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Reviews of NY-style apt, 2 bed, large sunny terrace, rooftop pool Auckland City

NY-style apt, 2 bed, large sunny terrace, rooftop pool Auckland City
Auckland CBD, Auckland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 65 reviews" "
Rating 8 - Good. 8 out of 65 reviews" "
Rating 6 - Okay. 0 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

10/10

Cleanliness

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Lou G.

Liked: Cleanliness
Wonderful
This was perfect for our 3 month stay. Walking distance to everything including the ferry and train station. The hosts were extremely helpful with many suggestions of where to go around town. If you are looking for a great stay this is it.
Stayed 88 nights in Feb 2023

10/10 Excellent

Tenli F.

Liked: Cleanliness
Center of downtown Auckland
This condo was perfect for two couple’s visiting Auckland for the first time. Close to the harbor and excellent restaurants all well within walking distance. Condo was clean and Jane was so accommodating. The patio was where we hung out most of the time we were “home”. Also enjoyed the rooftop pool and hot tub. I highly recommend this condo!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia D., Newcastle, ON, Canada

Liked: Cleanliness
Great location in central Auckland
Great central location walking distance to everything, clean and bright, very comfortable. Proximity to Sky Tower made for easy navigation home, too. Highly recommend.
Stayed 4 nights in Feb 2024
Response from VrboOwner on 11 Mar 2024
Thanks so much Paddy, it was a pleasure having you at the apartment, and thankyou for leaving everything so beautifully - cheers J

10/10 Excellent

Rose S.

Liked: Cleanliness
A Wonderful Place
Snag this or if you can! We were there for 5 nights and found it very enjoyable. It was lovely to sit out on the deck in the evening. The neighborhood was lively, the apartment roomy, safe and peaceful. A perfect combination. We really appreciated the guest book with restaurant recommendations. The owners have great taste! We enjoyed Auckland and hope to make it back someday.
Stayed 5 nights in Feb 2024
Response from VrboOwner on 6 Mar 2024
Thankyou so much for your ind and generous review Rose. It's always such a pleasure to have people like you who enjoy making the most of our gorgeous city! I hope to see you back again one day. Until then, all the very best - Jane

10/10 Excellent

Leigh A., Minnetonka

Liked: Cleanliness
Fabulous condo
Our stay at the Heritage Hotel was absolutely lovely. Jane has to be one of the most helpful, kind and responsive hosts I have ever experienced in a vacation rental. The condo was comfortable, beautifully appointed, so well, equipped, and very comfortable in all aspects. The location was wonderful, so close to so much of Auckland. We were able to see so many places on foot. I would absolutely recommend Jane‘s place to anyone staying in Auckland.
Stayed 3 nights in Feb 2024

10/10 Excellent

Greg S.

Liked: Cleanliness
Great apartment in a great location
Loved the apartment. It was a great location in the cbd. The rooftop pool was very scenic. Apartment was very clean, and all the little extras like washing machine soap and coins for the dryer was a nice touch
Stayed 3 nights in Feb 2024

10/10 Excellent

Amanda W.

Liked: Cleanliness
Wonderful apartment in a terrific location
This apartment is marvellous - very comfortable and well appointed. The balcony and outdoor space are great, and the huge windows make the apartment very light and airy. The location is terrific, within easy walking distance to ferries, buses, restaurants. Jane and Roger are wonderful hosts - they provide meticulous instructions for check in and to access the car park, and their overall communication is first class. Highly recommended!
Stayed 4 nights in Jan 2024
Response from VrboOwner on 21 Jan 2024
So lovely to have you visiting Amanda and thank you for your kind words. Always great to hear our instructions are clear and easy to follow. All the very best

8/10 Good

Kim W.

Liked: Cleanliness
City trip
Lovely facilities and location. There was a problem with the air conditioning which was not ideal but there was a plan to sort this.
Stayed 2 nights in Jan 2024
Response from VrboOwner on 16 Jan 2024
Thanks so much for your review Kim, and understanding about the AC glitch. Hopefully the fans and through-breeze from the open windows kept you nice and cool. Our technician accessed the apartment as soon as you departed and the AC is fully operational again.

10/10 Excellent

Robyn D.

