Auckland City Hotel

Photo gallery for Auckland City Hotel

Primary image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Auckland City Hotel

VIP Access

Auckland City Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
157 Hobson Street, Auckland, 1010

Explore the area

  • Popular LocationSky Tower6 min walk
  • Popular LocationViaduct Harbour15 min walk
  • Popular LocationAuckland Ferry Terminal16 min walk
  • AirportAuckland (AKL-Auckland Intl.)23 min drive

VIP Access

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  • Extra savings and perks for Rewards members

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About this area

Auckland

Located in Auckland, Auckland City Hotel is in the city centre. The area's natural beauty can be seen at Auckland Domain and Albert Park, while Aotea Centre and New Zealand Film Archive are cultural highlights. New Zealand National Maritime Museum and Museum of Transport and Technology are also worth visiting.

What's nearby

  • SkyCity Casino - 5 min walk
  • Sky Tower - 6 min walk
  • Queen Street Shopping District - 7 min walk
  • Viaduct Harbour - 15 min walk
  • Auckland Ferry Terminal - 16 min walk

Getting around

  • Auckland Britomart Station - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 23 min drive

About this property

Auckland City Hotel

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Auckland City Hotel offers 150 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and public transport

  • Self parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25 for adults and NZD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Vie Lounge & Eatry
  • Fondou Cafe

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free bike hire

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - 10:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 26 lbs/12 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 25 for adults and NZD 15 for children (approximately)
  • Self-parking fee: NZD 30 per night
  • Late check-out fee: NZD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 24 hours per day

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 278 out of 994 reviews
5 - Excellent 28%
Rating 4 - Good. 468 out of 994 reviews
4 - Good 47%
Rating 3 - Okay. 174 out of 994 reviews
3 - Okay 18%
Rating 2 - Poor. 57 out of 994 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 994 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was ok. parking was a bit hectic as it was at the back of cook street with busy traffic. not enough space in the parking to back up and had to get security to help me get my car out. there was a massive heater in the room which was very loud. the walk in the hallway is a bit long and confusing.
Stayed 2 nights in Jun 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Great location, spacious room, cheap.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very handy
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Apr 2022