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Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Elegant adults-only hotel on the beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Aerial view
Minibar, in-room safe, desk, blackout curtains
4 bars/lounges, swim-up bar
Reception
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationCancun Interactive Aquarium7 min walk
  • Popular LocationLa Isla Shopping Mall7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
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Room options

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Separate bath and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Separate bath and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bath and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bath and shower
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

Located on the beach, Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Ventura Park Cancun and El Sol de Cancun are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Starbucks - 7 min walk
  • Cambalache - 6 min walk
  • El Fish Fritanga - 6 min walk
  • Cenacolo - 5 min walk
  • Duna Pool Bar - 7 min walk

About this property

Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Concierge services, ATM/banking services and a lift
  • A 24-hour front desk, barbecues and coffee/tea in reception
  • Guest reviews say great things about the proximity to shopping
Room features
All 428 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Building
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

Frequently asked questions

Does Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Kukulkan - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Riu Palace Kukulkan - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall and La Isla Shopping Mall. Cancun Convention Center and Iberostar Cancun Golf Course are also within 3 miles (5 km).

Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1185 out of 1825 reviews" "
Rating 8 - Good. 352 out of 1825 reviews" "
Rating 6 - Okay. 169 out of 1825 reviews" "
Rating 4 - Poor. 49 out of 1825 reviews" "
Rating 2 - Terrible. 70 out of 1825 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 8 nights in Apr 2024

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the staff is amazing
Stayed 4 nights in May 2024

8/10 Good

melinda, Dayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay very much.
Stayed 3 nights in May 2024

10/10 Excellent

Tony, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had our friends could not stay with us do to no more rooms available, they recommend us to get the the hotel next door when they came to visit us they were not allowed
Stayed 9 nights in May 2024

10/10 Excellent

Pativeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for our anniversary trip. This was our first time to visit Cancun and we made the right choice by selecting this hotel. Our hotel host Nacho was awesome and very friendly and accommodating. The entire staff were friendly and nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was really friendly
Stayed 3 nights in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

AL

Liked: Cleanliness, staff & service, property conditions & facilities
We just got home today after a five night stay. We have stayed at a RIU Resort before and enjoyed it. This being the newest one in Cancun we decided to try. The resort is very small with very little entertainment unless you bus off the resort to the RIU party’s which they promote extensively. The onsite entertainment when they do offer it is unfortunately just not that enjoyable. The bed was extremely uncomfortable and the food was awful all five days. Now to the good parts, Roger at the lounge bar was extremely hospitable and made our stay memorable. He is an asset to this Resort. The pools and the beach area were beautiful, the walking distance to the mall was a huge plus.The property is gorgeous and the overall hospitality was five star worthy if they could improve in a few areas it would be a great place to visit again.
Stayed 5 nights in May 2024

8/10 Good

Lateisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a very nice property with outstanding staff, they were very friendly and hospitable. My check in was not a good experience, when I pulled up I had to bring my own bags inside versus bellman being there to help with your bags, there was no welcome drink, the front desk clerk didn’t go over the property with me, the arm band she gave me kept coming off and eventually I had to get a new one. But the Bellmen that help take my bags to the room went over the property with me, gave me a mini tour of my room and the functions. The food could be better, I’ve stayed on plenty of places in Mexico and this one food was subpar. I enjoyed the Mexican and Krystal restaurants. Steakhouse was ok and the Italian was the worse of them all. The bars were nice the food selection at the buffet was good and the drink were top shelf depends on your status. My room was supposed to ocean front but I had a partial view of the oceans but it didn’t bother me too much. The beach couldve been better with the sea kelp, some days they cleaned it up and others days it wasn’t. Please work on the entertainment portion of this resort, it was very lack luster. The party at RIU Carbie was fun but it was promoted was too much and kind of took away from what was happening at Kukulcan. Like I said I enjoyed my stay but this resort could use some improvements.
Stayed 5 nights in May 2024