expedia

Photo gallery

Featured image
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
968 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre2 min walk
Popular LocationBanff Lake Louise Tourism Bureau2 min walk
Popular LocationCanada House Gallery6 min walk
AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

  • Superior Split Room.

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Split Room.
  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room
  • Standard Room 1 King

    4.4/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room 1 King
  • Superior Room 1 King

    4.3/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room 1 King
  • Mountain View King Suite

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsMountain View King Suite
  • Superior Room 2 Queens

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room 2 Queens

About this area

Banff

Located in Banff, Banff Ptarmigan Inn is in an area with great shopping. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling. Guests love the hotel's central location.
Visit our Banff travel guide
View map
Popular Location

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk
  • Central Park - 9 min walk

Getting around

  • Banff Station - 7 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.) - 93 min drive

Restaurants

  • Old Spaghetti Factory - 3 min walk
  • St. James Gate - 3 min walk
  • Evelyn's Coffee World - 4 min walk
  • Grizzly House - 4 min walk
  • Rose and Crown - 5 min walk

About this property

Banff Ptarmigan Inn

3-star hotel, walk to Banff National Park Information Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, conference space and concierge services are on-site. All 134 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Banff Ptarmigan Inn offers 134 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in May 2018.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free local area shuttle up to 5 kilometers
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike rentals
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (1700 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to lift

More

  • Renovated guest rooms – May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 31 2020 to September 07 2020 (dates subject to change):
  • Parking area

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Banff Ptarmigan Inn and receive a full refund?
Yes, Banff Ptarmigan Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Ptarmigan Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Banff Ptarmigan Inn?
As of 28 Oct 2020, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on 12 Nov 2020 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Banff Ptarmigan Inn pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of CAD 25 per pet, per night.
How much is parking at Banff Ptarmigan Inn?
Self-parking is free at this property.
What time is check-in at Banff Ptarmigan Inn?
Check-in is from 4 PM to midnight.
What time is check-out at Banff Ptarmigan Inn?
Checkout is at 11 AM.
Where is Banff Ptarmigan Inn located?
Situated in a national park, this hotel is steps away from Canadian Ski Museum West, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km). Banff Station is 7 minutes by foot.
4.2
Very good
5 - Excellent
425
4 - Good
381
3 - Okay
114
2 - Poor
32
1 - Terrible
16

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
great location and breakfast. Staff was friendly and helpful
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness
There was someone’s dirty underwear on a shelf in the bathroom, some food crumbs or something on the ground by one of the beds bed, and the glasses were full of condensation, so it was obvious they had only been hand cleaned in the bathroom sink then placed upside down on a coaster. Not impressed with their COVID cleaning protocols.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk through down town banff!! Staff was helpful and so friendly
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Just ok , hot tubs were dirty and sheets had old coffee stains
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, amenities
The parking is a great amenity. The complimentary breakfast would have been great had it not been burnt. I'm surprised we were still served the burnt food.
Stayed 1 night in Oct 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code