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Crowne Plaza Auckland

Hotel Class
4 out of 5

Information

Reviews

4.5 / 5Wonderful
2,396 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Sky Tower
    2 min walk
  • Popular Location
    SkyCity Casino
    3 min walk
  • Popular Location
    Queen Street Shopping District
    3 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Superior Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Auckland

Located in Auckland, Crowne Plaza Auckland is in the city centre and near a train station. Sky Tower and Harbour Bridge are notable landmarks, and travellers looking to shop may want to visit Queen Street Shopping District and Sylvia Park. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests appreciate the hotel's quiet location.

Visit our Auckland travel guide

What's nearby

  • Popular Location
    Sky Tower - 2 min walk
  • Popular Location
    SkyCity Casino - 3 min walk
  • Popular Location
    Queen Street Shopping District - 3 min walk
  • Popular Location
    Auckland Town Hall - 6 min walk
  • Popular Location
    University of Auckland - 10 min walk

Getting around

  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Aria Restaurant and Bar – Restaurant with a bar. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Crowne Plaza Auckland

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 352 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, minibars and Egyptian cotton sheets.
Crowne Plaza Auckland offers 352 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 34 for adults and NZD 16.50 for children (approximately)
  • Self-parking fee: NZD 26.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Crowne Plaza Auckland Hotel
  • Crowne Plaza Auckland
  • Crowne Plaza Auckland Hotel Auckland Central
  • Auckland Crowne Plaza
  • Crowne Plaza Auckland New Zealand

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 26.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 34 for adults and NZD 16.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (10118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LCD TV
  • pay films
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Golf
  • Theme parks

Where to eat

  • Aria Restaurant and Bar – Restaurant with a bar. Serves breakfast, lunch and dinner daily. Kids' menu available.
4.5

Wonderful

5 - Excellent
1,448
4 - Good
793
3 - Okay
118
2 - Mediocre
27
1 - Poor
10
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

Staff was attentive. Breakfast was phenomenal. Rooms were very clean and well appointed

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 3 nights in Nov. 2019

4/5 Good

Arrogant males in restaurant who took orders for breakfast coffee, but apparently considered not their job. One jumped to it when he saw me speaking to manager? just passing pleasantries, but he delivered. Next day, no coffee. It's nothing, but it registers

Stayed 3 nights in Oct. 2019

5/5 Excellent

Beds were extremely comfortable service was lovely. With our booking we specifically requested parking and a "smoking" room as advertised on expedia. No parking was arranged for us until our 3rd night there and on the 5th night we were charged 180 for parking and the the parking card was removed from us. Turns out the hotel was 100% smokefree and the smoking rooma absolutely do not exist. I might add this was thw ONLY reason we booked with this hotel. We paid $2400 for 8 nights. PLUS $250 SMOKING IN OUR ROOM FEE PLUS $300 all up in parking. Expedia needs to update there information. We happily paid the $250 fee because quiet frankly i booked a smoking room i intended to smoke

Stayed 8 nights in Oct. 2019

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