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Crowne Plaza Auckland by IHG

4.0 star property
Travelers find warm hospitality and stylish accommodations near Auckland's iconic landmarks including SkyCity Casino, where helpful staff make all the difference

Choose dates to view prices

Located in central Auckland, Crowne Plaza offers a comfortable base with practical amenities. Guests can use the 24-hour gym, relax in the sauna, enjoy breakfast at Aria Restaurant and Bar, and benefit from dry cleaning services for business travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$187
includes taxes & fees
1 June - 2 June
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About this property

Crowne Plaza Auckland by IHG

  • Upscale hotel near Sky Tower
  • Located close to SkyCity Casino and University of Auckland, Crowne Plaza Auckland by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Aria Restaurant and Bar, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, babysitting (surcharge) and tour/ticket information
    • A ballroom, ATM/banking services and luggage storage
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 352 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • More amenities include:
    • Egyptian cotton sheets and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 65.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Self-parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Crowne Plaza Auckland by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on 1 Jun 2026 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Auckland by IHG?

Self-parking is available for NZD 30 per day.

What time is check-in at Crowne Plaza Auckland by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Auckland by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Auckland by IHG located?

Located in Auckland Central Business District, this hotel is steps away from SkyCity Casino and Sky Tower. University of Auckland and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is 14 minutes by foot and Daldy Street Tram Stop is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, good breakfast, tidynand spacious room, helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Concierge and Receptionist was very helpful Breakfast was plentiful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Great location! Very clean and great breakfast!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaori

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great and the location couldn’t be better. All the staff were great, especially Paris at the front desk who was a wealth of knowledge and a great ambassador for New Zealand.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Beautiful view of the city. Clean room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room with good views over city. Great breakfast to start the day
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the staff were exceptionally courteous.
Stayed 1 night in Feb 2026
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and close to local attractions and dining options
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are close by & the hotel is connected shops & eating places Sky Tower is just a few blocks away
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very central and staff were accommodating and friendly.
Fantastic View
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
A awwsome hotel with a great location. It was clean, the staff were friendly, and had a delicious breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, amenities
Good room, friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Check in was fast and friendly thanks to Tu at front desk. Breakfast was okay. There is a water dispenser to refill bottles which is a big plus. Elevators are quick. Great hotel!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff easy parking our bed was very comfortable and quiet have stayed twice now would go back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent variety of options for breakfast. Room was tidy and comfortable but a little tired. Good central location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
All around great experience, comfy beds, great view of SkyTower on New Year’s Eve, excellent grill restaurant, convenient parking.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern room
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Chidi

Liked: Cleanliness, staff & service, amenities
Room is clean ,staff are nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Soumen

Liked: Cleanliness, property conditions & facilities
Very convenent location, great staff. Rooms are a bit tired but a great value hotel anyways!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy parking, centrally located
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Yes, excellent we needed an early check-in and this was accommodated
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice spacious and clean room and curteous staff in reception
Stayed 3 nights in Dec 2025