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"Loved the area"

"塩尻駅の目の前なのでとても便利です。"

"Nice and warm hospitality"

"The beds and pillow were quite hard. Basic hotel"

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options."

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"The staff was very nice and helpful. I would stay there again."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"Very good place "

"予約を取るのが大変難しい。"