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Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Fridge, coffee/tea maker

Guest reviews

4.4/5 Excellent
998 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business Services
  • Parking Available

Map

Explore the area

Popular LocationQueen Street Shopping District1 min walk
Popular LocationSkyCity Casino4 min walk
Popular LocationSky Tower5 min walk
AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Suite

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsDeluxe Suite
  • 1 Bedroom Executive Suite

    4.8/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 3
    More details1 Bedroom Executive Suite
  • 2 Bedroom Executive Suite

    5/5 guest room rating

    Room amenities

    • 78 sq m
    • Sleeps 5
    More details2 Bedroom Executive Suite
  • Executive 3 Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 6
    More detailsExecutive 3 Bedroom Suite
  • Directors Suite

    Room amenities

    • 139 sq m
    • Sleeps 6
    More detailsDirectors Suite

About this area

Auckland

In the city centre and near a train station, CityLife Auckland is in an area with great shopping. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Travelling with kids? Don't miss Auckland Zoo and Kelly Tarlton's Underwater World. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Visit our Auckland travel guide
Map
Popular Location

What's nearby

  • Queen Street Shopping District - 1 min walk
  • SkyCity Casino - 4 min walk
  • SKYCITY Auckland Convention Centre - 4 min walk
  • Sky Tower - 5 min walk
  • Aotea Centre - 7 min walk

Getting around

  • Auckland Britomart Station - 8 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

About this property

CityLife Auckland

Family-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a meeting room are on-site. All 157 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are TVs with satellite channels.
CityLife Auckland offers 157 forms of accommodation with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Premium satellite televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: NZD 45 per day
  • Return airport shuttle (surcharge)

Food and drink

  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (1550 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 6 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 55 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

CityLife Auckland Hotel
CityLife Hotel
CityLife Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Citylife Hotel Auckland
Citylife Auckland Hotel Auckland Central

Frequently asked questions

Can I cancel my reservation for free at CityLife Auckland and receive a full refund?
Yes, CityLife Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to CityLife Auckland cancellation policy on our site for more details about any exclusions or requirements.
Does CityLife Auckland have a pool?
Yes, this property has an indoor pool.
Is CityLife Auckland pet-friendly?
No, only service animals are welcome at the property.
How much is parking at CityLife Auckland?
Valet parking is available for NZD 45 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 6 AM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
This family-friendly Auckland hotel is located in the entertainment district, just steps away from High Street and Queen Street Shopping District. Sky Tower and SkyCity Casino are also within 5 minutes. Auckland Britomart Station is 8 minutes by foot.

Guest reviews

Overall score and ratings for CityLife Auckland

4.4
Excellent
5 - Excellent
567
4 - Good
341
3 - Okay
66
2 - Mediocre
13
1 - Poor
11
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Well beyond what is usually expected in a hotel. It is my second stay and would not hesitate to come back.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent front desk and very well equipped rooms. Exceptionally comfortable bed.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay in Auckland

Lots of positives-upgraded to lovely suite, with washing machine, which was v useful after 17 days away; very friendly reception team; great location. Despite being on 8th floor, noisy overnight with street noise ‘funnelling up’. Had one Bk, and arrived 09.48, knowing Bk lasted till 10, and we only wanted continental. Staff were quite difficult, and not at all welcoming, a big surprise, as reception team were so nice. Didn’t bother going to restaurant/ bar again

Stayed 3 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020