Liked: Cleanliness
Fabulous central property with parking
We had just flown in from London needed a few days to regroup before heading down to family in Hawkes bay. This was an ideal apartment lots of space , great to have independence and hotel facilities pool etc. would defo recommend and stay again
Stayed 3 nights in Dec 2023
Response from VrboOwner on 1 Jan 2024
Thank you so much for your lovely words Robyn, it was a pleasure to host you and your family and hope to see you back again next time you're home - warmest regards, Jane

10/10 Excellent

Andrew J.

Liked: Cleanliness
A fantastic stay
My family had the pleasure of staying at this incredible apartment recently, and I am delighted to provide a reference for what was truly a fantastic experience. From the moment we arrived we felt at home. The apartment itself was not only immaculately clean but also tastefully decorated, creating a cozy and inviting atmosphere. The amenities provided were exceptional, exceeding my expectations. Comfortable bedding, spacious balcony and modern furnishings added a touch of luxury to my stay. The attention to the little things, such as high-quality toiletries, a thoughtfully stocked pantry and laundry with the little things one seldom thinks of, demonstrated a commitment to guest comfort. The facilities available in the complex were varied and comprehensive, from the rooftop pool to the spa, gym and sauna, to the tennis court and the onsite restaurant and bar. The location of the apartment was ideal, offering easy access to local attractions, public transportation, etc. I appreciated the convenience of nearby shops and restaurants, making it a seamless experience to explore the surrounding area. Furthermore, the communication with the owner was prompt and professional. Any questions or requests were addressed with efficiency and a genuine desire to ensure a pleasant stay. I highly recommend this apartment for anyone seeking a superb accommodation experience. I look forward to the opportunity to stay again
Stayed 2 nights in Nov 2023
Response from VrboOwner on 30 Nov 2023
Thankyou so much Andrew for such a thoughtful and detailed review. It was wonderful to have you and your family staying and I'm delighted to hear how much you appreciated our little touches, and enjoyed the apartment. Come back and visit again any time! Warmest regards, Jane

10/10 Excellent

bernie s.

Liked: Cleanliness
Fantastic New York style apartment in the heart of Auckland
My husband and I stayed her for our wedding anniversary and we loved it! The layout, decor and furnishings really reflect a New York Style apartment. High ceilings and the casement style windows are great, the bed was very comfortable, and the two bathrooms meant that we got one each! The location is a 5-10 minute walk to great shopping, cool bars and a huge range of restaurants. The hosts, Jane and Roger were fantastic and made our stay really special. Highly recommend!
Stayed 5 nights in Nov 2023
Response from VrboOwner on 28 Nov 2023
Thanks so much for your lovely review Bernie, it was a real pleasure to host you and your husband for this special occasion. Come back any time!

10/10 Excellent

NATHALIE L., REDMOND, WA

Liked: Cleanliness
Great place!
We really enjoyed our stay. The Condo was very nice and we love how it opened to the balcony. The location is perfect. It's close to lots of restaurants, the wharf and all the ferries.
Stayed 3 nights in Oct 2023
Response from VrboOwner on 21 Nov 2023
Thankyou so much Nathalie, it was a real pleasure hosting you. I hope you managed to experience some of those great restaurants around the waterfront - and that you can get back in the summer and experience the newly refurbished rooftop pool complex. It's divine! Cheers Jane

8/10 Good

Carol F.

Liked: Cleanliness
Good Place to Stay in Auckland
Super clean and stylish place. The Heritage complex is aging and the Berlinchen restaurant serves awful food. Unfortunately, the pool deck was closed for renovation, but the weather was too cold for us to use it or the “sunny terrace” anyway. The apartment is thoughtfully equipped with coffee pods and supplies. The owners have left a booklet full of thoughtful tips about the Apartment and the area. Definitely recommend!
Stayed 5 nights in Sep 2023
Response from VrboOwner on 29 Sept 2023
Thanks for taking the time to review your stay Carol, we really appreciate it and great to hear you enjoyed the apartment. It's a shame you chose to eat at Berlinchen - Auckland has so many wonderful restaurants and we recommend many of our favourites in the extensive apartment compendium. We hope you get back sometime in the summer and can enjoy both the stunning rooftop pool deck and apartment patio - warmest regards, Jane

10/10 Excellent

Suzy M.

Liked: Cleanliness
Beautiful, well equipped with great decor
Huge terrace, comfortable, very clean and quiet apartment in CBD, easy walking distance to all restaurants and amenities. Thank you to the hosts for providing lovely coffee and wine. Highly recommended.
Stayed 6 nights in Aug 2023

10/10 Excellent

Kim W.

