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Moose Hotel And Suites

Hotel Class
3.5 out of 5

Information

Reviews

4.7 / 5Exceptional
1,425 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Banff National Park Information Centre
    2 min walk
  • Popular Location
    Banff Lake Louise Tourism Bureau
    2 min walk
  • Popular Location
    Banff Legacy Trail
    5 min walk
  • Airport
    Banff, AB (YBA)
    6 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Hotel Room 2 Queen

    Room Amenities

    • Sleeps 4
    More details
  • Superior King Hotel Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior One Bedroom Suite 1 King

    Room Amenities

    • Sleeps 3
    More details
  • Rooftop 1 Bedroom Suite

    Room Amenities

    • Sleeps 3
    More details
  • Rooftop 2 Bedroom Suite

    Room Amenities

    • Sleeps 6
    More details

About this area

Banff

Located in Banff, Moose Hotel And Suites is in the city centre. Mount Norquay Ski Resort and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cave and Basin National Historic Site and Banff Gondola. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Banff National Park Information Centre - 2 min walk
  • Popular Location
    Banff Lake Louise Tourism Bureau - 2 min walk
  • Popular Location
    Banff Legacy Trail - 5 min walk
  • Popular Location
    Banff Park Museum - 9 min walk
  • Popular Location
    Central Park - 10 min walk

Getting around

  • Banff Station - 8 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive

About this property

Moose Hotel And Suites

After a day on the slopes, return to Moose Hotel And Suites to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. All 174 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.

Policies

Check-in

Check-in between 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of CAD 25 per pet, per night.
  • Dogs and cats only
  • 2 per room (up to 50 lb/23 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike hire
  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Sauna

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (2000 square feet)

Spa

  • 9 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV/satellite channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Safe

Nearby activities

Activities

  • Cross-country skiing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rafting
  • Ski area
  • Skiing
  • Snow tubing
  • Snowboarding
  • Snowshoeing
4.7

Exceptional

5 - Excellent
1,039
4 - Good
312
3 - Okay
52
2 - Mediocre
19
1 - Poor
3
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.7
Property condition

3/5

Great location, very clean and great architectural style. Spa services are extremely expensive. Although room was somewhat cleaned each day, new towels were not provided.

Stayed 3 nights in Oct. 2019

5/5 Excellent

Not too happy with Pacini ordered items to be delivered to the spa .... my food was sent back and ended up having to leave the hotel and spa to eat elsewhere and not with my wife.

Stayed 3 nights in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 4 nights in Oct. 2019

5/5 Excellent

Beautiful grounds and very nice rooms, reasonably priced compared to some other available properties. Nice pool and hot tub.

Stayed 4 nights in Oct. 2019

5/5 Excellent

Great location. Hot tub outside was fantastic Staff were very friendly and helpful

Stayed 1 night in Oct. 2019

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