North America Kid friendly Holidays

What a charming place the staff when you arrive are friendly and ready to help the room let’s just really clean. The amenities were outstanding location. I look forward to staying there again.

We loved this hotel/resort!

Check in was not great. People were nice but check in starts at 4 and we arrived at 530 and our villa was not ready. They said I would receive text when room was available so we waited over an hour and no text. Went to check in or what they call welcome center part again and took about 20 min for them to find a room. So we wernt even assigned a room. Did not have that resort feel to it, just seems to be somebody bought gated communities next to each other and calls it a resort. As far as cleanliness it was ok. Villa cabinets had streaks of food and spills on them and needs to be maintained and updated and if wanted room service everyday you had to pay extra for it every time you wanted cleaned. Market place is nice but was nowhere near our community so we had to travel to it and prices were a little high for what it is. We had azzula restaurant food and it was overpriced frozen and soggy food. Most likely won’t be back but for the price, you get what you pay for which is just a night sleep