The layout of this facility is somewhat confusing. Even the staff said they get lost on occasion. Amenities were quite good.
Good hotel, staff v helpful. Need to catch a bus into town centre. Recommend.
Decent place, close to downtown, amazing guest service
The room was big, clean and really cozy. All staffs are polite and friendly always greeting us in the hallway or in the front desk. Amenities are also amazing, loved the jacuzzi area and sauna too. Bed was huge, pillows were soft. We had a sofa & a fire place in the room, soaps from rocky mountains ...
It’s a good location and it’s easy to transit, There is a small grocery store and a liquor store really close by.like 2 minuets. Staff are friendly and outgoing.
Over all Meh. But everything about Banff is over priced!!
Friendly staff, Awesome View and you get everything you need like kitchen and utensils etc.
Amazing location. Great restaurant on site. Staff were very friendly and were available for any needs.
Wonderful to stay at a place that allows pets. We brought our dog with us and they were very accommodating. Our dog received a toy, pet dishes. We were able to take him to the chilies restaurant each day while we ate on the patio. Rooms could use updating. Overall beautiful place to stay in the ...