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Indoor spa bath
Down duvet, desk, laptop workspace, blackout curtains
Down duvet, desk, laptop workspace, blackout curtains
Down duvet, desk, laptop workspace, blackout curtains

Guest reviews

4.3 out of 5 Excellent
1,099 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre1 min walk
Popular LocationBanff Lake Louise Tourism Bureau1 min walk
Popular LocationCanada House Gallery5 min walk
AirportBanff, AB (YBA)8 min drive

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  • Standard Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed

About this area

Banff

Near a train station, The Elk & Avenue Hotel is in an area with good shopping. Banff Springs Golf Club and Upper Hot Springs are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing. Guests love the hotel's central location.
Visit our Banff travel guide
View map
Popular Location

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Canada House Gallery - 5 min walk
  • Banff Park Museum - 8 min walk
  • Central Park - 8 min walk

Getting around

  • Banff Station - 6 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.) - 93 min drive

Restaurants

  • Farm & Fire — 1 min walk
  • Good Earth — 1 min walk
  • Ticino Swiss-Italian Restaurant - 3 min walk
  • Grizzly House - 4 min walk
  • Rose and Crown - 4 min walk

About this property

The Elk & Avenue Hotel

3-star eco-friendly hotel, walk to Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a coffee shop/café and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a microwave in a common area and concierge services. All 162 rooms offer free WiFi, coffee makers and LCD TVs with cable channels. Other amenities available to guests include down duvets, free local calls and ceiling fans.
The Elk & Avenue Hotel offers 162 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Beds feature down comforters. 37-inch LCD televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Free nearby parking
  • Limited parking spaces
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 14-24 for adults and CAD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Renovated entire property – June 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in between 4 PM and 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 03 2020 to October 31 2020 (dates subject to change):
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 14 and CAD 24 for adults, and CAD 10 and CAD 20 for children (approximately)
  • Airport shuttle fee: CAD 69 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at The Elk & Avenue Hotel and receive a full refund?
Yes, The Elk & Avenue Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Elk & Avenue Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Elk & Avenue Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Elk & Avenue Hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Elk & Avenue Hotel?
Check-in is from 4 PM to 2:00 AM. Late check-in is available during limited hours.
What time is check-out at The Elk & Avenue Hotel?
Checkout is at 11 AM.
Does The Elk & Avenue Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CAD 69 per person, one-way, applies.
Where is The Elk & Avenue Hotel located?
Situated in a national park, this eco-friendly hotel is within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity. Cave and Basin National Historic Site and Tunnel Mountain are also within 3 mi (5 km). Banff Station is 6 minutes by foot.
4.3
Excellent
5 - Excellent
522
4 - Good
411
3 - Okay
114
2 - Poor
38
1 - Terrible
14

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hotel was in an excellent location, walking distance to shopping, dining , trails etc updated modern rooms.
Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a beautiful hotel. The lobby is very welcoming and the staff were a pleasure to deal with. A small problem presented with my room and it was attended to immediately. My room was clean, comfortable and roomy! I will be back!
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
We wished there was a nicer setup to eat dinner and breakfast in the room. The shower was nearly impossible to figure out how to work! Good location and quiet room. Nice food from the restaurant downstairs.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Walking distance to downtown shops & restaurants. Zero parking close by- the underground parking doesn’t have enough spots for all hotel guests. Very slow check in process.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
Good thing is location , beds are not comfortable, bad pillows, shower door wasn't closing, but loved the restaurant farm n fire delicious food 😋 great stuff.
Stayed 1 night in Oct 2020