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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Mountain View King Suite | Mountain view
Rooftop pool
Breakfast and dinner served
Lobby sitting area
Banff Centre for Arts and Creativity is located near Otter Hotel, which provides a fireplace in reception, a gym and 2 hot tubs. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
The current price is NZ$797
includes taxes & fees
3 Oct - 4 Oct

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Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Uptown District, a neighbourhood in Banff, Otter Hotel is in the mountains and in a national park. While the natural beauty of Upper Hot Springs and Banff National Park can be enjoyed by anyone, those looking for an activity can explore Banff Gondola. Victoria Glacier and Banff Park Museum are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking.
Visit our Banff travel guideOpens in a new window
Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪Park Distillery + Restaurant - ‬18 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and a lift
  • Smoke-free property, a 24-hour front desk and multilingual staff
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 3 Oct 2025 start from NZ$796.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 649 out of 819 reviews
Rating 8 - Good. 107 out of 819 reviews
Rating 6 - Okay. 46 out of 819 reviews
Rating 4 - Poor. 7 out of 819 reviews
Rating 2 - Terrible. 10 out of 819 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and newer hotel in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities
Staff was excellent and hot pools were great
Stayed 4 nights in Sep 2025

10/10 Excellent

Dpbetlehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and restaurant was delicious
Stayed 2 nights in Jul 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service from check in to check out. Beautiful hotel and very convenient to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot pools with the beautiful Mountain View. The hotel is so nice and a very nice get away!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub after hiking all day!
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub area and the food for breakfast and dinner were superb!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Liked: Amenities
We loved our stay at the Otter Hotel. The facility was beautiful, the food amazing and the staff very friendly and attentive. The views of the mountains from the roof top hot tubs and fire pits was an added bonus.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay in while in Banff. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Uyen Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Free parking, clean and new and walking distance to downtown! Will stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! The pool has an increidible view to the mountains! I wish I could stay more and I hope I can come again soon.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay while in Banff!
Stayed 1 night in Apr 2025

10/10 Excellent

Annie-Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool area view was spectacular and the stay was great, nice staff and all! Can’t wait to come back
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the most amazing view from the great outdoor hot tub.
Stayed 4 nights in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. Very friendly and helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Very pleasant/friendly staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the room was clean and comfortable. I loved the coffee and tea welcome gift. The pools were amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Pouyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

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