L7 WEST LAKE HANOI By LOTTE HOTELS

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Luxury
5.0 star property
9.4

Exceptional

Serene elegance by West Lake

Stylish and chic, this serene hotel offers breathtaking views of West Lake and easy access to nearby dining and shopping. Unwind at the rooftop bar with an infinity pool, or enjoy the fantastic business lounge with all-day food and evening cocktails.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$211
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Single Beds

A hotel room with two beds, a TV, and a large window offering a city view.

Studio Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wooden nightstand, and a door leading to a bathroom.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table with a lamp.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

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9.8 out of 10, Exceptional, 1,002 reviews
The price is NZ$725
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3 Dec - 4 Dec
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About the area

Located in Hanoi, L7 WEST LAKE HANOI By LOTTE HOTELS is connected to a shopping centre. Lotte Mall Tay Ho and Dong Xuan Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    7 min walk - 0.6 km
  • A water body with lotus plants and a Ferris wheel in the background.
    Ho Tay Water Park
    7 min walk - 0.6 km
  • Lotte Mall Tay Ho
    1 min walk - 0.0 km
  • Trinh Cong Son Walking Street
    3 min walk - 0.3 km
  • Rising Sun Park
    5 min walk - 0.5 km

Getting around

  • Chùa Hà Station
    6 min drive
  • Hà Đông Station
    17 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Restaurants

  • Haidilao Hotpot 海底撈火鍋
    5 min walk
  • 10000
    4 min walk
  • Starbucks
    5 min walk
  • RuNam
    5 min walk
  • Layered
    6 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

  • Luxury hotel near West Lake
  • Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI By LOTTE HOTELS provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a body treatment, a massage or a facial. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), luggage storage and multilingual staff
    • Concierge services, 4 meeting rooms and a lift
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bidets, baths or showers and free toiletries
    • 65-inch Smart TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is NZ$273
includes taxes & fees
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Frequently asked questions

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on 6 Dec 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI By LOTTE HOTELS pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI By LOTTE HOTELS?

Self-parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI By LOTTE HOTELS?

Checkout is at noon.

Where is L7 WEST LAKE HANOI By LOTTE HOTELS located?

Situated in Hanoi, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Dong Xuan Market are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 388 out of 475 reviews
Rating 8 - Good. 51 out of 475 reviews
Rating 6 - Okay. 21 out of 475 reviews
Rating 4 - Poor. 7 out of 475 reviews
Rating 2 - Terrible. 8 out of 475 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds and pillows, clean, new, good breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast staff at Layered were very kind and helpful. The reception staff were also very kind and helpful.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and accessible to the airport
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and great service recovery from Steven improved the experience. Club lounge was relatively smaller, with more lounge seats than dining tables. During dinner hours, guests may have to share the larger dining table, creating more of a communal canteen vibe than exclusive lounge. More proper dining tables would help. There is also room for improvement in the attentiveness of lounge staff and service levels of doormen and coffee service during breakfast.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location connected to Lotte Mall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next to Lotte Mall. Room was quite small but modern and had a nice balcony with a view. The pool and gym are Ok but functional rather than 5*. The staff made us wait at checkout while they checked the room which felt a bit awkward.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
They have perfect view, perfect staff and perfect facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice services! Good accommodation with west lake view!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located inside Lotte Mall
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We really had an exceptional experience of this magnificent beautiful clean hotel located adjoining the largest mall wonderful amenities beautiful gym gorgeous pool overlooking the whole city comfortable room great products, bedding lighting, and service thank you Isa. We would love to see you again soon.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Stayed 1 night in Sep 2024