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Overview of Hotel Grand Chancellor Auckland City

Photo gallery

Guest reviews

3.5/5 Good
988 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationBritomart Transport Centre5 min walk
Popular LocationAuckland Ferry Terminal6 min walk
Popular LocationViaduct Harbour6 min walk
AirportAuckland (AKL-Auckland Intl.)29 min drive

Choose dates to view prices

  • Studio

    3.8/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
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  • Suite, 1 Bedroom

    3.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
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  • Standard Apartment, 1 Bedroom, City View

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    Show more
  • Standard Apartment, 1 Bedroom, Harbour View

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Water view
    • Sleeps 2
    Show more

About this area

Auckland

Located in Auckland, Hotel Grand Chancellor Auckland City is in the city centre and near a train station. Auckland Zoo is a popular local attraction, and if an activity is on the agenda, Auckland Ferry Terminal and Princes Wharf are worth a visit. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park.

Map
Popular Location

What's nearby

  • Britomart Transport Centre - 5 min walk
  • Queen Street Shopping District - 5 min walk
  • SkyCity Casino - 5 min walk
  • Auckland Ferry Terminal - 6 min walk
  • Viaduct Harbour - 6 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • No 1 Hobson Lounge — 1 min walk

About this property

Hotel Grand Chancellor Auckland City

Eco-friendly Auckland hotel in Auckland Central Business District, walk to Princes Wharf
An indoor pool, a fitness centre and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, a sauna and self parking. All 65 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and balconies. Other amenities available to guests include cable TV, hobs and minibars.
Hotel Grand Chancellor Auckland City offers 65 forms of accommodation with minibars and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.
This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: NZD 30.00 per night
Limited parking spaces
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: NZD 24 for adults and NZD 12 for children
1 coffee shop/cafe
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English

Business services

Computer station

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Entertainment

TV channels

Food and drink

Coffee/tea maker
Microwave
Minibar
Fridge
Hob
Toaster

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.00 per night.
Free cots (infant beds)

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Grand Chancellor Auckland City
Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor Apartment
Hotel Grand Chancellor

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Chancellor Auckland City and receive a full refund?
Yes, Hotel Grand Chancellor Auckland City offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Chancellor Auckland City cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Grand Chancellor Auckland City have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
Is Hotel Grand Chancellor Auckland City pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for NZD 30.00 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is Hotel Grand Chancellor Auckland City located?
Located in Auckland Central Business District, this eco-friendly hotel is within a 10-minute walk of SkyCity Casino, Princes Wharf and Auckland Ferry Terminal. Sky Tower and Viaduct Harbour are also within 10 minutes. Auckland Britomart Station is 6 minutes by foot.

Guest reviews

5 - Excellent
151
4 - Good
371
3 - Okay
283
2 - Mediocre
146
1 - Poor
37
3.7
Cleanliness
3.8
Service and Staff
3.7
Amenities
3.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location excellent. Staff friendly and helpful. Great pool/spa area

Stayed 2 nights in May 2020

3/5

  • Liked: Staff & service, amenities
  • Disliked: Property conditions & facilities

The staff were nice - the room itself was not flash - it smelt strongly of stale cigarette smoke.

Stayed 1 night in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in May 2020

    3/5

    • Liked: Cleanliness

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    I would have preferred a restaurant on the premises.

    Stayed 2 nights in Mar 2020