Misrepresentation in the city.
This is NOT a 4* hotel and is definitely not worthy of a VIP+ hotel. Avoid, unless you are looking for disappointment!
We thought we would end our 3 week's touring in NZ on "fancier" note and opted for the two bedroom executive suite, for 2x 2 adults, on our return to AKL. Well its not anything like that; the second bedroom is cut out of the living area, so closing the 2nd bedroom door for privacy renders the lounge useless. Shower door didnt work and staff didn't seem concerned. It took about an hour to get a simple toasted cheese sandwich from the restaurant...etc.
I really don't feel like we got our money's worth, and will not ever go back to this hotel. Quite frankly some of the 2.5* motels we had overnighted in, in some of the more rural areas in NZ were better than this! Fortunately it was just one night and we arrived late so it was just a sleep over.
I chose this hotel because it was a VIP+ hotel but there were no VIP+ benefits made, or even acknowledgement of the programme and its benefits for +gold members.
i heartily suggest you avoid this dump!