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"Lovely staff and food "

"Spa was very over crowded and the hotel was rundown. Could do with a touch up"

"Extremely tired re fixtures and fittings, decor dated, however our room was clean. No evening meals were being served in the hotel Monday to Friday, no notification prior to our visit. 20% discount given for evening meals at the Crecsent Hotel however a discretionary service charge of 12% was added to our bill without our knowledge. It was only when we asked for an itemised bill that we realised this had been added. Be aware!"

"For £30 a night, wasn't expecting The Ritz but the staff attitude were a bit to be desired. Just got the impression everything was a chore and they simply did not want to be there. Was a mid week booking so they weren’t mega booked up but just feel the staff couldn’t get bothered. "

"a very nice stay - helpful staff- early breakfast clearance 9-30 ! but staff were helpful. room pleasant, great shower controls easy to access and impressive. We would stay with you again. "

"Rooms are spread out through a sprawling building. Lots of long corridors and up and down stairs. Having said that, the rooms are nice, bed comfy, and clean. Breakfast was also good, but not exceptional. "

"Lovely room and friendly staff. Despite the building works going on there was minimal disruption. "

"Couldn't get on the wifi but communal work areas are good, staff excellent and a good little gym"

"Clean room, friendly staff, free parking. The bed is super comfy and great amenities. Overall a comfortable stay."