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Crowne Plaza Auckland, an IHG Hotel

Photo gallery for Crowne Plaza Auckland, an IHG Hotel

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1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Overview of Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
128 Albert St, Auckland, 1030

Explore the area

  • Popular LocationSky Tower3 min walk
  • Popular LocationAuckland Ferry Terminal11 min walk
  • Popular LocationViaduct Harbour13 min walk
  • AirportAuckland (AKL-Auckland Intl.)23 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 21 May 2020 - 30 Apr 2022.

About this area

Auckland

Located in Auckland, Crowne Plaza Auckland, an IHG Hotel is in the city centre and near a train station. Viaduct Harbour and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and High Street. New Zealand National Maritime Museum and Museum of Transport and Technology are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 3 min walk
  • SkyCity Casino - 3 min walk
  • Auckland Ferry Terminal - 11 min walk
  • Viaduct Harbour - 13 min walk

Restaurants

  • Aria Restaurant and Bar — 1 min walk
  • Tonys Lord Nelson Restaurant - 2 min walk
  • Orbit 360° Dining - 3 min walk
  • The Sugar Club - 3 min walk
  • Father Ted's - 3 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 23 min drive

About this property

Crowne Plaza Auckland, an IHG Hotel

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site. All 352 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find 24-hour room service, minibars and Egyptian cotton sheets.
Crowne Plaza Auckland, an IHG Hotel offers 352 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 26.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 34 for adults and NZD 16.50 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (10118 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 May 2020 to 30 April 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 34 for adults and NZD 16.50 for children (approximately)
  • Self-parking fee: NZD 26.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel
Crowne Plaza Auckland
Crowne Plaza Auckland, An Ihg
Crowne Plaza Auckland, an IHG Hotel Hotel
Crowne Plaza Auckland, an IHG Hotel Auckland
Crowne Plaza Auckland, an IHG Hotel Hotel Auckland

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 581 out of 999 reviews
5 - Excellent 58%
Rating 4 - Good. 341 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 999 reviews
3 - Okay 6%
Rating 2 - Poor. 16 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 9 nights in Jul 2019

1/5 Terrible

Disliked: Cleanliness
Stayed 1 night in Apr 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book of Mormon trip. Show cancelled.
Got upgraded. Friendly staff.
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel . Friendly staff. Clean rooms ! Great breakfast
Stayed 3 nights in Mar 2020