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Location is near many restaurants and bars. Bus stop is just outside the door. Staff are very friendly. The only downside is that the bed is somewhat comfortable
Parking is only available from 5 pm until 7 am. When I arrived at 3, I was unable to check in because they were unable to offer me parking. When I came back at 5, I was told I could only park if I moved my car by 7, creating an unexpected early morning for me. There is no A/C in the rooms. It was 95 that day and I was given a northwestern room on the fourth floor that no one had bothered to close the blinds on. They also prevent the windows from opening fully. It was so insufferably hot that I lay on the bed in my underwear with the door propped open - so much for a private room. I didn't fall asleep until 3 because of the heat. The staff were also rude when I checked in. The bedding and showers were clean. Without a car and with a room on the other side of the building and/or not at the height of summer, I'm sure staying here would be fine.
It a nice affordable stay. No outside visitors. Communal restrooms. Very nice staff and guest.
Anthony
Stayed 3 nights in Oct 2023
Response from Krishna - Accommodation Manager on 3 Nov 2023
Dear Anthony,Thank you for your feedback. We're pleased to hear that you had a nice and affordable stay with us.We understand the importance of security and privacy for our guests, and we appreciate your understanding of our policy regarding outside visitors.It's great to know that you found our communal restrooms to be suitable and that you had a positive experience with our staff and fellow guests. Providing a friendly and welcoming atmosphere is important to us.We look forward to the opportunity to host you again in the future. If there's anything specific you'd like to see or experience during your next stay, please feel free to let us know. Safe travels and best regards!Best Regards,
10/10 Excellent
Leigh
30 Sept 2023
Leigh
Stayed 1 night in Sep 2023
Response from Krishna - Accommodation Manager on 19 Oct 2023
Dear Guest,Thank you for your continued support and for taking the time to provide feedback. We're delighted to hear that your experience was very good.Your satisfaction is important to us, and we're committed to maintaining the high standards that you've come to expect from us. If there's anything specific you'd like to see or any way we can make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back for another excellent experience in the future. Safe travels and best regards!Best Regards,
Response from Krishna - Accommodation Manager on 1 Sept 2023
Dear Bradley,Thank you for your feedback.
6/10 Okay
Luz
5 Aug 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Smelly room, tiny kitchens
Luz
Stayed 5 nights in Jul 2023
Response from Krishna - Accommodation Manager on 1 Sept 2023
Dear Luz,Thank you for your feedback.I am sorry you found your room to be smelly. We would have appreciated it if you could have come to the reception and reported the issue. We would have offered you a different room.
6/10 Okay
Reon
25 Jul 2023
Reon
Stayed 1 night in Jul 2023
Response from Krishna - Accommodation Manager on 31 Aug 2023
Dear Reon,Thank you for your feedback,
10/10 Excellent
Reon
21 Jul 2023
Reon
Stayed 1 night in Jul 2023
Response from Krishna - Accommodation Manager on 31 Aug 2023
Response from Krishna - Accommodation Manager on 6 Jun 2023
Dear Togarepi,Thank you for your feedback. We have a great housekeeping team who is very passionate about their work.We hope to see you back at the hostel soon.Regards,
Clean, quiet and cheap if all you want is a place to sleep for one person. My single room was spartan and the single bed was too short for an adult male, but the faculties were clean.
So
Mark
Stayed 1 night in Mar 2023
Response from Monica on 16 May 2023
Dear Mike, Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are glad to hear that you found our facilities clean and the overall environment quiet. We understand that you found our single room to be spartan, and we apologize for any inconvenience caused by the bed size.At City Lodge, we strive to offer a comfortable experience for all our guests, and we regret that the length of the bed did not meet your expectations. We appreciate you bringing this to our attention, as it allows us to address and improve such concerns in the future. Your feedback is valuable to us, and we will take it into serious consideration as we work on enhancing our accommodations.Thank you once again for choosing City Lodge as accommodation, and we hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Warm regards,Monica DAIReservations Manager
Small single room. Shared facilities. Bit like a small student hall room. Not particularly clean. Same for kitchen. Bathrooms clean though. Fine for a one night stopover on a budget but nothing more.
