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"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"The room size for 2 was adequate, but not much extra space for suitcase storage. The hotel location is close to a main road with lots of dining options, but if you don't have a car to drive, the location is a 15 minute walk to the nearest train station. The buffet breakfast wasn't something I signed up for when making the reservation, but for some reason, for the two nights we stayed there, the buffet was "sold out", so breakfast was unavailable. Otherwise it was a nice stay, and the staff kindly let us check in a little early when we arrived ahead of schedule."

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"Very good"

"Ok"