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Rooms were good with a comfortable bed. We were in the middle of the COVID 19 issues and the staff were extremely helpful and friendly in these difficult times, a credit to the hotel.

This was our first stay & we will definitely be back.

Closeness to town and comfort. Very friendly and attentive staff.

Excellent hotel situation for early morning flights with direct access to the terminal check in and departure through the hotel lobby.

Excellent customer service, will stay here again., the hotel staff were very welcoming. Restaurant food excellent. All up a memorable stay

The room was ok. I don't think it is worth the money. Staff at the reception were all varied. Some very nice and friendly. Males were generally nicer but some girls just didn't want to be there.

I stayed here in 2017, but forgot to leave a review. This was a very lux hotel, location was near lambton quay and extra points for them having the room ready almost instantly when I arrived. Will definitely stay here again once its okay to travel around again! :) Thanks

Its primarily a backpackers but was c lean. Bit stuffy though as no window in our room but clean and suitable for overnight. Excellent cbd location

Had an excellent view from our room of the Bay. Great area. Lots to do in walking distance. Clean, pretty room.

Very handy location near the water front and an easy walk to the railway station. Spacious room, very clean with good amenities. Nice breakfast with an excellent variety of choices and prices. Staff seemed a little distracted possible because Covid-19 pending lock down. Hope they havent lost their ...

Customer service - attentive, friendly, professional and available.

this place is in a great location. Its close to all the sights and shops. everything within walking distance