Liked: Cleanliness
Fabulous City Stay
We had a great stay in the city and loved the location and design of the apartment. Great for two couples.
Stayed 3 nights in Aug 2023

10/10 Excellent

Shadie I.

Liked: Cleanliness
Perfect time away
We had a wonderful stay in Auckland and Jane was an incredible host! The condo was perfect and beautifully decorated. She had wonderful advice on the city and I would definitely recommend!!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael L.

Liked: Cleanliness
Awesome
Location, location, location. Short walk to everywhere. Even Ponsenby is a doable stroll for an evening out. Beds were very comfortable. Apartment is off Hobson on quieter side street. Great vibe to the place. Highly recommend. Parking is highly-piggly to get to, but works. Communication with host was great.
Stayed 4 nights in Dec 2022
Response from VrboOwner on 6 Jan 2023
Thanks so much Mike, it was a pleasure having you to stay and hope we see you back one day Cheers Jane

10/10 Excellent

Hasnat M.

Liked: Cleanliness
Centrally Located and Great Hosts
Beautiful, centrally located flat with a fully equipped kitchen. Close to food shops, restaurants, the gallery, and museum. Excellent communication from the hosts and they very kindly agreed to a later checkout for me even though they had another guest coming on the same day. I particularly enjoyed Jayne's insider's guide for restaurant recommendations. Thank you for a wonderful experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

Emma M.

Liked: Cleanliness
Beautiful Apartment!
We loved it! Thanks heaps!
Stayed 2 nights in Nov 2022

10/10 Excellent

Michelle S.

Liked: Cleanliness
Perfect place to stay in Auckland
My husband, daughter and I just enjoyed a four night stay at this lovely apartment in early October. The decor is so fun and it provided the perfect amount of space for us. We enjoyed wine on the patio in the evenings. The location is ideal for walking to the marina, great restaurants and shopping. Jane was kind enough to work with us so that we could get right into the apartment after arriving in Auckland at 5:45 am after an international flight. We would highly recommend this apartment.
Stayed 5 nights in Oct 2022

10/10 Excellent

Amy H.

Liked: Cleanliness
Beautiful apartment in a great location
This apartment is lovely, spacious and well-equipped, and the location in the middle of Auckland’s CBD is perfect! So close to the water and the ferries, and a block from Sky City,…so convenient! Jane is a wonderful host, very responsive and accommodating. We had a wonderful week staying in her beautiful apartment and we loved Auckland and the surrounding areas…we would stay there again!
Stayed 6 nights in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely adored the apartment! We really enjoyed the beautiful linen and quality glassware. The furniture was so comfortable, a little oasis at the end of the day that we couldn't wait to return to. The decor was amazing. The deck is perfect for afternoon drinks and the rooftop pool would be amazing in Summer. After 12 hours travelling, the bath and products provided were absolute luxury. The owners really create a home away from home. The location is perfect, walking distance to all precincts from K Road, Britomart, The Viaduct, Silo Park and Queen St is just down the hill. There are plenty of grocery options nearby to grab supplies and the kitchen is well equipped to eat in. Otherwise there are a tonne of dining options close by. There is also a handy guide from the owners with their recommendations on the local area. Absolutely loved the place!
Stayed 5 nights in Sep 2022

8/10 Good

Nalini C.

Liked: Cleanliness
Heritage Apartments stay
The property was well maintained and very beautifully designed. Beds were super comfy and the linen very crisp and clean. The kitchen was well equipped and very neatly organised. Jane is a wonderful host and very receptive to all requests. My only complaint is with the key collection amd drop off arrangements. Perhaps easier if the process could be handled at the hotel/ apartment reception/ concierge. Overall, an excellent spot in the city ! Many thanks Jane for the pre check in assistance.
Stayed 2 nights in Jul 2022
Response from VrboOwner on 4 Aug 2022
Thanks for your kind words Nalini and I'm thrilled to hear you enjoyed the apartment so much. It's a shame you experienced issues with key collection, which I believe was due to the fact you had no data on your phone. The arrival instructions are extremely detailed, and we strongly advise our guests to download or print them out if they are not able to access them via their phone upon arrival. I was very happy to talk you through the access steps and do hope we see you back again one day warmest regards, Jane

10/10 Excellent

Graeme H.

