The Rimrock Resort Hotel Banff is near the Banff Gondola and Banff Centre for Arts and Creativity. Guests can book spa treatments, dine at two restaurants, and shop on-site. The hotel offers an indoor pool, free in-room WiFi, and easy access to a coffee shop/cafe.
Located in Sulphur Mountain District, a neighbourhood in Banff, Rimrock Banff, Emblems Collection is in the mountains and in a national park. Banff Gondola and Banff Springs Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Tunnel Mountain. Banff National Park Information Centre and Banff Lake Louise Tourism Bureau are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing. Visit our Banff travel guide
Located close to Banff Gondola and Banff Centre for Arts and Creativity, Rimrock Banff, Emblems Collection provides a terrace, shopping on-site and a coffee shop/cafe. Adventurous travellers may like the racquetball/squash, hiking/biking trails and ice skating at this resort. For some rest and relaxation, visit the sauna or the hot tub. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi, with a speed of 25+ Mbps, and 2 bars are available to all guests.
Other perks include:
An indoor pool
Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire
Valet parking (surcharge), an electric car charging station and express check-out
Express check-in, a reception hall and a vending machine
Guest reviews give top marks for the pool, helpful staff and proximity to public transport
Room features
All 333 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with designer toiletries and showers
32-inch LCD TVs with cable channels
Wardrobes/cupboards, fridges and free infant beds
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Free area shuttle
Secured, covered parking on site (CAD 33.60 per night)
Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 50 for adults and CAD 8 to 50 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
Things to do
Bicycle rentals
Fitness classes
Health club
Hiking/biking trails
Hot tub
Ice skating
Indoor pool
Racquetball/squash
Sauna
Shopping
Ski storage
TV in common areas
Family friendly
Free area shuttle
In-room cot
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
13 meeting rooms
Outdoors
Garden
In a national park
In the mountains
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
1 building
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1993
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Fireplace in lobby
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch LCD TV with cable channels
Pay films
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from July 27 2025 to July 31 2026 (dates subject to change):
Sauna
Spa
Spa/Beauty services
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 66.71 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 8 to 50 for adults and CAD 8 to 50 for children
Covered self-parking fee: CAD 33.60 per night (in/out privileges)
Valet parking fee: CAD 47.25 per night (in/out privileges)
Pet fee: CAD 66.71 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort
Frequently asked questions
Does Rimrock Banff, Emblems Collection have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
The swimming pool will be unavailable from July 27 2025 until July 31 2026 (dates subject to change).
Is Rimrock Banff, Emblems Collection pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 66.71 per accommodation, per day. Service animals are exempt from fees.
How much is parking at Rimrock Banff, Emblems Collection?
Self-parking is available for CAD 33.60 per night. Valet parking is available for CAD 47.25 per night.
What time is check-in at Rimrock Banff, Emblems Collection?
Check-in start time: 4 PM; check-in end time: midnight.
What time is check-out at Rimrock Banff, Emblems Collection?
Checkout is at 11:00 AM.
Where is Rimrock Banff, Emblems Collection located?
Located in Sulphur Mountain District, this resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Lake Louise Tourism Bureau and Banff National Park Information Centre are also within 3 mi (5 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Rimrock Banff, Emblems Collection Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was our anniversary and they were amazing, they not only upgraded our room for us, but we were welcomed with a surprise of champagne a congratulatory card and dessert! It was really fantastic and although it’s going through construction right now and there were times of a bit of noise it was still wonderful
Jennifer
Stayed 1 night in Sep 2025
Verified
6/10 Okay
KRob
1 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I initially booked a suite at the RimRock, there was NOTHING mentioned about an upcoming renovation. There definitely was not a discount to reflect the inconvenience of early morning banging and scaffolding up in the windows. I paid a premium price for a noisy stay and tried to spend most of my time away from the hotel to get away from the construction. It was disappointing.
The staff were great.
Second stay at hotel and enjoyed it again. Hotel being remodeled, but didn't interfere with our stay. I do wish there were some better casual options for food.
My experience at the Rimrock Hotel was simply outstanding. From the moment I arrived, I was greeted with exceptional service from the entire team, always attentive and helpful. I would especially like to highlight the service of Mr. Ulrick Monzorel who was extremely kind, polite, and professional. His courtesy truly made a difference, making my stay even more enjoyable.
The hotel itself is extremely comfortable, with spacious and well-equipped rooms that provide a cozy atmosphere perfectly aligned with the elegance of the property. The amenities are of top quality, offering convenience and well-being throughout the stay.
Another strong point is the hotel’s excellent location, which makes it easy to access the main attractions in the area, allowing guests to fully enjoy their time without long commutes.
In summary, the Rimrock Hotel combines excellent service, comfort, and convenience in one place. I highly recommend it and will certainly return on future trips.
Staff was amazing. So helpful and pleasant. The views are incredible. The property is located in a great area. Walkable to gondola and hot springs. Shuttles run all the time into town. This hotel is under renovation in some areas. That was a bit of an issue with scaffolding and noise during the day, but not horrible and it is necessary. Can’t wait to see the rooms when they are done.
Room was beautiful. Food was fabulous and staff were amazing... no complaints! Beautiful hotel. Will return for sure. Treated our pets like family too.
We liked the view from our room. Dinner & snack options were a little limited, and it wasn't that easy to run back to town for food. Hotel was very nice, but some areas such as carpeting is looking a little shabby.
Lovely hotel which we had stayed at previously in 2005. Everything about the hotel is excellent but only giving 4 stars as our bathroom was in need of refurbishment. The ceiling vents and access plates were rusty and a bit of an eyesore.
Other than that a very enjoyable stay.
Amazing views from dining and lobby, great dining. Convenient transportation with drop off and pickup directly from hotel to everywhere. Friendly helpful concierge staff to plan and rearrange outings due to weather. You can also borrow hiking sticks and bear spray from the concierge desk if you forget to bring your own. Hotel currently undergoing renovations so view from room not so great but did not affect stay due to being out all day during the day with activities. Glad we chose this hotel for our vacation.
Hotel is very dated. Dirty and dark hallways, fixtures in room (faucets, hooks) loose, dirty walls. Furniture in room showed excessive wear. It wasn’t communicated that construction/renovations were ongoing. Exterior not maintained. Tried to find alternative accommodations after one night but everything sold out in Banff due to long weekend. Certainly not worth the price paid.
From the staff to the atmosphere everything was great. Our only disappointment was no spa as it was listed with amenities and we did plan it.
Samantha
Stayed 3 nights in Jul 2025
Verified
8/10 Good
quis
5 Aug 2025
Liked: Cleanliness, staff & service
So the property overall is not necessarily bad. It just needs updating so I felt the price and the property shape did not match up. But the service is good and itsy convenient, I think they are working on updating the premises. The view! I mean wow you really can't beat that, overall it was fun and staff is cordial
We have been before and have been wowed. This time, I’m assuming because it is shutting down, the grounds seem forgotten, the common areas were not kept clean between guests, the bathrooms are aged and moldy. This is an expensive property and patrons expect more for the amount we are charged.
Our stay was excellent ! Nice service and confort.
I heard it was sold and in September will be closed for a year for a big renovation.
Views are gorgeous and shuttle and town transportation is included.