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"We have stayed at this hotel several times before. It’s a great location in Eastbourne. The bed was clean and fresh and the breakfast very tasty. However, it is very tired. Our room was very disappointing- damp on the ceiling, one light fitting in the en-suite was hanging out of the ceiling and 2 other down lighting bulbs did not work. There was no heating in the room and it was needed. Also, there was no BBC on the very small and inefficient TV."

"Our double Seaview room was amazing, very clean and spacious. Dinner in the Sun Lounge, and breakfast in the restaurant was very good also. Staff went above and beyond to make our stay a memorable occasion for my Mums 85th birthday. We will definately be returning in the near future."

"I was disappointed with the room, the one I chose from the photos online was definitely not to the same standard. It was much smaller, I didn’t have a table and chairs (as shown in photos) I booked a double room with sea view, the bathroom, windows, door and walls were very tired and the work that had been done was not very well finished. Needed to buy my own bottled water for kettle as the tap water tasted awful. The lift was out of order, when I looked online it said they did breakfast, when I asked in the morning they said they don’t do breakfast at the hotel. The staff were pleasant, but it is a very basic hotel and the price I paid didn’t reflect what was advertised."

"Restaurant was closed during the stay, windows boarded up, room looked tired, Had to ask the staff to refresh the room daily, Bathroom in need of a good tidy up & redecoration"

"I had a single room with balcony, was clean and big enough for 1 person. Breakfast was great, buffet style and I managed to get a table next to the window every morning. I was on the 6th floor so the view from my balcony was great."

"We stayed for 2 nights. Staff friendly and helpful. Sea view room which was excellent and a lovely buffet breakfast each morning. Stayed here a few times and always enjoyed ourselves"

"Ideally situated and staff were friendly"

"The hotel looks nice as you enter, and location is beautiful with a sea front view, but overall, not well kept. Door latches and toilet holders falling off, stains on the walls, dirty carpeting. King size bed was comfortable, but the room was drabby and unpleasant. I wouldn't stay here, again."

"We had no hot water because the system broke"