Ratings based on 6,729 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Centrally located and friendly staff

Posted 15/07/2017
Pros: Location was good, and the staff friendly and helpful. Rooms were spacious and good bed.
Cons: A hotel in the city can always be noisy, but the central heating made noises.
Location: Art gallery, Japanese restaurants, theatre and walking distance to the wharf.
The hotel is easy to find, central location, near the main street, restaurants, theatres, art gallery museum and walking distance to the wharf. The staff and reception were friendly and helpful. The concierge managed to bring our heavy luggages to our room and didn't expect any tips. But we tipped. The pool area is not deep and warm, guest with children had a great time at the pool since it was raining and cold outside. The gym and sauna were nice too. The rooms were of good space and clean, king bed and comfy. The bathrooms were roomy as well, wonderful hot water.
Comment from Hotel Management
20/07/2017 by Ivona, Hotel Management
Dear Charet, Thank you for your kind words about Ciaran and the rest of the Team. We continuously strive to exceed our guest expectations so we hope that we have done that for you. I will most certainly share these lovely comments with our Team. We are delighted to hear that you had a lovely and comfortable stay. Kind regards, Ivona
5 out of 5
by A verified traveller from Christchurch

Great hotel in great location

Posted 10/07/2017
Location: Great location to walk to everything
Easy in , easy out just there for the america's cup parade. Stayed a few times now always consistently good
Comment from Hotel Management
20/07/2017 by Ivona, Hotel Management
Dear Glenda, We are delighted to hear that you continue to enjoy your stays at Grand Millennium Auckland. Kind regards, Ivona
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, Maryland

Very nice hotel. Upscale amenities.

Posted 10/07/2017
Pros: Premium service and close to city center for access to shopping, sightseeing, restaurants and bars.
I visited Auckland for the first time and truly enjoyed my time at this hotel.
Comment from Hotel Management
20/07/2017 by Ivona, Hotel Management
Dear Steven, Many thanks for the fantastic review and for taking the time to share your experience with us. I welcome your kind feedback on the hotel, which is incredibly encouraging and greatly appreciated. Thank you again and I hope it is not too long before we have the privilege of welcoming you back again at Grand Millennium Auckland. Kind regards, Ivona
4 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel with excellent facilities

Posted 06/07/2017
Staff are first class and helpful. The hotel has a car park attached with easy access to route 1 north and south. Good choice of eating restaurants including Japanese with pool and gym. Only problem is lack of double glazing. The hotel is on a busy road. We had a coach sat outside with engine running at 7:30 every morning.
Comment from Hotel Management
20/07/2017 by Ivona, Hotel Management
Dear Lions supporter, Many thanks for the fantastic review and for taking the time to share your experience with us. I welcome your kind feedback on the hotel, which is incredibly encouraging and greatly appreciated. Thank you again and I hope it is not too long before we have the privilege of welcoming you back again at Grand Millennium Auckland. Kind regards, Ivona
5 out of 5
Recommended
for Everyone
by A verified traveller from Tasmania, Australia

Safe hotel with very friendly professional staff

Posted 05/07/2017
Pros: The buffet breakfast was well presented and a nice choice of food. Especially the poached eggs with hollandaise sauce.
Cons: Would be nice to have recliner type chairs in the rooms to relax in.
Location: We were in the heart of the city, walked around to shops, transport was easy as buses were always available.
All we saw were smiling friendly faces when we arrived. Quick and efficient check-in, spacious inviting lobby, plenty of elevators and they were quiet and smooth nevermind fast! When we inquired about upgrading were pleasantly surprised with a spacious room for our stay of 4 days. Club level allowed a delicious array of hors d'oeuvres hot and cold along with a lovely cheese board and desserts each night. All in all, we felt safe and cared about by the entire staff.
Comment from Hotel Management
20/07/2017 by Ivona, Hotel Management
Dear Cree, Thank you for taking time to provide feedback regarding your stay at Grand Millennium Auckland. It is always great to see that our team's service created a memorable stay. We continuously strive to exceed our guest expectations so we hope that we have done that for you. I will most certainly share these lovely comments with the rest of our Team. Once again thank you for this wonderful feedback and we look forward to welcoming you back to the hotel in the near future. Kind regards, Ivona
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03/07/2017
Rooms are big and clean. Bed was very comfortable. Bathroom really nice. Staff were very helpful.
Comment from Hotel Management
17/07/2017 by Ivona, Hotel Management
Dear Matt, Thank you for taking the time to write a review about your recent stay at Grand Millennium Auckland. It is always great to see that our team's service created a memorable stay and we are glad that you enjoyed our comfortable rooms. Kind regards, Ivona
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel in Auckland

Posted 02/07/2017
Good hotel in Auckland in a good location close to everthing xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxx
Comment from Hotel Management
17/07/2017 by Ivona, Hotel Management
Dear Valued Guest, We were pleased to hear of your positive experience at Grand Millennium Auckland. We are glad to hear that the hotel's location was suitable for you, with it being close to most major points in the city. Kind regards, Ivona
5 out of 5
Recommended
for Couples
by A verified traveller from Tasmania, Australia

Safe, friendly staffed hotel

Posted 02/07/2017
Pros: Read about our experience above.
Cons: Comfortable chairs to lounge in - just two chairs with round table in the rooms. Also would be nice to have a magnifying mirror in the bathroom.
Location: Location was downtown with great views of the cityscape.
We wanted to like our double queen bed room but felt too cramped for a 4 day stay. We upgraded and found the suite with a balcony absolutely terrific! Quiet rooms, comfortable beds, nice lounge for Club members with delicious hors d'oeuvres (hot and cold ones), big clean swimming pool, great gym, very nice buffet for b'fast - lots to choose from with especially delicious poached eggs, all said, GREAT place.
Comment from Hotel Management
17/07/2017 by Ivona, Hotel Management
Dear Cree, Thank you for providing feedback regarding your recent stay. It is great you enjoyed the convenience of being centrally located in the city and found your room perfect for your needs. On behalf of the team here at the hotel, I look forward to welcoming you back. Kind regards, Ivona
4 out of 5
Recommended
for Everyone
by A verified traveller from Christchurch

Great hotel in CBD.

Posted 01/07/2017
Pros: Staff were all very nice and welcoming. Room service was very prompt and good value for money. Breakfast buffet very good.
Location: CBD, walking distance from Queen St shopping, Skytower, theatre and many restaurants.
Had a great stay here - friendly, helpful staff and good CBD location close to shopping and city attractions.
Comment from Hotel Management
17/07/2017 by Ivona, Hotel Management
Dear Suzy, Thank you for taking the time to provide feedback regarding your stay with us. It is always great to hear such positive comments regarding our hotel, and your experience. Kind regards, Ivona
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25/06/2017
Pros: Staff
Cons: Drawers in the room. Nowhere to put small items. Shelving too high. I had to use my case as a drawer during my week long stay
Nice large room. I enjoyed the view of the skyline. Wanted drawers in the room.
Comment from Hotel Management
28/06/2017 by Ivona, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback in regards to your recent stay at the hotel. I am glad that the service was great and the room was spacious. Kind regards, Ivona