Riviera Maya Romantic Holidays

The food wasn’t that great. There aren’t a lot of food options. Overall the resort and staff are great.

We had a great stay! Swim out room was fabulous! Staff was great!

Awesome resort to visit, just poor time of year sea weed has completely taken over the beach leaving a horrendous smell, and unable to swim but all and all great resort , very helpful staff

Beautiful hotel, but don’t expect pool side service. If you are use to any other destinations in Mexico like Cabo or Mazatlán, you will have to go to bar to get your drinks and go eat inside the restaurants. The breakfast buffet was great but the dinner situation sucked. Even if you tried to make a reservation they would tell you they were full but if you bought a bottle of wine some how you could get in and once in they places were literally 25% full and staff members standing around. What is the point of all inclusive if you have to pay extra for just basic stuff like dinner. I get they want you to get a time share but I paid more not having a time share! Probably would not return. Our room was very nice though, but the dinner situation and no pool side service really sucked!

Beautiful luxury resort in Playa Del Carmen. The property is extremely well-maintained with modern amenities, and the staff were very polite and helpful. This was our first-time staying at an all-inclusive resort, and we were pleasantly surprised by the variety and quality of food and drinks available at each of the restaurants. A favourite was the Aromas cafe, which had amazing iced coffees and ice-cream! We opted for a suite with a hot tub, which was excellent. As it was our honeymoon, the hotel not only organised wine and dessert on our arrival, but also offered a complimentary dinner at their fine dining restaurant, which we greatly enjoyed and appreciated. The only significant detractors from the experience was vast amounts of seaweed, which created a horrible smell and made the beach inaccessible, and being approached immediately and repeatedly to visit a sister hotel for a sales presentation. Thankfully, the pools were super clean and we loved the swim-up bar. Overall, we had an excellent time and would highly recommend the hotel for a luxurious and pleasant stay!

We had a great stay! Swim out room was fabulous! Staff was great!

Awesome resort to visit, just poor time of year sea weed has completely taken over the beach leaving a horrendous smell, and unable to swim but all and all great resort , very helpful staff