Moose Hotel And Suites (Banff, CAN)

1,636 reviews

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Pet Friendly

Air conditioning

Spa

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

345 Banff Ave, Banff, AB

Explore the area

Banff National Park Information Centre2 min walk

Banff Lake Louise Tourism Bureau2 min walk

Canada House Gallery6 min walk

Banff, AB (YBA)8 min drive

Choose dates to view prices

Superior Hotel Room 2 Queen
Photos of Superior Hotel Room 2 Queen
4.6/5 guest room rating
Room amenities
31 sq m
Sleeps 4
More details
Room information
Sleeps
Room details
2 Queen Beds
31 square metres m² room with a balcony/patio

Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker, electric kettle and limited room service
Sleep – Premium bedding
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe and iron/ironing board
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors
Superior One Bedroom Suite 2 Queens
Photos of Superior One Bedroom Suite 2 Queens
4.7/5 guest room rating
Room amenities
46 sq m
Sleeps 4
More details
Room information
Sleeps
Room details
2 Queen Beds
46 square metres m² room with a balcony/patio

Layout – Bedroom and living room

Relax - Fireplace
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Sofa bed, free local calls and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors
Rooftop 1 Bedroom Suite
Photos of Rooftop 1 Bedroom Suite
4.9/5 guest room rating
Room amenities
50 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
50 square metres m² room with a balcony

Layout – Bedroom and living room

Relax - Fireplace
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors
Rooftop 2 Bedroom Suite
Photos of Rooftop 2 Bedroom Suite
4.8/5 guest room rating
Room amenities
75 sq m
Sleeps 6
More details
Room information
Sleeps
Room details
1 King Bed and 2 Queen Beds
75 square metres m² room with a balcony

Layout – 2 bedrooms and living room

Relax - Fireplace
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – 2 bathrooms, separate bathtub and shower, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors
Superior King Hotel Room
Photos of Superior King Hotel Room
4.7/5 guest room rating
Room amenities
31 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 King Bed
31 square metres m² room with a balcony/patio

Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker, electric kettle and limited room service
Sleep – Premium bedding
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe and iron/ironing board
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors
Superior One Bedroom Suite 1 King
Photos of Superior One Bedroom Suite 1 King
4.9/5 guest room rating
Room amenities
46 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
46 square metres m² room with a balcony

Layout – Bedroom and living room

Relax - Fireplace
Internet – Free WiFi
Entertainment – 40-inch flat-screen TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – Premium bedding
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and safe
Comfort – Air conditioning and daily housekeeping

Accessibility – Raised toilet seat, low-height work surface and sink, wheelchair accessible and grab bar near toilet

Eco-friendly—Eco-friendly toiletries and LED light bulbs

Non-Smoking
Room is accessed via exterior corridors

About this area

Banff

Located in Banff, Moose Hotel And Suites is in the city centre. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowshoeing and snow tubing. Our guests love the hotel's central location.

Visit our Banff travel guide

View map

What's nearby

Banff National Park Information Centre - 2 min walk
Banff Lake Louise Tourism Bureau - 2 min walk
Canada House Gallery - 6 min walk
Banff Park Museum - 9 min walk
Central Park - 10 min walk

Getting around

Banff Station - 8 min walk
Calgary, AB (YYC-Calgary Intl.) - 93 min drive

About this property

Moose Hotel And Suites

3.5-star spa hotel, walk to Banff National Park Information Centre

This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 174 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.

Moose Hotel And Suites offers 174 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Meadow Spa & Pools has 9 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Electric car charging station
Ski shuttle nearby

Food and drink

Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
1 restaurant
1 bar
Room service available

Things to do

2 hot tubs
Bike rentals
Fitness centre
Full-service spa
Golf
Indoor pool
Sauna

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Ski storage
Tour/ticket assistance

Languages spoken

English

Business services

24-hour business centre
2 meeting rooms
Conference space (2000 square feet)

Outdoors

Firepit

Spa

9 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Towels

Entertainment

40-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

Access via exterior corridors
Free local calls
Iron/ironing board
LED light bulbs
Safe

Policies

Check-in

Check-in between 4 PM and 2 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night

Dogs and cats only

2 per room (up to 50 lb/23 kg)

Food and water bowls are available

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Kids stay free! Children stay free when using existing bedding

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Moose Hotel And Suites and receive a full refund?

Yes, Moose Hotel And Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Moose Hotel And Suites cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at Moose Hotel And Suites?

As of 21 Sep 2020, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 22 Sep 2020 start from NZ$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per pet, per night.

How much is parking at Moose Hotel And Suites?

Self-parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in is from 4 PM to 2 AM. Late check-in is available during limited hours.

What time is check-out at Moose Hotel And Suites?

Checkout is at 11 AM.

Where is Moose Hotel And Suites located?

Located in the heart of Banff, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km). Banff Station is 8 minutes by foot.

4.7

Exceptional

1,636 reviews

5 - Excellent

1,207

4 - Good

343

3 - Okay

2 - Poor

1 - Terrible

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Verified traveller

21 Sep. 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2020

5/5 Excellent

Josh, Victoria BC

Travelled with partner

20 Sep. 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wasn’t pleased with the noise that travelled through the vents from room to room.

Stayed 2 nights in Sep 2020

5/5 Excellent

Verified traveller

20 Sep. 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, very friendly and helpful staff, great location!

Stayed 7 nights in Sep 2020

5/5 Excellent

Verified traveller

20 Sep. 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property! Loved the rooftop hot tubs! Great location. Will be back.

Stayed 1 night in Sep 2020

5/5 Excellent

Verified traveller

18 Sep. 2020

Stayed 3 nights in Sep 2020

Moose Hotel And Suites

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

Choose dates to view prices

Superior Hotel Room 2 Queen

Photos of Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Room amenities

Room information

Sleeps

Room details

Superior One Bedroom Suite 2 Queens

Photos of Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Room amenities

Room information

Sleeps

Room details

Rooftop 1 Bedroom Suite

Photos of Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Room amenities

Room information

Sleeps

Room details

Rooftop 2 Bedroom Suite

Photos of Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Room amenities

Room information

Sleeps

Room details

Superior King Hotel Room

Photos of Superior King Hotel Room

Superior King Hotel Room

Room amenities

Room information

Sleeps

Room details

Superior One Bedroom Suite 1 King

Photos of Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Room amenities

Room information

Sleeps

Room details

About this area

Banff

What's nearby

Getting around

About this property

Moose Hotel And Suites

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More