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"Clean room , great tv, good size shower Helpful staff Breakfast was very good. Especially continental choice Bar was quick and free cocktail was good "

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some panic once when water refused to stop flowing.) You'll need to check there are accessibly available products for those not standing in the shower - again, just ask. Also check the hairdryer - if not as powerful as you like, they have others. The Perspex shower door was a real nuisance - I collided with it a few times (unnecessary for bath users but still swinging around). My telephone was also disconnected but I used an outside line."

"Very basic, no kettle for a hot drink in the room but convenient for early morning flights "

"Clean and comfy, everything worked and was in good condition"

"The bed was comfortable and great location "

"Perfect overnight stay before an early flight."

"Excellent location for use at the BP Pulse, walking distance from Birmingham International train station and BP Pulse venue. Hotel was clean and what we needed for our night. We had breakfast which was a choice off full english or continental, good choice of breakfast. Overall, i would definitely return to this hotel if I am to visit the BP Pulse in the future. Excellent location."

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Stayed for 2 nights , 2nd night I could hear a humming what sounded like a generator or something similar which was slightly annoying. AC worked well , food was excellent "