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"Très bien localiser pour aller à l’aéroport"

"The bed was absolutely horrible. The mattress should have been changed some time ago. There was a big sag in the mattress. I expected a lot more from the hotel given the high cost of the room. One of the employees acted as if we were trespassing and followed us around...not sure why. The woman who checked us in at the front reception was excellent - which is why the hotel rating is not lower."

"We did not have breakfast. We had a main meal in the restaurant which was very nice. Nice large portion size’s especially the Tiramisu. The room was nice. Although personal preference i do not like dark wood. The staff were very professional and friendly."

"Very convenient for use of the Heathrow Shuttle"

"The breakfast is excellent at this hotel. As I had an afternoon flight, I was able to enjoy it at leasure."

"Nice size room, bed was comfortable and bar / restaurant really nice. The bathroom was however really disappointing, the curtain around the shower didn’t keep the water in, and 2/3rds of the bathroom ended up wet after showering. Standing water across the bathroom floor which didn’t drain away so ended up standing in water to use the toilet for the rest of the night. "

"Didnt have breakfast"

"The staff were beyond helpful! They were attentive to our needs even helping us get into our room as early as possible. They gave us directions for downtown London. The rooms were wonderful and the bath towels were huge!!"

"Great breakfast "