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Moose Hotel And Suites

4.0 star property
Hotel in Banff with 2 hot tubs and full-service spa

Choose dates to view prices

Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is NZ$384
includes taxes & fees
14 Dec - 15 Dec

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(170 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

9.6 out of 10
Exceptional
(52 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(101 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Bed Room

  • Sleeps 2

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

Rooftop 2 Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4
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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Central Park - 11 min walk - 0.9 km
  • Minnewanka Loop / Lake Johnson - 11 min walk - 0.9 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬4 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬5 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Upper Hot Springs
Take advantage of a firepit, dry cleaning/laundry services and a bar at Moose Hotel And Suites. Treat yourself to a body wrap, a facial or a body scrub at Meadow Spa + Pools, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and a front desk safe
  • ATM/banking services, a lift and 1 meeting room
  • Guest reviews give top marks for the family-friendly amenities, dining options and pool
Room features
All 174 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Fridges, electric kettles and heating

Similar properties

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  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,872 reviews
The price is NZ$367
includes taxes & fees
20 Nov - 21 Nov
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 14 Dec 2025 start from NZ$384.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Moose Hotel And Suites?

Self-parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Checkout is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre, Canadian Ski Museum West and Banff Lake Louise Tourism Bureau. Banff Legacy Trail and Canada House Gallery are also within 10 minutes. Banff Station is 8 minutes by foot.

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Reviews

Moose Hotel And Suites Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1760 out of 2237 reviews
Rating 8 - Good. 341 out of 2237 reviews
Rating 6 - Okay. 77 out of 2237 reviews
Rating 4 - Poor. 38 out of 2237 reviews
Rating 2 - Terrible. 21 out of 2237 reviews

Reviews

10/10 Excellent

TUSHAR

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms, excellent staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great hotel, perfect location to explore banff, lovely staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Another great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, great amenities!
Stayed 4 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location and area.
Stayed 1 night in Sep 2025

10/10 Excellent

Collette

Liked: Cleanliness
Nice vibe at this hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great. Quality of food, a bit on the lower end but overall a great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience… already booked our next stay
Stayed 1 night in Nov 2025

10/10 Excellent

Mya

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and same with the room! Staff were very polite and helpful. We had a great weekend staying there!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
We always look forward to our stays here…one of the best spots in all of Banff!!
Stayed 1 night in Oct 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Our family was in Banff for a quick overnight. The hotel was great and we loved the rooftop space.
Stayed 1 night in Nov 2025

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, staff friendly and helpful, hotel very cozy, my son likes Hot tub and indoor pool very much, absolutely we will choose this hotel next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Dejana

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and such a lovely hotel. Food was quite good and the amenities made the stay extra special. Will definitely come back again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing on checkin and checkout, great facility.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
The room is fantastic - clean and spacious and the staff are amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and helpful. Hotel is super clean and has beautiful views. Spa was amazing and the rooftop hot tub was enjoyable. Definitely will visit again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Winnie Yee Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. Very clean and staff are very pleasant and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Misty

Liked: Cleanliness, property conditions & facilities
Love the wood burning fire place in the lobby
Stayed 1 night in Nov 2025

10/10 Excellent

Erli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, friendly staff, cozy ambiance.
Stayed 1 night in Oct 2025

10/10 Excellent

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at The Moose Hotel! The staff was truly amazing—friendly, helpful, and welcoming from start to finish. The entire hotel was very clean, and its location right in the center of town made it so convenient to explore everything. Highly recommended and would definitely stay again!
Stayed 3 nights in Nov 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!!! Clean, friendly, great location and great amenities. Would definite stay there again and recommend to others.
Stayed 5 nights in Oct 2025