Liked: Cleanliness
All Blacks first test
Great location and great apartment comfy beds and all the amenities expected for a upmarket listing. Thoroughly enjoyed the stay and recommend the apartment. Jane was very quick in response and I felt safe with all aspects of her communication.
Stayed 3 nights in Aug 2021
Response from VrboOwner on 20 Aug 2021
Thanks so much for your lovely review Graeme. We get so many comments about those beds - they're really quite something aren't they! Hope to see you again sometime, warmest regards, Jane

10/10 Excellent

Lezlie B.

Liked: Cleanliness
Perfect in every way
We absolutely loved our stay n this chic apartment. The location was superb and within walking distance of most of the places we wanted to visit. It was great to be able to pop back to the apartment during the day if we needed. Having a sunny balcony to sit and enjoy the winter sun was an added bonus. When our plans were cancelled at the last minute one evening we enjoyed being able to stay in and make the most of the apartment. Jane, the host, was very responsive and absolutely lovely. When we next visit Auckland this will be our first choice for accommation.
Stayed 3 nights in Jul 2021
Response from VrboOwner on 10 Aug 2021
Thanks so much for your lovely comments Lezlie. It was aa real pleasure to have you and your daughter staying - and do come back in the summertime and make the most of the rooftop pool and spa. Hope to see you again soon, cheers Jane

10/10 Excellent

Debby W.

Liked: Cleanliness
APARTMENT 338: Perfection
Absolutely perfect in every way, very well appointed with everything you could possibly need. Extremely comfortable modern & stylish. A great location. The welcome wine a lovely touch. We thoroughly enjoyed our stay & would highly recommend.
Stayed 2 nights in Jun 2021
Response from VrboOwner on 21 Jun 2021
Thanks Debby for the lovely words. So pleased you enjoyed your stay and we look forward to welcoming you back another time Cheers Jane

10/10 Excellent

Cay T.

Liked: Cleanliness
Inner City Perfection
This really was outstanding from booking meeting Jane @ the hotel to give me apartment information & car parking (which is extra ) but very easy. Great slumber on the super bed, clean everything perfect. And a litre of milk not a small carton , plenty of coffee pods and a bottle of cold rose to boot! We walked everywhere & had a fantastic time.
Stayed 4 nights in May 2021
Response from VrboOwner on 29 May 2021
Thanks so much for your lovely words Cay. It was such a pleasure to meet you and hear that you had such a special weekend. Come back and see us again any time! Warmest, Jane

10/10 Excellent

Kirsty J.

Liked: Cleanliness
It was perfect
No problems at all. Very convenient and absolute style. Thank you
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here, close enough to walk to everything we wanted. Apartment was well maintained. Exclent communication from host.
Stayed 2 nights in Apr 2021

10/10 Excellent

Tracy G.

Liked: Cleanliness
Stylish property in a great location
We enjoyed a wonderful two night stay. The apartment was very well furnished and everything we could have needed was thought of. All the extra touches were very much appreciated. We would certainly recommend this apartment to others will be sure to return ourselves. Great rooftop pool and magical weather to enjoy it on.

10/10 Excellent

Cat L.

Liked: Cleanliness
NY style apartment delivers!
Our stay here was fantastic! Thoroughly enjoyed out stay here! Was super stylish & a fantastic location. All communication with Jane was excellent & can’t recommend this apartment enough! Will stay again!
Stayed 3 nights in Feb 2021

10/10 Excellent

Karen D.

Liked: Cleanliness
Great Place
Had 4 nights there with my daughter, we both loved it.

10/10 Excellent

Connor T.

Liked: Cleanliness
OMG
It was amazing and highly recommend well worth it Plus property owner was awesome
Response from VrboOwner on 22 Nov 2020
Thanks for the lovely review Connor, it was a pleasure to host you and just hope you get back for a relaxing stay (and get to enjoy the rooftop pool!) sometime!

10/10 Excellent

Christy B., Milton, Canada

Liked: Cleanliness
Fantastic Holiday
Apartment is beautifully decorated, fully stocked; stocked better than most VRBO’s with condiments, food wraps and even a coin to take to the laundry room to use to dry freshly washed clothes. We enjoyed the spacious balcony. The owner was easily reached. Highly recommend.
Stayed 4 nights in Mar 2020

10/10 Excellent

James C.

