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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for The Chester Grosvenor

Exterior
2 restaurants, breakfast served
Front of property - evening/night
Executive Room
Suite

Popular amenities

  • Air conditioning
  • Gym
  • Bar
The current price is NZ$343
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Zoo - 7 min drive - 4.4 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel near Chester City Walls
Close to Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe and a library. Indulge in a manicure/pedicure, a body wrap and a deep-tissue massage at Grosvenor Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, concierge services and meeting rooms
  • A banquet hall, free newspapers and a front desk safe
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 80 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

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includes taxes & fees
17 Aug - 18 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 17.5 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 15.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chester Grosvenor?

As of 25 Jul 2025, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 11 Aug 2025 start from NZ$342.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chester Grosvenor?

Self-parking is available for GBP 15.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Checkout is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are just steps away. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

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The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1006 reviews
Rating 8 - Good. 176 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

roger

Liked: Cleanliness, amenities, property conditions & facilities
Lovely immaculate hotel with excellent staff
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and everything about this hotel is wonderful , from the delightful rooms , very attentive and joyful staff to the continental breakfast which is included .. Definitely will return again and again as i will be visiting family that way regularly .
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful decor, pleasant, helpful staff, beauty & walkability of the area.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value all round, staff all professional and friendly, one of the better hotels I’ve stopped in for value for money
Stayed 1 night in May 2025

10/10 Excellent

Damian Giles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Meurig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with lovely staff. Room was great and bathroom excellent with a very comfy bed. Breakfast was excellent and service top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick efficient check-in, room was good and no noticeable noise from other guests or outside. We had the default continental breakfast, plenty pf options, good quality and suitably filling. Overall a successful stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal spot for a visit to Chester, including the Racecourse
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Grosvenor really welcoming and warm staff, lovely room with the most comfortable bed we have ever slept in. A stunning breakfast with really good choice. Can’t wait to go back and stay again.
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, thoroughly enjoyed our stay!
Stayed 1 night in Mar 2025

8/10 Good

Peter

Disliked: Amenities
This hotel is in a great location however the hotel needs maintenance. The rooms need to be updated and the staff is in need of training. The service is subpar in comparison to other high end hotels.
Stayed 6 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
good staff and helpfull
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look quite dated inside now and somewhat tired. Drinks are a bit pricey to say the least.
Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service
Stayed 1 night in Mar 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit We had a very good spacious room and it was very clear and the bed was very comfortable We had a dinner at the brassiere and the quality was was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely faultless, amazing staff
Stayed 1 night in Apr 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

An amazing stay, as always! My husband and I love this hotel for its location, staff, comfort and food. Thank you for looking after us again and we look forward to visiting again soon.
Stayed 4 nights in Apr 2025

8/10 Good

Brian

Not a fan of inter connecting rooms. Maybe ask reception in check in to avoid this.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Liked: Property conditions & facilities
Very conveniently located.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the moment we arrived at the front door to the moment we left. A very classy operation!
Stayed 1 night in Mar 2025