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Reviews

3.7 / 5Good
2,010 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Queen Street Shopping District
    5 min walk
  • Popular Location
    Auckland Ferry Terminal
    6 min walk
  • Popular Location
    Viaduct Harbour
    7 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Studio

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Standard Apartment, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Apartment, 1 Bedroom, Harbour View

    Room Amenities

    • Water view
    • Sleeps 2
    More details

About this area

Auckland

Located in Auckland, Hotel Grand Chancellor Auckland City is in the city centre and near a train station. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Auckland Domain and Mt. Eden. Check out an event or a game at Spark Arena, and consider making time for Auckland Zoo, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Queen Street Shopping District - 5 min walk
  • SkyCity Casino - 5 min walk
  • Auckland Ferry Terminal - 6 min walk
  • Sky Tower - 6 min walk
  • Viaduct Harbour - 7 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Auckland (AKL-Auckland Intl.) - 21 min drive

Restaurants

  • Where to eat
  • No 1 Hobson Lounge – Café offering local cuisine. Serves breakfast.

About this property

Hotel Grand Chancellor Auckland City

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Princes Wharf
An indoor pool, a fitness centre and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, a sauna and self parking. All 65 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and balconies. Other amenities available to guests include cable TV, hobs and minibars.
Hotel Grand Chancellor Auckland City offers 65 forms of air-conditioned accommodation with minibars and coffee/tea makers. Rooms open to balconies. Fridges and microwaves are provided.
Guests can surf the web using complimentary wired and wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: NZD 30.00 per night
Limited parking spaces
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: NZD 24 for adults and NZD 12 for children
1 coffee shop/cafe
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English

Business services

Computer station

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Entertainment

TV channels

Food and drink

Coffee/tea maker
Microwave
Minibar
Fridge
Hob
Toaster

Outdoor space

Balcony

More

Connecting rooms available
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.00 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 6 AM to 10 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hotel Grand Chancellor Auckland City
  • Grand Chancellor Auckland City
  • Hotel Grand Chancellor Auckland City Apartment
  • Hotel Grand Chancellor Apartment
  • Hotel Grand Chancellor
5 - Excellent
504
4 - Good
785
3 - Okay
456
2 - Mediocre
211
1 - Poor
54
3.8
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.4
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Hotel was in a good location for the port and a short walk to the city centre. The hotel is in desperate need of a revamp . The room was very shabby but okay for a one night stay.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was the key I selected this hotel. The check in/out time is too late/early (2pm/10am respectively).

Stayed 1 night in Dec. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec. 2019

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