Liked: Cleanliness
Beautiful Apartment
This is a beautiful apartment. It is very well decorated, bright, and comfortable. The roof top pool area with the exercise room were a treat. It was all so nice that it made it difficult to get out and explore the area. Jane was great to work with and had a lot of good suggestions in her book.
Stayed 2 nights in Mar 2020
Response from VrboOwner on 31 Mar 2020
James, it was so great to have you staying and thank you so much for your kind words. . A shame it couldn't have been for longer, hopefully you've fallen in love with NZ and will be back! Warmest regards Jane

10/10 Excellent

Lavonne H.

Liked: Cleanliness
Excellent experience
Lovely attention to detail in apartment. Owner easy to communicate with. Great location to walk to restaurants and along the water. Enjoyed a glass of wine on spacious deck in the evening. Lots of information on local area provided by the owner. Beds very comfortable

10/10 Excellent

Jan E.

Liked: Cleanliness
Modern stylish beautiful apartment.
Comfortable beds. Spotlessly clean. Beautiful linens. Lots of extra touches. Fantastic communication. Welcome wine lovely touch. Great location. The compendium of things to do, where to eat and the helpful map were perfect. Generous balcony. There was nothing to fault. 100% perfect.
Stayed 3 nights in Feb 2020
Response from VrboOwner on 31 Mar 2020
Jan, thankyou so much for taking the time to share your experience at Apartment 338. It was a real pleasure having you to stay. Hosting people like you makes it all so enjoyable! Come back and stay anytime! Cheers Jane

8/10 Good

Linda & Martin C.

Liked: Cleanliness
Property really nice but very noisy on an evening
Great apartment, great location but really noisy on an evening
Stayed 3 nights in Feb 2020
Response from VrboOwner on 31 Mar 2020
Linda - so pleased to hear you enjoyed the apartment and location and that we were able to accommodate your early check in. This area has a reputation for being one of the quietest in the CBD, and this is the first comment we've had about noise, so it sounds like a one-off. I do hope you enjoyed some of my local tips and your day over at Waiheke. Such a gorgeous spot! Warm regards Jane

10/10 Excellent

Rick M., Toronto, Ontario, Canada

Liked: Cleanliness
Excellent property
Perfect place for two couples to stay while visiting Auckland.

10/10 Excellent

Kevin M., Summerland Point NSW 2259 Australia

Liked: Cleanliness
Excellent !
We thoroughly enjoyed this wonderful apartment ! It has been beautifully decorated and has a luxurious feel. Very comfortable beds, lovely large towels and a few necessities ! The only thing missing was a view.
Stayed 4 nights in Jan 2020
Response from VrboOwner on 31 Mar 2020
Thank you so much for your kind words Kev. So pleased you enjoyed your stay and hope you managed to get up to that rooftop pool for a swim (and one of the best views in the city!) Come bak and see us again one day - Warmest, Jane

10/10 Excellent

Brian M., Missoula

Liked: Cleanliness
Love Our Stay
Jane's place was wonderful. Super clean place too. Upon arrival, we found fresh fruit, wine, milk, sparking water and juice waiting for us in the kitchen. Beds were comfy and the feather pillows were so appreciated. We will definitely stay again in the future. Thjanks so much!
Stayed 13 nights in Jan 2020
Response from VrboOwner on 31 Mar 2020
You are most welcome Brian. It was a delight to have you and your family to stay and hope you managed to make the most of Auckland and beyond. Please do come back again - we'd love to host you any time! warmest regards Jane

10/10 Excellent

Rosemary C.

Liked: Cleanliness
Perfect Place
The apartment was perfect for a two couple rental. We enjoyed the large balcony, and appreciated the fact that both bedrooms had a king bed. The decor was very attractive and comfortable. Location was great also.
Stayed 3 nights in Jan 2020
Response from VrboOwner on 31 Mar 2020
Rosemary, it was a pleasure to have you and your group to stay. Thankyou for your kind words and please come back and stay any time! Safe and happy onward travels, cheers Jane

10/10 Excellent

Kathleen F., Canada

Liked: Cleanliness
Great experience with owner, covenient location, modern 5 star accomodations
We were fortunate to have enjoyed two separate two-night stays at this great location in downtown Auckland. This fantastic, modern, urban apartment is central to everything. The apartment is well appointed, the beds are super comfortable, wifi works great and the kitchen has all the basics plus great coffee, tea and some other perks. Our children were thrilled to have access to the great pools at the hotel. Jane is a fantastic host. She provided great recommendations for local sites and restaurants. The parking and offer of a 1/2 day rate were a bonus since we were arriving in Auckland at 5 am ! We would definitely stay here again if we are lucky enough to come back to Auckland
Stayed 2 nights in Dec 2019
Response from VrboOwner on 31 Mar 2020
Kathleen, thank you so much for taking the time to share your kind words. It was an absolute delight having you and the family to stay and we really hope you do make it back again one day - warmest regards, Jane

10/10 Excellent

Isabelle M.

