Room was spacious and clean. Very good accessibility to attractions and local bus facility.
I loved the service, everybody was incredibly welcoming and friendly. Unfortunately the gatehouse is very difficult to navigate, and the cleanliness of the hallways can certainly be improved.
This is a great hotel. It's in a perfect location - in the middle of town - in walking distance of shops and restaurants. The staff is extremely helpful. Be sure to check out the roof top bar and hot tubs!
The property could have been a little cleaner based on the age of the property.
Loved the eucalyptus infused sauna!! Hot tub was also spacious.
We enjoyed everything about this property!!! A very nice place to stay!!!
Over all Meh. But everything about Banff is over priced!!
We had a fab stay here, great location, lovely and clean
Great service! I loved the comfortable bed and the secluded space in the back of the hotel.