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"Good location and service, very friendly staff. Had breakfast package which is helpful to get the day started and used general lounge at end of day. (Did not use spa facilities). convenient to book tours from the hotel - Rose was very helpful."

"Our stay was truly memorable, specifically due to the exceptional service provided by your staffs. I would like to specifically commend Chloe and Travis for providing local tips and the housekeeping team for keeping our room impeccable. We also thoroughly enjoyed the breakfast buffet."

"Located on a busy side street adjacent to major construction, access to the hotel can be a little problematic with traffic. Sound insulation in the rooms is not perfect. We were on the 9th floor and still heard street noise (as well as guests in adjacent rooms). Decor looks glam in photos but is actually quite tacky and a little cheap looking. That said, room was very clean and very comfortable. Pool and rooftop bar are both really nice and the breakfast buffet was excellent. "

"Staff was excellent, location was excellent in the middle of it all. Close to the lake the park and most central tourist attractions. breakfast selection was good. Great for one night stay. Minimalist rooms but very clean. We found out about internal window situation. Just leads out to a hallway. I paid extra for a regular window which was only a window to the back of the building with natural light. It was still a pleasant experience. "

"Hotel staff were fantastic and couldn’t be any better. The hotel itself is a little loud with “echoing hallways”."

"Great hotel, very central, with lovely rood terrace. Excellent service."

"Iconic hotel with amazing service and lavish breakfast. "

"Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool"

"Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel."