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Reviews of Albion of Auckland

3 out of 5
Albion of Auckland
119 Hobson Street, Auckland

Reviews

6.8
Rating 10 - Excellent. 80 out of 546 reviews" "
Rating 8 - Good. 182 out of 546 reviews" "
Rating 6 - Okay. 168 out of 546 reviews" "
Rating 4 - Poor. 74 out of 546 reviews" "
Rating 2 - Terrible. 42 out of 546 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable Host
Stayed 1 night in Apr 2024

10/10 Excellent

Lacelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Handy location, very friendly staff, great to have a game of pool at the end of the night as well.
Stayed 2 nights in Mar 2024

6/10 Okay

Harminder

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property wasn’t in best state but staff were friendly & helpful.
Stayed 1 night in Jan 2024

6/10 Okay

Frankie

Travelled with partner
central to everything
Stayed 1 night in Jan 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Dirty and stinky. We had to air out the room for hours. It looked like it had not been rented for a while and the surfaces were dusty. The sheets seemed clean but the bathroom floor was dirty as well as the toilet and there was soap all over the shower area. The facilities are old and falling apart. The doors and walls are thin and we couldn’t sleep because we heard the other guests arguing, coming and going in the middle of the night, and other things… for the price a disappointment. Checkout time is 10 which is fairly early, especially if you don’t get a good night’s sleep. The hotel is basically a sports bar. Don’t stay here! For the price, you can find something better.
Stayed 1 night in Jan 2024

6/10 Okay

Bailey

Travelled with partner
Liked: Cleanliness, staff & service
Our experience at Hotel Albion in Auckland was notably pleasant. The staff were incredibly accommodating and helpful, allowing us to store our luggage before check-in. This gesture was particularly beneficial during our honeymoon, granting us the freedom to explore the city. The hotel's central location was ideal, providing easy access to Auckland's attractions, allowing us to immerse ourselves in the city's charm effortlessly. However, while our overall stay was enjoyable, it's worth noting that we would have appreciated a few more towels in the room. Nevertheless, the room was clean and well-maintained, ensuring a comfortable stay. The standout feature of Hotel Albion was undoubtedly the staff's hospitality. Their willingness to assist and their friendly demeanor added a pleasant touch to our experience. In summary, Hotel Albion offers a convenient and comfortable stay, thanks to its central location and the welcoming nature of its staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay highly recommend
Stayed 2 nights in May 2023

2/10 Terrible

VISHALKUMAR VINODBHAI

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don’t just blindly trust the pictures they are showcasing on the application. The reality is quite different and I’m sure you won’t appreciate that kind of service.
Stayed 4 nights in May 2023

6/10 Okay

Paula

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location of the property close to the Sky Tower and busses was excellent. Room was not dirty but one step above a hostel. We did get some help carrying our luggage up and down the stairs (no elevator). Room was shabby, electrical not connected to wall, plumbing loose, housekeeping sporadic, often no staff available. With all this, it wa not a bad stay considering the cost.
Stayed 4 nights in Apr 2023

2/10 Terrible

Sam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I slept with the aircon on. Next thing I realise that the aircon was leaking with my bag on the table (table was under the aircon) drenched from the leakage with all my clothes wet but also with the cables around the table had been wet. Ive sent the hotel an email with photos and videos asking for a refund. It’s been a day and no response
Stayed 1 night in Apr 2023

6/10 Okay

Priscilla

Travelled with partner
It was nice and quiet.
Stayed 2 nights in Jan 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Being in the centre of Auckland is a plus for this hotel. However the photos are deceiving and this is really just a hostel type place. Good for a nights cheap stay.
Stayed 1 night in Jan 2023

6/10 Okay

Teresa

Liked: Cleanliness
Stayed 1 night in Nov 2022

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old building, the bar tenders were SUPER nice will definitely go back just to see the staff again!

4/10 Poor

Ellen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is super for access to buses. Could barely get in the front door with my backpack and once at reception after they buzzed me in, no one was there.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Rachel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Expected noise but didn't expect smoke
Great location but old. Our room had a door that opened into the fire stairs and for some reason cigarette smoke could be smelt in the room. Even on a wednesday night the music pumped past 1.00am. Toilet made random gurgling noises throughout the night. Soundproofing could be improved.
Stayed 1 night in Sep 2022

4/10 Poor

Rees

Liked: Staff & service
Disliked: Property conditions & facilities
Karaoke in the bar downstairs till late. Broken fixtures in bathroom and dripping water on floor from toilet
Stayed 1 night in Aug 2022

10/10 Excellent

Lino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient
Stayed 1 night in Aug 2022

8/10 Good

Lino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was suitable for our intended stay making it convenient to shops & entertainment 👍👍👍
Stayed 1 night in Aug 2022

8/10 Good

Moana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really only stayed here as an overnight between buses. Very convenient if you are travelling as the main bus terminal is right across the road. As is the casino , and there is a bar attached to the hotel as well which is also a bonus. Only downside is the stairs, but is you want convenient it’s a easy sacrifice to make. Room is tidy, tiny bit of outside noise due to it being located on a main intersection but not overwhelming that you can’t sleep.
Stayed 1 night in Aug 2022

2/10 Terrible

Louis D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dont stay there
Had to stay at the top floor which had no elevator, stairs were hard to walk up couldn’t find entrance had to go to the bar room was cold tape was running couldnt stop it, it was terrible
Stayed 1 night in Jun 2022
Response from Harsh Khanna on 22 Jun 2022
Dear Guest Sorry to hear of your experience. We are a heritage building and pub hotel and do not have elevator nor do we advertise that. We do clearly mention this in all our adverts No Elevators. I'm unsure what you mean by can't find entrance to bar room, cold tape? If you meant bathroom, all rooms have onsuite bathrooms so can't again understand why you would not be able to find it, likewise if you meant cold water tap we have checked and they work fine. Perhaps you didnt close them properly? Nevertheless we apologise for any inconvenience caused. Sincerely Harsh Khanna Director

4/10 Poor

Stephen

Liked: Amenities
Disliked: Property conditions & facilities
While they're clearly doing some work, bathroom was nice and clean, the issue that really needs some work, are the windows. They do nothing to block out the sound of the outside, it sounded like they were open. I managed about 2 hours of sleep as every single car sounded like it was right beside me, and the location of this is a very busy road.
Stayed 1 night in May 2022
Response from Harsh Khanna on 22 Jun 2022
Dear Guest We are sorry for your experience. We are a heritage building right in central CBD, so Unfortunately if you are a light sleeper it's not ideal. We do have internal rooms which we would have happily moved you to had you mentioned your discomfort. Again my apologies for any inconvenience Sincerely Harsh Khanna Director

6/10 Okay

Marcus

Business traveller
Liked: Staff & service
Dated. Steep stairs.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was quite disappointed with the quality of the room for the price that we paid. There was serious mould on the ceiling, a hole in the wall and electrics hanging out of light fittings.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Very disappointed my partner left $600 under the bed an after we left an went to another motel he realised that he had forgotten to get money, went back to get it an it was gone, the guy who I asked regarding searching the room was a ride prick an his reply after me getting very angry about him not wanting to go an look for me was,,, well my cleaning ladies have probably found it so it's gone,, how damn rude,,Parking was terrible our car had been broken into an trash everything inside after stealing clothing shoes an alcohol...
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Close to city centre and sky tower as we were staying for fire fighter stair climb challenge. Wouldn't rate as 3 star but it was sufficient for our purposes .
Stayed 2 nights in May 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Albion Hotel on 20 Apr 2021
Dear Ian, thank you for taking the time to leave a review. We are pleased to see that you had a pleasant stay. We are hoping to see you again soon. Warm wishes, the Albion team

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katherine
Great stay for the price we paid. Got to enjoy a night out in the middle of town. Great location on a budget.
Stayed 1 night in Jan 2021
Response from Paul on 2 Feb 2021
Dear Katherine Thanks for the feedback. We are pleased to hear you enjoyed your stay and our hospitality. Look forward to welcoming you again in the near future. Regards Paul Murtagh General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room and extremely comfortable bed, bathtub was a bonus. Could do with more towels though.
Stayed 1 night in Jan 2021
Response from Paul on 31 Jan 2021
Thanks for the feedback, we are pleased to hear you enjoyed your stay and look forward to welcoming you again soon.

8/10 Good

Michelle, Christchurch

Travelled with family
Liked: Cleanliness, staff & service
Staff were helpful and room was clean, could do with being repainted and no air conditioning but a fan was provided
Stayed 4 nights in Jan 2021
Response from Paul on 9 Jan 2021
Thanks for your review Michelle, look forward to seeing you again in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like the old building. Dont like the old toilets in the Bar.
Stayed 2 nights in Nov 2020
Response from Paul on 24 Nov 2020
Thanks for your feedback.. look forward to welcoming you back again in the near future. Regards Paul

6/10 Okay

Norman, Brisbane

Liked: Staff & service, amenities, property conditions & facilities
I found the staff friendly and very help full, but its a work in progress and when finished it will rock.
Stayed 1 night in Nov 2020
Response from Paul on 24 Nov 2020
Thanks for your feedback Norman, we're almost finished and loom forward to welcoming you back in the near future.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

L, Brisbane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down property. Bathrooms were from the 60's strained and in a horrible state. Rooms on street side is very noisy until the bar downstairs closes at 3am. Had to hunt down staff to assist me. Reception was always closed. No management presence at all.
Stayed 2 nights in Mar 2020

6/10 Okay

Md Masud Ul

Disliked: Staff & service
Poor service
Stayed 2 nights in Mar 2020

2/10 Terrible

Rob

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator, no air con, holes in walls in room, no sky tv
Stayed 1 night in Feb 2020
Response from Paul on 4 Mar 2020
Thanks for your feedback and apologies for any inconvenience. Unfortunately we dont advertise any of the above and price ourselves very reasonably. Sky TV is available at the bar only. Again sorry we couldn't meet your expectations

6/10 Okay

Karen

Liked: Cleanliness
Underwhelming at best
I was quite surprised about this hotel. It’s in a good location, but the facilities inside are quite old. My room was clean, but it didn’t have a window. It had some kind of a skylight. Not exactly the kind of accommodation I am used to.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Todd

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Central location, comfy bed & great pillows, bar downstairs
Stayed 1 night in Feb 2020

4/10 Poor

Stu, Rarotonga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY basic accomm.no drop off area so hard to bring in stuff.everything worn out very basic facilities such as shower and bath from 1980,s.bed clean but underneath dirty.needs refurb.very noisy spot but expected that.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location and fairly clean. Just a little dust. No elevators was the only disappointment but it’s a nice old building.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated & could be a bit tidier. Good location but noisy due to traffic.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was nothing really in the room like washing up liquid so i couldnt clean the dishes i used.
Stayed 1 night in Feb 2020