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Featured image
Indoor pool
Balcony
Balcony
TV with cable channels

Guest reviews

973 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Social distancing

Map

Explore the area

Popular LocationBritomart Transport Centre5 min walk
Popular LocationAuckland Ferry Terminal6 min walk
Popular LocationViaduct Harbour6 min walk
AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

  • Studio

    3.8/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsStudio
  • Suite, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom
  • Standard Studio Suite, 1 Queen Bed, City View

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    More detailsStandard Studio Suite, 1 Queen Bed, City View
  • Standard Apartment, 1 Bedroom, Harbour View

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Water view
    • Sleeps 2
    More detailsStandard Apartment, 1 Bedroom, Harbour View

About this area

Auckland

Located in Auckland, Hotel Grand Chancellor Auckland City is in the city centre and near a train station. Auckland Zoo is a popular local attraction, and if an activity is on the agenda, Auckland Ferry Terminal and Princes Wharf are worth a visit. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park.

Visit our Auckland travel guide
Map
Popular Location

What's nearby

  • Britomart Transport Centre - 5 min walk
  • Queen Street Shopping District - 5 min walk
  • SkyCity Casino - 5 min walk
  • Auckland Ferry Terminal - 6 min walk
  • Viaduct Harbour - 6 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • No 1 Hobson Lounge — 1 min walk

About this property

Hotel Grand Chancellor Auckland City

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Princes Wharf
An indoor pool, a fitness centre and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, a sauna and self parking. All 65 rooms provide conveniences such as fridges and microwaves, plus free WiFi and balconies. Other amenities available to guests include cable TV, hobs and minibars.
Hotel Grand Chancellor Auckland City offers 65 forms of accommodation with minibars and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 30.00 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: NZD 24 for adults and NZD 12 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed until further notice:
  • Breakfast

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place and guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Grand Chancellor Auckland City
Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Hotel
Hotel Grand Chancellor Auckland City Auckland
Hotel Grand Chancellor Auckland City Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Auckland City and receive a full refund?
Yes, Hotel Grand Chancellor Auckland City offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Auckland City cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Grand Chancellor Auckland City have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
Is Hotel Grand Chancellor Auckland City pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for NZD 30.00 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Hotel Grand Chancellor Auckland City located?
Located in Auckland Central Business District, this eco-friendly hotel is within a 10-minute walk of SkyCity Casino, Princes Wharf and Auckland Ferry Terminal. Sky Tower and Viaduct Harbour are also within 10 minutes. Auckland Britomart Station is 6 minutes by foot.

Guest reviews

Overall score and ratings for Hotel Grand Chancellor Auckland City

3.4
Guest rating
973 reviews
5 - Excellent
150
4 - Good
360
3 - Okay
278
2 - Mediocre
146
1 - Poor
39
3.7
Cleanliness
3.8
Service and Staff
3.7
Amenities
3.2
Property condition
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Jul 2020
    1.0 out of 5 Terrible
    • Disliked: Staff & service, property conditions & facilities

    They said we needed a bond. Look on the internity and no bond was mention. Went somewhere else. Got my Mum to look at internity and she even couldn’t find any where after the said it was on fine bring. Nothing said anything. After went to pay to pay room. Mum tried to pay for bond for us. After driving 5 and a half hours they still wouldn’t accept it. So went some where else. Room was $139 and excepted to pay for $250 bond that one income couldn’t afford. Need to be more on info of bond while booking. It cool.

    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 1 night in Jun 2020
      5.0 out of 5 Excellent
      • Liked: Staff & service, amenities, property conditions & facilities

      Excellent and clean Good reception staff who were helpful

      Stayed 5 nights in Jun 2020