- Liked: Cleanliness, amenities, property conditions & facilities
The hot pools and sauna are lovely and the Spa is excellent. The front desk staff were ok. Would be nice to offer guests coffee/water in the main area.
Stayed 2 nights in Jan. 2020
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Reviews
Exceptional
1,612 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
345 Banff Ave, Banff, AB
What's nearby
- Banff National Park Information Centre
- 2 min walk
- Banff Lake Louise Tourism Bureau
- 2 min walk
- Banff Legacy Trail
- 5 min walk
- Banff, AB (YBA)
- 6 min drive
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Book online or call:
+64 9913 4658Superior Hotel Room 2 Queen
Room Amenities
- Sleeps 4
More detailsSuperior One Bedroom Suite 2 Queens
Room Amenities
- Sleeps 4
More detailsRooftop 1 Bedroom Suite
Room Amenities
- Sleeps 3
More detailsRooftop 2 Bedroom Suite
Room Amenities
- Sleeps 6
More detailsSuperior King Hotel Room
Room Amenities
- Sleeps 2
More detailsSuperior One Bedroom Suite 1 King
Room Amenities
- Sleeps 3
More details
About this area
Banff
Located in Banff, Moose Hotel And Suites is in the city centre. Mount Norquay Ski Resort and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Upper Hot Springs. Our guests love the hotel's central location.
Visit our Banff travel guideWhat's nearby
- Banff National Park Information Centre - 2 min walk
- Banff Lake Louise Tourism Bureau - 2 min walk
- Banff Legacy Trail - 5 min walk
- Banff Park Museum - 9 min walk
- Central Park - 10 min walk
Getting around
- Banff Station - 8 min walk
- Calgary, AB (YYC-Calgary Intl.) - 93 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Electric car charging station
Ski shuttle nearby
Food and drink
Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
1 restaurant
1 bar
Room service available
Things to do
2 hot tubs
Bike hire
Fitness centre
Full-service spa
Golf
Indoor pool
Sauna
Family friendly
Dry-cleaning service
Indoor pool
Laundry facilities
Fridge
Conveniences
ATM/banking services
Lift
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Ski storage
Tour/ticket assistance
Languages spoken
English
Business services
24-hour business centre
2 meeting rooms
Conference space (2000 square feet)
Outdoors
Firepit
Spa
9 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
Hot tub
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Air conditioning
Hypo-allergenic bedding
Premium bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Entertainment
40-inch flat-screen TV
TV channels
Food and drink
Coffee/tea maker
Electric kettle
Fridge
More
Access via exterior corridors
Free local calls
Iron/ironing board
LED light bulbs
Safe
Policies
Check-in
Check-in between 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
- Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Pets
- Pets are allowed for an extra charge of CAD 25 per pet, per night.
- Dogs and cats only
- 2 per room (up to 50 lb/23 kg)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
- Pet fee: CAD 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel overall. Have stayed there before. We found it to be a bit noisy this time, but were on the main floor. Maybe that made a difference. Don’t remember it being noisy before, and we were on the second floor. But will definitely go back. Will request a different room though.
Stayed 2 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Room was very clean.
Stayed 5 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!! Loved our stay so so much. The hot tub on the roof was incredible after a long day.
Stayed 3 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top hot tubs and fire pit area. The room was also very nice, the artwork featured in the room and around the property was amazing. We even went to his gallery later in the day we were so impressed.
Stayed 1 night in Jan. 2020