Great location, very clean and great architectural style. Spa services are extremely expensive. Although room was somewhat cleaned each day, new towels were not provided.
Stayed 3 nights in Oct. 2019
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Moose Hotel And Suites
Hotel Class
Information
Reviews
Exceptional
1,425 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
345 Banff Ave, Banff, AB
What's nearby
- Banff National Park Information Centre
- 2 min walk
- Banff Lake Louise Tourism Bureau
- 2 min walk
- Banff Legacy Trail
- 5 min walk
- Banff, AB (YBA)
- 6 min drive
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Book online or call:
+64 9913 4658Superior Hotel Room 2 Queen
Room Amenities
- Sleeps 4
More detailsSuperior King Hotel Room
Room Amenities
- Sleeps 2
More detailsSuperior One Bedroom Suite 1 King
Room Amenities
- Sleeps 3
More detailsRooftop 1 Bedroom Suite
Room Amenities
- Sleeps 3
More detailsRooftop 2 Bedroom Suite
Room Amenities
- Sleeps 6
More details
About this area
Banff
Located in Banff, Moose Hotel And Suites is in the city centre. Mount Norquay Ski Resort and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cave and Basin National Historic Site and Banff Gondola. Our guests appreciate the hotel's location for the sightseeing.
What's nearby
- Banff National Park Information Centre - 2 min walk
- Banff Lake Louise Tourism Bureau - 2 min walk
- Banff Legacy Trail - 5 min walk
- Banff Park Museum - 9 min walk
- Central Park - 10 min walk
Getting around
- Banff Station - 8 min walk
- Calgary, AB (YYC-Calgary Intl.) - 93 min drive
About this property
Policies
Check-in
Check-in between 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18
Special check-in instructions
Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out before 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- Pets are allowed for an extra charge of CAD 25 per pet, per night.
- Dogs and cats only
- 2 per room (up to 50 lb/23 kg)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
- Pet fee: CAD 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Electric car charging station
- Ski shuttle nearby
Food and drink
- Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 2 hot tubs
- Bike hire
- Fitness centre
- Full-service spa
- Golf
- Indoor pool
- Sauna
Family friendly
- Dry-cleaning service
- Indoor pool
- Laundry facilities
- Fridge
Conveniences
- ATM/banking services
- Lift
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Ski storage
- Tour/ticket assistance
Languages spoken
- English
Business services
- 24-hour business centre
- 2 meeting rooms
- Conference space (2000 square feet)
Spa
- 9 treatment rooms
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage/treatment rooms
- Spa open daily
- Hot tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
More
- Fireplace in reception
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- TV/satellite channels
- flat-screen TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Fridge
More
- Access via exterior corridors
- Free local calls
- Iron/ironing board
- Safe
Nearby activities
Activities
- Cross-country skiing
- Hiking/biking trails
- Kayaking
- Mountain biking
- Rafting
- Ski area
- Skiing
- Snow tubing
- Snowboarding
- Snowshoeing
Not too happy with Pacini ordered items to be delivered to the spa .... my food was sent back and ended up having to leave the hotel and spa to eat elsewhere and not with my wife.
Stayed 3 nights in Oct. 2019
This traveller didn’t leave comments with their review
Stayed 4 nights in Oct. 2019
Beautiful grounds and very nice rooms, reasonably priced compared to some other available properties. Nice pool and hot tub.
Stayed 4 nights in Oct. 2019
Great location. Hot tub outside was fantastic Staff were very friendly and helpful
Stayed 1 night in Oct. 2019