and gym were just right."

" Great location short walk from the train station Comfy beds Plentiful breakfast - excellent stay"