I stayed in a single room on the first floor. The room was great (clean, comfortable). It had a twin bed, a desk, a closet, a fan, a heater, and a mini fridge! The bathrooms were clean too. It was a great stay!
Carrie
Stayed 4 nights in Dec 2022
10/10 Excellent
ANSAR
31 Dec 2022
ANSAR
6/10 Okay
Jeanette
Travelled with family
16 Dec 2022
Liked: Staff & service
Excellent price and location. Clean and comfortable
I liked how inexpensive the stay was and how clean they kept everything, my only complain which I understand is out of control from the managment is that it was further away from shopping malls and stores plus free coffee along with the stay would've been very helpful.
This was a return visit while in Auckland. As a dite for accomodations, this establishment is top notch. Customer service is upmost from every drpartment. Very convenient to many aspects for a great stay in this part of New Zealand.
Staff was great, apart from being so close to the fire station which can be heard at night, it was great. Some of the toilet and bathroom facilities could use some maintenance and repair. Overall really good stay.
I don’t have any likes for the property, the bed was a little uncomfortable, the people were loud-ish, the place was confusing, the room was really small. The price was definitely worth the room and amount of nights.
Decharne
Stayed 2 nights in Jan 2022
Response from Krishna - Reservations Manager on 20 Feb 2022
Dear Decharne,
Thank you for your feedback. I am disappointed to know that you did not like anything in our hostel but am pleased to know that you found our room to be value for money.
Regards,
Clean. Helpful staff, friendly staff.
Phoned me when I left driver license behind.
quite affordable
Verified traveller
Stayed 1 night in Nov 2020
Response from Krishna - Reservations Manager on 8 Dec 2020
Dear Guest,
Thank you for your lovely feedback. I am pleased to know that you enjoyed your stay at the hostel and found our staff to be helpful and friendly. We hope to see you back at the hostel soon.
Regards,
Krishna
Definitely value for money - we got a private room that was very small but clean. Good for tight budgets and travellers passing thru.
Verified traveller
Stayed 1 night in May 2020
Response from Krishna - Reservations Manager on 2 Jun 2020
Dear Guest,
Thank you for your feedback and we appreciate your business. I am pleased to know that you enjoyed your stay at the hostel and found our rooms to be clean and value for money.
We hope to see you back at the hostel soon.
Incredibly friendly/knowledgeable/professional and able to answer all questions..
JULIUS W
Stayed 2 nights in Feb 2020
Response from Krishna - Reservations Manager on 1 Mar 2020
Dear Julius,
Thank you for your feedback. I am pleased to know that you enjoyed your stay at the hostel and found our team to be friendly, knowledgeable and professional. We have a great team at the hostel who is very passionate about customer service and hospitality. We hope to see you back at the hostel soon.
Regards,
10/10 Excellent
Verified traveller
15 Feb 2020
Liked: Cleanliness, staff & service, amenities
Verified traveller
Stayed 1 night in Feb 2020
Response from Krishna - Reservations Manager on 16 Feb 2020
Dear Guest,
Thank you for your feedback. I am pleased to know that you enjoyed your stay with us.
We hope to see you back soon.
Regards,
Krishna
The hostel is close to J-Road which has a lot of food, Cafe's and night life. The location itself is fairly quiet, besides the nearby construction (was warned properly). The patio area had tables, hammocs and was a pleasant place.
Verified traveller
Stayed 9 nights in Dec 2019
Response from Krishna on 17 Dec 2019
Dear Guest,
Thank you for your feedback. I am pleased to know that you enjoyed your stay at the hostel and found us to be centrally located. We hope to see you back soon.
Everything was perfect, the room was very clean and the staff was really friendly.
Verified traveller
Stayed 2 nights in Dec 2019
Response from Krishna on 17 Dec 2019
Dear Guest,
I am pleased to know that you enjoyed your stay at the hostel and found our team to be very friendly. We have a great team who are passionate about customer service.