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Reviews of Haka House Auckland City

5 out of 5
Haka House Auckland City
5 Turner Street, 5, Auckland, Auckland Region

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Regards Team HakaHouse Auckland on 13 May 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hostel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

6/10 Okay

Jake

Stayed 2 nights in Apr 2024
Response from Regards Team HakaHouse Auckland on 20 May 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hostel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

10/10 Excellent

Chaeyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
천장에 햇빛 들어오는 창이 있고 환기도 잘돼서 창문 없어도 쾌적했어요
Stayed 7 nights in Apr 2024
Response from Regards Team HakaHouse Auckland on 19 Apr 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hostel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Team HakaHouse Auckland on 26 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hostel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you Regards

6/10 Okay

Debra

Stayed 3 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Great spot to stay a couple nights on a budget. Walking distance to everthing. The only thing that wasn't great was that there is no AC, so it was very hot trying to sleep.
Stayed 2 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty convenient for downtown.
Stayed 2 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

6/10 Okay

Dave

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hostel. Towels not included but otherwise excellent. Very convenient to ferry and parking just outside. However it was $15 NZD per night and not $10 as the listing suggests.
Stayed 3 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, room comfort
FANTASTIC HOSTEL
Amazing stay at this hostel. Everything was super great. Elena, at the reception was very helpful and so pleasant to talk too. I have travel to many countries and this hostel is top on my list. I highly recommend this place, you will not be disappointed.
Stayed 4 nights in Jan 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
A lot of potential, needs more constant cleaning
Upon arrival, the employees at the front desk were incredible! Very kind. At first, everything was clean but as time went by (I stayed for 2 weeks), the bathrooms became filthy, water everywhere all the time, no toilet paper, no hand paper, the floor was disgusting. The same thing happened in the room, as the girls left, they emptied their trash on the carpet and made it horrible for the ones who stayed (chips, kleenex, dirt on the carpets that were never cleaned). There was also no air conditioning, which I live well with in summer but everyone’s wet towels began to smell and the room was not an enjoyable place to be in. There was also a man, don’t know if he worked there or not but was always in the kitchen and seemed to make everyone uncomfortable, myself included.
Stayed 12 nights in Jan 2024
Response from Team HakaHouse Auckland on 10 Mar 2024
Hi there JulieThis review has been looked into, Following mentioned personal was removed of property, Also the hostel is not responsible for the state a guest decided to stay in the dorm, we have general rules and guidelines set which do enforce on all guests, however. It is a general notion

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel en muy buen estado, Elena, la joven responsable, nos orientó en todo lo necesario.
Stayed 2 nights in Mar 2024
Response from Team Haka House Auckland City on 18 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

6/10 Okay

Rieko

Liked: Staff & service
ベッドについているカーテンがしっかりしていてある程度プライバシーが保てるのが良かった。 窓が部屋に一箇所しかなく、二段ベッドで塞がれていて、部屋が少し暑かった。
Stayed 5 nights in Feb 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you

8/10 Good

AKIRA

Liked: Cleanliness, staff & service, property conditions & facilities
自炊設備がじゅうじつしてとても良かった。
Stayed 2 nights in Jan 2024
Response from Team HakaHouse Auckland on 6 Mar 2024
Your feedback is invaluable to us, as it helps us maintain and improve the quality of our services. We will share your comments with our staff, who will be delighted to hear about your positive experience. We believe in continuous improvement and your insights will certainly help us in this endeavor.We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to make your next stay even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We truly appreciate your support, and we're delighted to have had the opportunity to serve you