Moose Hotel And Suites

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela Liguori
Lobby lounge
Front of property – evening/night
Lobby sitting area
Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NZ$1,127
includes taxes & fees
30 Sept - 1 Oct

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(162 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(90 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior King Hotel Room

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪BeaverTails - ‬5 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Banff Centre for Arts and Creativity
Take advantage of a firepit, dry cleaning/laundry services and a bar at Moose Hotel And Suites. Treat yourself to a body wrap, a body treatment or a manicure/pedicure at Meadow Spa + Pools, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and ATM/banking services
  • Bike parking, outdoor furniture and luggage storage
  • Guest reviews give top marks for the family-friendly amenities, dining options and pool
Room features
All 174 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Fridges, electric kettles and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 30 Sept 2025 start from NZ$1,126.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Moose Hotel And Suites?

Self-parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Checkout is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola is 2.6 mi (4.2 km) away. Banff Station is 8 minutes by foot.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1688 out of 2129 reviews
Rating 8 - Good. 319 out of 2129 reviews
Rating 6 - Okay. 72 out of 2129 reviews
Rating 4 - Poor. 31 out of 2129 reviews
Rating 2 - Terrible. 19 out of 2129 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Banff.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the architectural design blending in to mountain atmosphere Staff friendly and helpful
Stayed 5 nights in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient to Banff.
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

John Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Moose Hotel in Banff, the staf were super kind. Our room was clean and convenient to all the restaurants. We will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and in Main Street in Banff. Staff was very helpful during our stay.
Stayed 7 nights in Aug 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to all amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Namita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of the town. Two room suite was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the fire and the trees growing all around gave it an amazing vibe!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a parking garage and lots of dining options within walking distance. The room was quiet, clean and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the indoor/outdoor vibe
Stayed 7 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff…..spacious room…very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the heart of the downtown area where there are a lot of shops and restaurants. The rooftop pool had an amazing view and was so nice and relaxing. The room was spacious and comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would recommend it to anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed interior and courtyard. Spacious and modern rooms, well appointed. Staff were terrific.
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is excellent. The property is quite new. The staff is friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights. Easily walkable to centre of Banff, bus stop for gondola etc just outside. Rooms nice size.
Stayed 4 nights in Aug 2025

8/10 Good

Holly Ken

Liked: Cleanliness, amenities, property conditions & facilities
They should have complimentary coffee Lots of daily visitors who need to catch early buses
Stayed 2 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location; comfortable room and great amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain view
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, friendly staff and very nice rooms!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicolas

Liked: Cleanliness
Nicely located
Stayed 3 nights in Jul 2025