Liked: Cleanliness
Beautiful condominium in a Premium spot!
The location is fantastic and the property just as advertised. Jane was very responsive and helpful. Her recommendations for food were all spot on :-)
Stayed 3 nights in Dec 2019

10/10 Excellent

Shari S., Pittsford New York USA

Awesome Auckland
Our host made us feel welcome from the start with perfect instructions about entry to a bottle of wine and coffee. The apartment was lovely and even better than pictured! The bedding and bath linens were hotel quality. We usually stay in hotels but this was even better!
Stayed 8 nights in Apr 2019

10/10 Excellent

Renee S.

Beautiful Home in Auckland
My friends and I had no idea what to expect once we arrived in Auckland. The apartment was better than expected.?Everything was fresh, clean and airy! Jane even provided spices to go along with all the kitchen amenities!! We loved the apartment, building and location. We’d love to return one day. Sidenote: the tubs were just as good as those in spas!
Stayed 3 nights in Mar 2019

10/10 Excellent

Jo Ann S.

Wonderful
Apartment in a great location. It is lovely and clean with very nice decor. Appreciated the 2 pools and gyms. Thanks for the wonderful meal suggestions. Those that we experienced were spot on and delicious. Auckland is a city with lots to do and WONDERFUL food. Thank you for so graciously taking my phone call.
Stayed 4 nights in Mar 2019
Response from VrboOwner on 31 Mar 2020
Jo Ann, thank you so much for your kind words. It was an absolute delight to host you and I'm so pleased you found your way to some of our great restaurants. We love sharing our city and it makes my day when guests really get the most out of their stay. Come back again one day and explore some more! Cheers Jane

10/10 Excellent

David U., 850 W Bear River Rd., Petoskey, MI 49770

I highly recommend this VRBO... perfect location & excellent accommodations.
We loved the location & accommodations. When we return to Auckland this is where we will stay!
Stayed 6 nights in Jan 2019
Response from VrboOwner on 31 Mar 2020
Great to hear you enjoyed your stay David. It was a pleasure to host you and of course there's a very warm welcome for you here any time. We hope you'll be back again soon! Warmest regards Jane

8/10 Good

Glenn P.

Elegant 2 bedroom apartment in the heart of Auckland
Apartment is very beautifully decorated in a modern style. Jane was helpful in getting us in a little earlier on our arrival day. Roof top pool area is a nice place to relax and from which you can watch people skywalk and sky jump from the Sky Tower. Some paving tile work was underway in outside open area below the room. Crew started jack hammering at 7:15 am one day, and we contacted Jane. She was quick to follow up with hotel, and it turns out the crew (not employed by the hotel/apartment complex, but company owning another building) had violated working hours agreement. The matter was addressed. Jane dropped by that afternoon to apologize for the inconvenience -- which we greatly appreciated. As construction work was minor, I suspect it will be wrapped up shortly. Great place to stay, and a very responsible owner.
Stayed 6 nights in Jan 2019
Response from VrboOwner on 31 Mar 2020
Glenn and Lynn thanks so much for taking the time to write such a thorough and generous review. It was lovely meeting you all and a pleasure to host. You're right, the works are all but completed now and the contractors are back to working within restricted hours. Like many international cities, Auckland is undergoing a major facelift at the moment in preparation for the Americas Cup and the many visitors this will attract. The upside of the courtyard work is that all the new paving, planting and seating will create a really lovely outlook from our apartment's terrace. I hope you travelled well and that one day, we see you all again, warmest regards Jane

10/10 Excellent

Steve Z., Oradell, NJ USA

Great apartment. Beautifully decorated and well equipped with friendly and helpful hosts
Location is perfect: easy walking distance to ferry, Britomart and viaduct Beautiful apartment with everything one would need for a comfortable stay. Large balcony allows you to enjoy breakfast outside in nice weather. The rooftop pool and hot tub were a nice bonus. Jane and Roger are very pleasant and were always available to help with any and all questions.
Stayed 4 nights in Jan 2019