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Indoor pool
Terrace/patio
Terrace/patio
TV

Guest reviews

4.4 out of 5 Excellent
982 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Spa
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre3 min drive
Popular LocationTunnel Mountain4 min drive
Popular LocationBanff Centre for Arts and Creativity6 min drive
AirportBanff, AB (YBA)10 min drive

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About this area

Banff

Tunnel Mountain Resort is located in Banff. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Travelling with kids? Consider Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. Guests love the lodge's quiet location.
Visit our Banff travel guide
View map
Popular Location

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 6 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.) - 94 min drive

Restaurants

  • The Keg Steakhouse and Lounge - Caribou Lodge - 12 min walk
  • Ticino Swiss-Italian Restaurant - 20 min walk

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 105 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Hobs, coffee/tea makers and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guest rooms – September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in between 4 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Can I cancel my reservation for free at Tunnel Mountain Resort and receive a full refund?
Yes, Tunnel Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tunnel Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tunnel Mountain Resort?
As of 24 Oct 2020, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 25 Oct 2020 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Tunnel Mountain Resort have a pool?
Yes, this property has an indoor pool.
Is Tunnel Mountain Resort pet-friendly?
Yes, this lodge allows pets (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a deposit of CAD 25 per night and a fee of CAD 25.00 per pet, per night.
How much is parking at Tunnel Mountain Resort?
Self-parking is free at this property.
What time is check-in at Tunnel Mountain Resort?
Check-in is from 4 PM to 2:00 AM.
What time is check-out at Tunnel Mountain Resort?
Checkout is at 11 AM.
Where is Tunnel Mountain Resort located?
This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Canadian Ski Museum West, Banff Centre for Arts and Creativity and Banff National Park Information Centre. Banff Lake Louise Tourism Bureau and Tunnel Mountain are also within 3 miles (5 km). Banff Station is 27 minutes by foot.
4.4
Excellent
5 - Excellent
552
4 - Good
344
3 - Okay
60
2 - Poor
16
1 - Terrible
10

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo had a decent view of Rundle Mountain, was recently updated and had a wood burning fire place that we used daily. It was cosy, clean and affordable. I will definitely stay here again.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Our room did not have heat when we arrived. The front desk supplied us with a portable heater for the night until maintenance was available to fix the issue the next morning. We enjoyed our stay and loved the kitchenette in the room. We forgot our hard drive which was plugged into the TV. Front desk was efficient with locating it for my sister to pick up who happened to be in Banff on the same weekend. Good value for your money!
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my far one of my favorite places to stay in Banff. Staff, location and amenities... all great. Feels like a home away from home.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Cozy, quiet and peaceful! Very friendly staff as well!
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large master bedroom and the size of the suite😀
Stayed 4 nights in Oct 2020

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