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"Nice hotel, looks better than in the pictures, in a great location "

"This would have been an amazing hotel 30 years ago but is in desperate need of £5m spending on it. Staff were all very pleasant, rooms very tired, no heating so had a plug in radiator. Beds were terrible. Location and outer building both great"

"Great stay, clean room and wonderful staff."

"Very welcoming and friendly reception staff and made our stay memorable and even more special!"

"Very good hotel"

"I was disappointed I was charged for parking - especially as I was unaware of my being charged for this."

"Overall the hotel was good, as was the food but the room let it down. We booked a 'Snug' and on arrival it was very cold. The heater was barely blowing warm air so we were moved into a warmer room. It was VERY small with no storage whatsoever, not even a shelf. The windows were filthy and the room was too dark. The very tiny bathroom didn't lend itself to be a wet room, condensation galore with no air vent which soaked the loo including the toilet paper. We found the room very frustrating to stay in and 2 people can't even pass each other without difficulty. Very annoying when you can barely move with nowhere to put anything. Bed was fairly comfortable, albeit a bit firm but we slept ok. If you don't mind very limited space and walking across the road to a separate building to stay then it's ok but don't expect any space. You also only get one hanger to hang clothes. You do at least get a wardrobe but that's it. Afternoon tea was delicious, as was the Thai. If the rooms were warmer, more spacious and they cleaned the windows so you could see out we might go back. They hide the dirt with dark shutters. The service and the food was exceptional but room was very disappointing. "

"There are no shops around this hotel, but it allows pets, which is particularly beneficial if you are looking for some peaceful moments. "

"Breakfast was fresh , room cleaned and workers very nice and polite . "