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"Staff friendly. First night we had a meal in the restaurant and the food was served Luke warm to cold. To be fair. The manager asked us to return the next night to give them another chance. We did and the food was excellent and the manager gave us a bottle of wine free of charge. The manager of the restaurant was professional and understanding. Full marks to a real gentleman. Went into the spa and pool. It was dirty and looked tired. On the whole. Our room 170. Was a fair walk away but a very clean and large room. Looked brand new. Could do with more staff at the bar. Queue was long every night. Pleasant stay but hotel needs a bit of TLC hear and there"

"We had a fabulous stay. Fun and quirky but still luxurious. Staff were fantastic and the food excellent. Recommended "

"Suites are incredible."

"Very clean rooms and bathrooms Very friendly and helpful staff Very nice breakfast with lots of options"

"In the heart of Oxford but so peaceful. Very comfy beds and a lovely stay"

"Poorly maintained. Carpet needs a cleaning, you can hear all the neighbours "

"The staff was helpful and well-mannered. The room was clean and nicely set up for arrival. We didn't use the amenities; the only problem was that the tap in the hand wash was too stiff for use. Overall, it was a good experience."

"The hotel was lovely but when we arrived we were told there was a party going on in the conference room that would be loud and going on till midnight. We were taken to our room and the noise was ridiculous so they kindly moved us to another room. Unfortunately this room was no better so what was supposed to be a relaxing stay meant we didn’t get to sleep till midnight. Would have been nice to know beforehand so we could have stayed elsewhere! "

"The air conditioning was good but the rooms are too small "