Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on a private beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Xoximilco and Parque Cenote Las Mojarras are also worth visiting.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
Restaurants
Dona Sonia - 6 min drive
Fonda Americana Grill - 6 min drive
El Sazon Jarocho - 7 min drive
Las Koras - 8 min drive
Tanino’s - 8 min drive
About this property
Excellence Riviera Cancun - Adults Only All Inclusive
Adults-only luxury on the beach
Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, dressing gowns, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
A private beach and an outdoor tennis court are featured at the property. 6 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkelling
Land activities
Cycling
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Awards and affiliations
Green/Sustainable Property This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
10 restaurants and 1 coffee shop/cafe
11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
The Kitchen Table
Agave
Spice
Chez Isabelle
Basmati
Things to do
24-hour fitness centre
6 outdoor pools
Aerobics classes
Beach volleyball
Bike rentals
Full-service spa
Hiking/biking trails
Kayaking
Outdoor tennis court
Pilates classes
Sailing
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services
Business services
Conference space (104410 square feet)
Meeting rooms - 4
Outdoors
BBQ grill(s)
Free pool cabanas
Garden
Private beachfront location
Rooftop terrace
Spa
14 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Outdoor treatment areas
Sauna
Hot tub
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive
Frequently asked questions
Yes, this property has 6 outdoor pools.
As of 10 Aug 2022, prices found for a 1-night stay for 2 adults at on 30 Aug 2022 start from NZ$613.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 3:00 PM - anytime.
Checkout is at noon.
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.
Located in Puerto Morelos, this beachfront property is next to a golf course and within 3 mi (5 km) of Puerto Morelos Beach, Ojo de Agua Beach and Puerto Morelos Reef. Crococun Zoo and Puerto Morelos Town Square are also within 3 miles (5 km).
Overall score and ratings
4.7
Exceptional
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One of the best vacations we had. Everyone was very friendly and helpful. The food was amazing. Endless drinks and ZERO insects.
What an amazing getaway. Definitely will be returning here.
Excellence Riviera Cancun was nice! Definitely a 5 star resort based off service & quality! We stayed 5 nights 6 days for our 19th wedding anniversary & the hotel treated us extremely well! Our dinners were so nice & special! I’d like to give a big shout out to Excellence Riviera’s Executive Chef Edgar Poot! An awesome guy and a phenomenal chef! Our anniversary meal at Chez Isabel was extraordinary! Thank you Edgar, for making our evening extra special! Our 2nd best meal was at The Grill!! Delicious! Once again the service was top notch from entrance (Jennifer- smiling; remembering us from a previous short encounter); Aaron our waiter severed us like royalty; and Uriel was amazing to chat with on our way out! GREAT Service! As a couple approaching 50 in October we found the resort a little too quiet and almost boring for an adult only spot! The entertainment was so mediocre! Like nothing on the resort was “fun” that I looked forward to doing daily! So many people love it here but it felt like an old old folks retirement vacation resort! I wanted to enjoy the lazy river but there were Never any floats! People take them to there rooms and leave them or their balcony for their personal use! People treated the floats like they were assigned to them!! And maybe the resort should assign 2 floats to a room! Guests shouldn’t pay money & not have access to amenities because there isn’t enough for everyone! This place is grand on service! 2 thumbs down or activities and entertainment!!
