Travelers find warm hospitality and stylish accommodations near Auckland's iconic landmarks including SkyCity Casino, where helpful staff make all the difference
Located in central Auckland, Crowne Plaza offers a comfortable base with practical amenities. Guests can use the 24-hour gym, relax in the sauna, enjoy breakfast at Aria Restaurant and Bar, and benefit from dry cleaning services for business travelers.
In the entertainment district, Crowne Plaza Auckland by IHG is in Auckland Central Business District, a walkable area in Auckland with good shopping. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ziplining nearby. Guests appreciate the hotel's central location. Visit our Auckland travel guide
128 Albert St, Auckland, 1010
What's nearby
Sky Tower
2 min walk - 0.2 km
SkyCity Casino
2 min walk - 0.2 km
University of Auckland
6 min walk - 0.6 km
Princes Wharf
10 min walk - 0.9 km
Queen Street Shopping District
3 min walk - 0.3 km
Getting around
Auckland Britomart Station
12 min walk
Gaunt Street Tram Stop
14 min walk
Auckland (AKL-Auckland Intl.)
27 min drive
Restaurants
The Original Tony's
3 min walk
Slow Koi
2 min walk
Ten-Hana
1 min walk
Bonz Cajun Kitchen
2 min walk
Kiraku
2 min walk
About this property
Crowne Plaza Auckland by IHG
Upscale hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, Crowne Plaza Auckland by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Aria Restaurant and Bar, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, babysitting (surcharge) and a lift
Smoke-free property, secured bike storage and a porter/bellboy
Guest reviews speak highly of the helpful staff and location
Room features
All 352 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
Egyptian cotton sheets and free cots/infant beds
Bathrooms with showers and free toiletries
LCD TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and LED light bulbs
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Parking on site (NZD 30 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
A bar/lounge
A restaurant
Restaurants on site
Aria Restaurant and Bar
Things to do
24-hour gym
Bicycle storage
Sauna
TV in common areas
Family friendly
Babysitting (surcharge)
In-room cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
24-hour business centre
Computer station
Conference centre (10,118 square foot of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
28 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
No plastic drinking straws
Reusable tableware
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Egyptian cotton sheets
Free cot
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with satellite channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
Self-parking fee: NZD 30 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 65.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel
Frequently asked questions
Is Crowne Plaza Auckland by IHG pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Crowne Plaza Auckland by IHG?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on 6 Apr 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crowne Plaza Auckland by IHG?
Self-parking is available for NZD 30 per day.
What time is check-in at Crowne Plaza Auckland by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Crowne Plaza Auckland by IHG?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Crowne Plaza Auckland by IHG located?
Located in Auckland Central Business District, this hotel is steps away from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 14 minutes by foot and Daldy Street Tram Stop is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crowne Plaza Auckland by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was spacious and the bed very comfortable. The room was quiet and the staff was very helpful and friendly. Great location; could walk to many places we wanted to go.
Staff friendly, convenient downtown location, paid parking attached to hotel, and several good restaurants nearby. Queen Street great to walk thru in the evening.
Quite and Very close to Shopping and Entertainment venues
Ratu
Stayed 2 nights in Dec 2025
10/10 Excellent
Linda
30 Nov 2025
Liked: Amenities
Very impressed Crown Plaza will be our go to place when staying in Auckland. The staff were friendly and welcoming, the view from the room was great and the food and surroundings in the restaurant were wonderful
Good choice for a very central stay in Auckland a block away from the Sky Tower, nice comfortable room with relatively easy parking in the attached car park
Colin
Stayed 3 nights in Nov 2025
10/10 Excellent
Linda
1 Dec 2025
Good location. Large comfortable rooms
Linda
Stayed 2 nights in Nov 2025
10/10 Excellent
Yimin
11 Nov 2025
Liked: Cleanliness, staff & service, amenities
Friendly Staff and clean room
Yimin
Stayed 1 night in Nov 2025
8/10 Good
Thomas
25 Jan 2026
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a wonderful stay. The staff were very welcoming. The lobby bar was a great spot to sit and relax. The room had everything we needed. Only negative was that the room was looking tired. Renovation is needed.
friendly front desk staff. The hotel was nothing special but the rooms were spacious and clean. in a decent area walking distance to activities. The pillows were a bit mushy but that is probably just personal preference. For the price it was a very decent stay
Great location in the city center, but rooms are very quiet. Staff was very friendly and helpful. Convenient to a great variety of restaurants. Eat breakfast at the hotel's breakfast buffet; it's fantastically good!