Tunnel Mountain Resort

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Featured image
Indoor pool
Terrace/patio
Terrace/patio
TV

Overview of Tunnel Mountain Resort

VIP Access

Tunnel Mountain Resort

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Contactless check-out
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

Explore the area

  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)10 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Travelling with kids? Consider Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing. Guests appreciate the lodge's quiet location.

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • Chucks Steakhouse - 3 min drive
  • Silver Dragon - 4 min drive
  • Sky Bistro - 8 min drive

About this property

Tunnel Mountain Resort

3.5-star, family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 105 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and TVs with cable channels. Hobs, coffee makers and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guest rooms – September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 941 out of 1528 reviews
5 - Excellent 62%
Rating 4 - Good. 459 out of 1528 reviews
4 - Good 30%
Rating 3 - Okay. 85 out of 1528 reviews
3 - Okay 6%
Rating 2 - Poor. 28 out of 1528 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1528 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was great! I stayed in small suite with my two kids and we loved having the 3 beds so everybody got their own. The kitchen was well equipped to allow us to make all our own meals and keep our ski weekend getaway more affordable. Room was spacious, clean, and recently renovated. The amazing Rocky Mountain Soap products in the bathroom were an awesome touch! Staff were very friendly and we enjoyed borrowing the board games that were available at the front desk. The only downside was the parking is pretty tight and unfortunately people park like idiots in order to save themselves a few steps and block others in, or make it extremely difficult to get out. It would be nice if they enforced stricter parking rules so people wouldn't do that.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The balcony was not shovelled and there was not a shovel to do it ourselves. The parking lot could have been maintained much much better
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
Our original room started to leak from the roof luckily nothing was damaged by the water. The staff quickly moved us into a new room close by and offered to help move our belongings. The pullout couch was a bit dirty but there were additional sheets and bedding in the closet. The staff was very nice and the cabins are defiantly worth the price. Would stay here again for sure!
Stayed 4 nights in Jan 2022

3/5 Okay

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
I loved the cabins , great views . Good cozy feel. The free fire wood is a nice touch . Only complaint is no hot tub and a small pool area . The hot tub was once there but it’s covered over .
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and quiet location away from the village of Banff. Enjoyed the spacious room and wood burning fireplace, especially during the cold snap.
Stayed 4 nights in Dec 2021