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Overview of Moose Hotel And Suites

Photo gallery

Front of Property
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBanff National Park Information Centre2 min walk
    Popular LocationBanff Lake Louise Tourism Bureau2 min walk
    Popular LocationCanada House Gallery6 min walk
    AirportBanff, AB (YBA)8 min drive
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  • Rooftop 1 Bedroom Suite

    4.9/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRooftop 1 Bedroom Suite
  • Superior Hotel Room 2 Queen

    4.6/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Hotel Room 2 Queen
  • Superior King Hotel Room

    4.7/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior King Hotel Room
  • Rooftop 2 Bedroom Suite

    4.8/5 guest room rating

    Room amenities

    • 75 sq m
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More detailsRooftop 2 Bedroom Suite
  • Superior One Bedroom Suite 2 Queens

    4.7/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior One Bedroom Suite 2 Queens
  • Superior One Bedroom Suite 1 King

    4.9/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior One Bedroom Suite 1 King

About this area

Banff

Located in Banff, Moose Hotel And Suites is in the city centre and in the mountains. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location.
Visit our Banff travel guide
Popular Location

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk
  • Central Park - 10 min walk

Getting around

  • Banff Station - 8 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.) - 93 min drive

Restaurants

  • Earl's - 3 min walk
  • Old Spaghetti Factory - 4 min walk
  • St. James Gate - 4 min walk
  • Evelyn's Coffee World - 4 min walk
  • Grizzly House - 5 min walk

About this property

Moose Hotel And Suites

3.5-star spa hotel, walk to Banff National Park Information Centre
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 174 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Moose Hotel And Suites offers 174 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Meadow Spa & Pools has 9 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Golf
  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (2000 square feet)

Outdoors

  • Firepit

Spa

  • 9 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in from 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Dogs and cats only
2 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Moose Hotel And Suites and receive a full refund?
Yes, Moose Hotel And Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Moose Hotel And Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Moose Hotel And Suites?
As of 26 Nov 2020, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 29 Nov 2020 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Moose Hotel And Suites have a pool?
Yes, this property has an indoor pool.
Is Moose Hotel And Suites pet-friendly?
Yes, Moose Hotel And Suites allows cats and dogs (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per pet, per night.
How much is parking at Moose Hotel And Suites?
Self-parking is free at this property.
What time is check-in at Moose Hotel And Suites?
Check-in is from 4 PM - 2 AM. Late check-in is available during limited hours.
What time is check-out at Moose Hotel And Suites?
Checkout is at 11 AM.
Where is Moose Hotel And Suites located?
Located in the heart of Banff, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km). Banff Station is 8 minutes by foot.
4.7
Exceptional
5 - Excellent
1,293
4 - Good
375
3 - Okay
58
2 - Poor
24
1 - Terrible
8

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the clean crisp white bedding in the king suite to the roof top hot tubs to the wood burning fire in the lobby. Perfect week away for my 50th and first ever solo vacay;)! Thank you I’ll never forget it!!
Stayed 5 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Roof top hot tub was great and courtyard Centre court was appealing.
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Loved the Rooms with a cozy fireplace Amazing shower and beds Rooftop hot tubs were a must everyday and Meadows spa was wonderful as well as excellent location for walking everywhere
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop hot tub with amazing mountain views :)
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Outstanding property! Enjoyed the amenities including the hot tub and restaurant. Lots of underground parking. Moose has done a great job of ensuring guests are safe. Lots of hand sanitizer, great signage, plexiglass at check it. It was extremely disappointing to see so many guests in the lobby not following the rules.
Stayed 3 nights in Nov 2020

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