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"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"I really wanted to like this place because it’s a nice setting, but unfortunately, the experience was marred by a very tired room that clearly hasn't seen a deep clean or maintenance in a long time. The Room Condition The level of neglect was honestly shocking. • Walls & Carpets: The room is full of scuffs and what looks like possible blood splatter on the walls (see photos). • Maintenance: Cracks in the plaster and chipped paint throughout made the space feel grimy rather than cozy. Sleep Quality If you’re looking for a restful night, look elsewhere. • The Bed: I dealt with a lumpy, uncomfortable bed paired with thin, uncomfortable pillows that offered zero support. • Noise: To make matters worse, my room backed onto the yard. There is a loud generator noise throughout the night that made it nearly impossible to sleep. Bottom line: It's a shame because the exterior and grounds are lovely, but the interiors are in desperate need of an overhaul. I wouldn't recommend staying here until they address the hygiene and noise issues."

"The main building is really impressive and full of character. Gym facilities are excellent, and pool/sauna/steam room a treat. We didn’t eat at the hotel in the evening but the breakfast was great. Room was pleasingly spacious."

"Inconsiderate management of relevant information impacting stay "

"Lovely hotel in a good location. Beds and pillows really comfy. Staff welcoming and friendly. Car park was full so used racecourse carpark. Not far to walk and only £10 per night.(Hotel is £20). Didnt have any meals in hotel so cant comment on food.Had a lovely 2 night stay."

"Clean room. Comfortable bed. Friendly staff. Great location."

"Lovely& clean warm and quiet if anybody finds anything to moan about they must be a miserable bastxxd "

"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."

"Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities."